Hello!

Unfortunately, no. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

You should use a cloud/PRO template, edit it with the TagDiv Composer and search about that element, please check this video: https://www.screencast.com/t/rHar8ozcaFJ

Hope that helps you!

Thank you!

Hello @Darshit!

I can see that the layout/design is the same. If you did not install it with content, then the content is different.
Or did you solve your issue?

Thank you!

Hi @sellim81,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello @Lalit!

1. This issue is discussed already here: https://www.screencast.com/t/GVj9qBhyhWI4 ; https://forum.tagdiv.com/topic/how-to-disable-breadcrumb-schema-on-newspaper-tagdiv/
2. Yes, it could be a problem. I will add this issue on our bug list for more investigations.

Thank you for understanding!

Hello!

Yes, you are right. Unfortunately, there is no setting to control the position of the author box. I will add this feature on our improvement list.

Thank you for understanding!

Hello @reici!

You need to write this username: reishecom/kripto-para-reishecom/ and not the one from your screenshot.

Let me know the results!

Thank you!

Hello @Romi!

You can have different template for every post and category. You can access a post and assign another template: https://www.screencast.com/t/rk0VZfQWk6n. Please note that if you select a template as global, then it will apply on all the posts or categories. You can set a template for categories and posts in the theme panel -> categories also: https://www.screencast.com/t/HOSV7YmJ4N

Or you can duplicate a template and make it different. Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.

Hope that helps you!

Thank you!

Hello @ragerobot!

Please make sure you have created the posts for that tag. Let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE

Thank you!

Hello!

In order to edit the header with the TagDiv Composer you should have a cloud header template installed and assigned in the Website Manager -> Header. Please follow this video: https://www.screencast.com/t/hEAyf6TBTfo2

Thank you!

Hello!

I can see that my colleague replied to you, so please continue the discussion via email and provide the valid login data.

Thank you for understanding!

Hello @baijubenance!

We have a guide with some tips why our Composer is not working properly: https://forum.tagdiv.com/tagdiv-composer-not-working/

If these are not helping you, then please provide more information about your issue, screenshots or a video and your website link in order to help you.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @mode8.jp!

Unfortunately, we have not tested “the event calendar” plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.

Thank you for understanding!

Hello @hasmukhkharadi!

This issue has been discussed here: https://forum.tagdiv.com/topic/major-bug-found/
So, please make sure you have the latest version of the theme 11.3.2 and php.

Hope that helps you!

Thank you!

Hello @robgomes!

This issue has been discussed already here: https://forum.tagdiv.com/topic/error-in-woocommerce-externalaffiliate-product/

Please check our guide here: https://forum.tagdiv.com/tagdiv-shop/

Hope that helps you!

Thank you!

Hello @kgsbca!

For flex block 1 you can show excerpts: https://www.screencast.com/t/HlCeMt35j and hide the image: https://www.screencast.com/t/UFNZ6DjBS
For more information about excerpts, please check our guide: https://forum.tagdiv.com/excerpts-introduction/

If you do not mean this, then please provide more information about what you need to achieve, screenshots or a video and your website link in order to help you.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please check the settings if the logo is set up as show as in this screenshot: https://www.screencast.com/t/0x7ehMxh

Let me know the results!

Thank you!

Hello @muktipolice!

I’ve checked your website and h2 appear only in the content and not in your widget, please check: https://www.screencast.com/t/PdDuTBH0wPbt

Thank you!

Hello @srampia!

If you want to add other menu there, then you can add 2 menus, make it inline , Drop menu items in More and both will be on the same line.

Thank you!

Hello @dsoldier!

Please check the settings from Settings -> Reading to see if your post page is set up as a blog, select the pro template from here: https://digitalsoldiers.show/c3p/blogproblem.png and see the results.

If you do not mean this, then please more information about the issue, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @ludyma!

Please provide an example of the popup video when someone uploads the post. Maybe you mean the lightbox effect, please check this guide: https://forum.tagdiv.com/modal-window/
If you use for example Video Embed element edited with TagDiv Composer, then you can turn on/off the Autoplay setting.

Hope that helps you!

Thank you!

Hello @melihkotbas!

Drag & drop the element or you can simply click on the element and you can see the settings on the left side. You do not need to click the “element” label.

Thank you!

Hello @anand.kumar321@gmail.com!

Please make a full backup, send an email at contact@tagdiv.com and provide more information about your issue (links, screenshots), wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello @Eddeon!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @janamtrup!

Unfortunately, at the moment we have not tested any plugins in this matter.

Thank you for understanding!