Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Bettina
tagDiv Staff

Hello!

I’m glad that I could help you!

Have a great day!

Bettina
tagDiv Staff

Hello!

I can see that your page is working well in desktop and mobile version too.
Did you solve the issue?

Thank you!

Bettina
tagDiv Staff

Hello!

Do you have the latest update of the theme(11.5.1 version)?

Thank you!

Bettina
tagDiv Staff

Hello!

If you followed that topic and didn’t help you, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Try to delete and install again the Mobile Theme plugin.
If the problem persists, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

If you mean a video gallery to see the images open automatically, then this is not achievable with the TagDiv Slide Gallery. You can try to achieve this with the Revolution slider or any other plugin: https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/ -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Bettina
tagDiv Staff

Hello!

Try to set the image size to fit into your page, for example: https://prnt.sc/4gbOJLnlHkhT

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this topic: https://forum.tagdiv.com/topic/change-link-on-theme-header-login-to-something-custom/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

There is not an option to set this date.
The subscribers need to have an account on WordPress. Only if you’ll find a plugin to transfer their accounts.

Thank you!

Bettina
tagDiv Staff

Hello!

From what I know, the auto-update feature is disabled. Please check if you do not have any plugin which enable the auto-update.

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Add a new row, add the element inside it and set those settings: https://prnt.sc/Vp1vWboJkGJT

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about this issue or what you need to achieve, screenshots or a video and your website link, so I can understand better and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

You can do this with a plugin. But, unfortunately, we do not have any tested plugin with our theme in order to achieve this.

Thank you!

Bettina
tagDiv Staff

Hello!

If you need to use the Mobile Theme plugin, then all you should do is to install and activate the plugin. Please note that you can not edit it with the Tagdiv Composer.
From your screenshot, I can see that you have a mobile page assigned.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

The configuration is not correctly made. Please check the guide from here: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Bettina
tagDiv Staff

Hello!

For the Gallery element from Gutenberg Editor, then you need to tap on every image and you’ll see the Lightbox option there: https://prnt.sc/zKhP4DHubgXi

Thank you!

Bettina
tagDiv Staff

Hello!

Documentation here: https://forum.tagdiv.com/custom-post-type-support/
If this tutorial is not helping you anymore, then please provide a video with the settings you applied and what you’re trying to achieve, so I can help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

Try to reinstall the TagDiv Composer like:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello Patrick!

Add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.tagdiv-type ul li:not(.blocks-gallery-item):not(.wp-block-navigation-item), .tagdiv-type ol li:not(.blocks-gallery-item):not(.wp-block-navigation-item) {
margin-bottom: 0px!important;}

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have any settings for this in our theme.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have this functionality in our theme or a tested plugin. But, maybe you can find a plugin which can do this for you.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, you can not display multiple categories there.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Did you solve the issue?

Thank you!

Viewing 25 posts - 11,401 through 11,425 (of 20,833 total)