Hello @udumuslive!
This issue is from a cache problem or a plugin conflict. Please make a test, deactivate all the cache plugins, clear the cache from your browser and see the results.
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Hope that helps you!
Thank you!
Hello John!
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.
Thanks!
Hello @sudipto!
A) Unfortunately, there is no possibility to add a short url.
B) We will take in consideration your query.
Thank you for understanding!
Hello @ludyma !
Unfortunately, we do not have this animation in our theme, but you can use a plugin in order to achieve this.
For example, WP Snow Effect. Please install it and see the results.
Hope that helps you!
Thank you!
Hello @dimitrisv!
Unfortunately, we do not have any filter to achieve what you need there.
Thank you for understanding!
Hello @elenahl !
Unfortunately, this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for understanding!
Hello @phoneswiki!
1. Please note that the auto ads code must be placed in Theme Panel -> Analytics/Js Codes.
If you use Mobile theme + AMP, then try to place the ads in AMP Analytics.
2. Please make sure there is not a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I recommend you to make a backup and update plugins and the theme(version 11.3.2)via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!
Thank you!
Hello @dobriyalji!
Please check this video for posts: https://www.screencast.com/t/4jOJXzJfK and for pages: https://www.screencast.com/t/1fXtjexK
Build, customize and assign the mobile pages to every desktop page: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope that helps you!
Thank you!
Hello!
Please make sure this is not a caching problem , a plugin conflict or any custom CSS.
Let me know the results!
Thank you!
Hello @larchva!
I see that you use the La mode demo, so you can change the logo like in this video:
https://www.screencast.com/t/BxduGbCI6hQ
Thank you!
Hello @manasek!
In order to avoid misunderstandings, then please provide more information about the issue, screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello @CRiTiCAL!
To add a shortcode in TagDiv Composer, you should use the element called “Column text”.
For example step 3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
Hope that helps you!
Thank you!
Hello @Heidi!
You can set different color on hover, but there is no setting to achieve what you need there.
Thank you!
Hello @alter6!
In order to avoid misunderstandings, then please provide more information about the issue, screenshots or a video and your website link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello Thomas!
Please check the video provided above step by step, so yo can achieve and customize the flex block as in your screenshot. You can filter by post IDs if you need a specific post to appear: https://www.screencast.com/t/LssLUafW
Please give it a try and let me know the results!
Thank you!
Hello @Arslansultan!
In order to avoid misunderstandings, then please provide more information about the issue, screenshots or a video and your website link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello @muktipolice!
You can uncheck which one you do not like to appear, or disable it from here: https://www.screencast.com/t/PVS8X6mwN
Hope that helps you!
Thank you!
Hello @sun!
We do not have any system for that implemented in our theme, sorry.
So, please consider to use a plugin for that which is suitable for your needs.
Thank you for understanding!
Hello @techdesire!
You have some settings to the element called “Button”:
https://www.screencast.com/t/prSQoWyU
If you do not mean this, then please provide more information about what you need to achieve, screenshots or a video in order to help you.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello @UdumuslivE!
I can see that you use the Mobile Theme plugin, but we have 3 options of mobile versions:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you do not need Mobile Theme plugin layout, then please uninstall it from Newspaper -> Plugins. If you need mobile pages(2), then please make sure you’ve assigned the mobile page to the desktop one.
Please let me know how the mobile version is changing(how it should appear and it’s not appearing).
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello!
Please make sure you use cloud templates and you can use the flex blocks settings.
For example: if you have a category template assigned on all the categories you have ( global template), then it is very useful to use a special filter category – current category in order to display the posts from the current category. In this mood you won’t have the same posts on each category page.
Or if you need specific articles in one category only, then make sure you have different template(or you can duplicate it) and use the post IDs filter: https://www.screencast.com/t/LssLUafW
Thank you!
Hello @timitt!
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any modSecurity enabled on host. Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please check the console from “Inspect” to see if your console has a 403 error and it can be caused by more situations avoiding the javascript to load.
Let me know the results!
Thank you!
Hello Max!
I’ve checked your website and it seems to work now.
This issue is from a cache issue or a plugin conflict. Please make a test, deactivate all the cache plugins, clear the cache from your browser and see the results.
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Hope that helps you!
Thank you!
Hello @mjkc!
Please make sure you activated the Google Adsense code.
If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq
Note that the auto ads code must be placed in analytics too.
Hope that helps you!
Thank you!