Hello!

Please provide more information about what you need to achieve, screenshots or a video in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Unfortunately, we have not tested this plugin, so we can’t say if it will work or not. Also, please note that we don’t offer support for untested plugins.
This issue has been discussed already here: https://forum.tagdiv.com/topic/after-the-update-of-theme-to-10-3-9-1-site-slow-down-with-heavy-load-on-server/

Thank you!

Hello!

This should work well. Check in the Newspaper -> Plugins.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you want the same style/template of your categories, then you can duplicate a template/layout for every category to have different template, make the specific changes and assign it to that category.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.

For cloud/PRO templates: you should add the sidebar from tagdiv Composer. Steps:
1. Add 1 row
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever you want into the second column and consider it a sidebar.
Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN

Hope that helps you!

Thank you!

Hello!

You can import and install a section from that demo: https://www.screencast.com/t/57hZGfLP
It will fit perfectly, give it a try.
If you need a fullwidth row, then you can use the stretch row.

Thank you!

Hello!

This page : https://3dprintingpricecheck.com/blog/ uses the default template, and you can not edit it with the TagDiv Composer.
Documentation here, please check: https://forum.tagdiv.com/excerpts-introduction/

Thank you!

Hello!

It should work well. Please make sure you use the Single Post Featured Image and not the Single Post BG Featured Image, change the element: https://www.screencast.com/t/lQoN5x6QAiU
CSS here:

@media print{ .tdb-featured-image-bg { display:block;}}

Results here: https://www.screencast.com/t/B7ohxOGj

Thank you!

Hello!

Make sure your required tagdiv plugins are installed and active, check in Newspaper -> Plugins. Delete your cache (also from your browser) and see the results!

Thank you!

Hello!

There are some settings in the theme panel (change color or font).
If you need to change the way it works, then you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you to achieve what you need.

Thank you!

Hello!

For this you have 3 options to modify the single template files:

1. If you use cloud library single template, then you will have to modify a specific element like post author, post content etc and you will find these files here wp-content/plugins/td-cloud-library/shortcodes/single
2. If you use post template default like this: https://i.imgur.com/HFH2kFE.png , then these templates are consists of single.php and loop-single.php and you will find them here: wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php
3. If you have standard pack plugin, then you will find the files mentioned at point 2 here wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php

Hope that helps you!

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello!

Check our documentation from here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Also, check if you selected a cloud template for the post or from panel (not default style 1-13) : https://www.screencast.com/t/orf8qzivqQ

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/td_res_context-get_att-mobile-theme/

Hope that helps you!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones and see the results.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

You have to split your row into however many columns you want.
Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN

Hope that helps you!

Thank you!

Hello!

1. It works well.

2. You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/how-can-i-change-mobile-menu-opening-animation-2/

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/after-the-update-of-theme-to-10-3-9-1-site-slow-down-with-heavy-load-on-server/

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Please delete your cache (also from your browser) and see the results.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/in-feed-ads-on-homepage/

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Yes, I tested on my end with the latest version and this will appear. Enable that option which I mentioned above : https://www.screencast.com/t/uyFfuEb9W and let me know the results.

Thank you!