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Bettina
tagDiv Staff

Hello!

Please note that this plugin is not tested with our theme and we can not provide support for untested plugins.
Read all about breadcrumbs here: https://forum.tagdiv.com/breadcrumbs/

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure your plugins are up to date too.
Social Counter can be found in the Newspaper -> Plugins. Please install and activate it!

Thank you!

Bettina
tagDiv Staff

Hello!

Please add the elements in the sidebar(the column you set the value).

Thank you!

Bettina
tagDiv Staff

Hello!

You can have a mobile page only for a cloud template. You should have a global template if you need it for the whole website.
For more information, please check the guides provided above or check this video: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Bettina
tagDiv Staff

Hello Yen!

You should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
If you want to use auto ads(are displaying randomly in your website), then they should be placed in the Theme Panel -> Analytics/Js Codes.
Set in Newspaper -> Theme Panel -> Analytics JS in Head section: https://www.screencast.com/t/RU8q3h0dZ and the code will be set in the head of your website, after that, you should be able to see the analytics results on your google analytics account.

Thank you!

Bettina
tagDiv Staff

Hello Vipin!

It seems that you do not use our Newspaper theme. Unfortunately, we cannot offer support for other themes.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

No, you can not turn them off.
Yes, you are right. I’ll add this issue to our investigation list, so I hope we can provide a fix as soon as possible in the next updates.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please try to export Only Media, then Only Posts and import the 2 files(xml) in the new website.

Thank you!

Bettina
tagDiv Staff

Hello!

It is not a big issue, but try with cloud category template, so it might work.
If your CPT are not working, then the problem it could be from your code.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. When you use a cloud template and add the news ticker element in your page with the TagDiv Composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/, then there are some settings: https://prnt.sc/HzFU_yRpvjWk

Thank you!

Bettina
tagDiv Staff

Hello!

I just replied in this topic here, please check: https://forum.tagdiv.com/topic/changed-permalinks-now-get-404-error-megamenu-not-showing-all-categories/#post-444175
Please don’t create more topics with the same issue if possible, this will only delay our response.
If you want, we can take a look for this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there are no settings for the gap or other extra settings which you can find in the TagDiv Composer.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I’m sorry about that, but I think the video was too long.
I’ll explain you in some screenshots down below:
You should add all the elements from the sidebar into an inner row and set 200 positive value here: https://prnt.sc/clcu6ff-TmUV, click on the Column and set a negative value -200 for example here: https://prnt.sc/NNq_W39QvObS Save and view the result.

Thank you!

Bettina
tagDiv Staff

Hello!

The mobile page is assigned on a cloud template and not on a default one. If some pages are using default templates, then you need to assign manually the cloud template with the mobile page assigned.
You should edit the posts with the WordPress Editor and be sure you choose a cloud template.
I’ve checked both links from your last reply and I can see the same mobile header.

Thank you!

Bettina
tagDiv Staff

Hello!

1. Copy-paste the link manually in a new tab.

2. Make sure you do not have a specific excerpt while you normally edit the post in the WordPress Editor and all the settings are the same like for the second block. Please check this guide: https://forum.tagdiv.com/excerpts-introduction/

3. No, because they are different than flex blocks elements. You can achieve this with a flex block, because you can set a limit in the general tab.
Documentation here:
https://forum.tagdiv.com/flex-block-settings-guide/
https://forum.tagdiv.com/big-grid-flex-settings/

You can add only some posts to the news ticker element: https://prnt.sc/HzFU_yRpvjWk

Thank you!

Bettina
tagDiv Staff

Hello!

You can display your CPTS in the Flex blocks elements: https://prnt.sc/0ZBCi-R7ONzS There you can insert the slug of your CPT.(For example: Movies).

You can not set a link in a flex block button, but you can add the button element separately and insert a link: https://prnt.sc/SDyEpXyoGhVd

Thank you!

Bettina
tagDiv Staff

Hello!

Please let me know step by step how you add the ads there.

Thank you!

Bettina
tagDiv Staff

Hello!

Add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-post-category:not(.td-post-extra-category) {pointer-events: none!important;}

Thank you!

Bettina
tagDiv Staff

Hello!

Yes! Please apply all the settings from this video: https://www.screencast.com/t/gPta5A7cjuN ; inner row and column margin, a negative and a positive value.

Thank you!

Bettina
tagDiv Staff

Hello!

Which changes have you made? Please check if you have the same URL for that category page. Edit it normally and check the URL.

Thank you!

Bettina
tagDiv Staff

Hello Jasa!

Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

body.woocommerce .button-tdw-filter-item.selected{box-shadow: inset 0 0 0 2px #dd3333!important;}

Thank you!

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