Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/add-featured-image-caption/

Thank you!

Hello!

Please provide more information about your issues, screenshots or a video, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please check this topic also for some more tips: https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Other useful tips here: https://forum.tagdiv.com/topic/%e2%9a%a0-very-slow-image-load-help-needed/

Hope that helps you!

Thank you!

Hello!

You can press the red button unassign from Newspaper -> My license.

Thank you!

Hello!

I’m glad that I could help you!

Have a wonderful day!

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I’m sorry to hear about that, but our developers are working a lot to improve the page speed in every update. Make sure you use the latest update of the theme and plugins.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that the page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, check this useful guide: https://www.xtechkr.com/optimize-newspaper-theme/
Other useful tips here: https://forum.tagdiv.com/topic/%e2%9a%a0-very-slow-image-load-help-needed/

Hope that helps you!

Thank you!

Hello!

Please make sure that the settings are saved in the theme panel.
Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hello!

If a code is displaying in your frontend, then this means some plugins are deactivated.
Make sure you have the TagDiv Composer, tagdiv Cloud Library, Opt-in builder installed and activated.

Thank you!

Hello!

I can see that you solved the issue, right?

Thank you!

Hello!

Unfortunately, we don’t have a carousel as you describe in our theme.

Thank you!

Hello @leandrocastro!

Please try to reinstall the Mobile Theme plugin, clear the cache and let me know the results!

Thank you!

Hello Harry!

I will add this request to our improvement list.

Thank you!

Hello!

I can see that you solved the issue, right?

Thank you!

Hello!

If you set the post type as page, then you can choose to display or exclude the pages from the post ID filter: https://prnt.sc/wCeQdFnDDtlo

Thank you!

Hello!

I can see that you use a sticky header or the row is set as sticky: https://prnt.sc/iOy5k6GgBzOe
You can edit the sticky header like this and change the way it is looking: https://www.screencast.com/t/rt2wWAt3JFEY

Thank you!

Hello!

The page templates is a new feature. Unfortunately, in this demo, there isn’t a page template built for the contact page.
You can import one existing template for this page from the Cloud Templates -> Page Templates by clicking on “+”, or create a new one from scratch.

Thank you for your feedback!

Hello!

Please provide more information about what you need to achieve with MORE TAG, I didn’t understood well.

You can not place the content in the posts loop element( with paragraphs,etc).

Please note that this will require custom work which is not covered by the support team.

Thank you!

Hello!

I’m glad that you solved the issue.

Have a wonderful day!

Hello!

This issue is not from the theme, but from the embed policy from different sources.

Thank you for understanding!

Hello!

Unfortunately, there is no option for that, sorry.

Thank you!

Hello!

Please provide more information, screenshots or a video about the settings you applied.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Download it fast before the expiring date: https://we.tl/t-LKedN8rxQy

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @cardinapoints!

I’m glad that I could help you!

Have a wonderful day!