Hello!

Please check this guide: https://forum.tagdiv.com/the-newsletter-plugin/
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!

Thank you!

Hello!

Create the sidebar with the TagDiv Composer, add the element there and set the gap like in this video: https://www.screencast.com/t/pj04gr5GPobl

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide more information about this issue or what you need to achieve, screenshots or a video and your website link, so I can understand better and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

I’ll note this to our improvement list.
Please provide more information, screenshots or a video about what you’ve tried and it did not function.

Thank you for understanding!

Hello @redlemon!

We need to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look as soon as possible!

Thank you!

Hello Jacco!

Which plugin did you use for migrating posts?

Thank you!

Hello David!

I’ll note this to our improvement list.
In the meantime, you can consult their support too.

Thank you for understanding!

Hello!

Please provide more information about this issue or what you need to achieve, screenshots or a video and your website link, so I can understand better and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Edit the article with the TagDiv Composer, add the Single Post Via element, in order to display the via custom field: https://prnt.sc/al0_ZerFbPhX
When you normally edit the article, the via custom fields value can be inserted or changed from here: https://prnt.sc/TaBRgu2Ho8hr
Some texts can be translated from Newspaper -> Theme panel -> Translations -> Translations. Search about the word “via” and replace the word from the right side.

Thank you!

Hello!

Yes, it seems to be a problem there. We will investigate and try to provide a fix in the next updates.

Thank you for understanding!

Hello!

From what I can see, you use default templates for some posts. So, it’s normal that mobile page won’t be applied for those articles.
Make sure all your articles have assigned that post template for which you’ve created the mobile page.
Documentation here:
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Hello!

I’m sorry to hear about this, but we try to answer as soon as possible, we answer from oldest to newest.
Please be patient!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

Unfortunately, you can not add only the menu, but whole header template from the Cloud Library.
That background you applied is active on hover over the item. If you need a background all the time, then please change the background color from the CSS tab of that element.

We try to answer as soon as possible, we answer from oldest to newest.
Please be patient!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

I’ll add this feature you’ve requested to our improvement list.

Thank you!

Hello!

If you want to edit a flex block, then there are some settings in the Layout tab -> Article Image and there you can change the size in order to adjust the way the featured images are looking: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello Jacco!

If it is working while you set up again for one post, then you should apply it manually for all. It depends how you’ve imported, so the issue could be here while you export-import them.

Thank you!

Hello!

If you mean the CPT template, save and view, then you won’t see the changes. You need to access your CPT page in your frontend(not the CPT template in the link with tdb_template).

Thank you!

Hello!

If you use a cloud template, then you can have more settings for the customization and pretty easy to use via TagDiv Composer.
You can add the sidebar in the tagdiv Composer. Steps:
1. Add 1 row (or existing one)
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.

Thank you!

Hello!

Please check this guide for example: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hello!

If the error is displaying only on a page, then please edit it and try to revert a revision for your page like in this example: https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ -> https://i.imgur.com/jbmCnzm.png
This issue with the error from Composer has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Hope that helps you!

Thank you!

Hello!

From what I can see, you have a global template which hasn’t any mobile pages, but for the category you specified is working the selected template(the other categories are different). I do not know how is looking the mobile version you created.
If you are sure that the settings and the design of the mobile version you’ve created are not applying, then please check for a plugin conflict or a cache issue.
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!

Thank you!

Hello!

Please check this guide: https://forum.tagdiv.com/excerpts-introduction/

Thank you!

Hello!

We did not test Mediavine, so we can not say if there is a possibility to work with our theme.

Thank you for understanding!

Hello David!

Unfortunately, we did not test these settings, so we can not say if there is a possibility to work with our theme.

Thank you for understanding!