Hello Theo!

I see that you received a response via email, so please continue the discussion there in order to avoid multiple replies.

Thank you for understanding!

Hello!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a nice day!

Hello!

Check this article: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

It seems that you use other template, then the template you used before. Please install and assign the template you used before.
If you use default templates, then please install and activate the Standard Pack plugin.

Thank you!

Hello!

You can edit the homepage with the TagDiv Composer and delete the element you don’t like there. From what you describe, I do not understand exactly what is the issue.

Please provide more information about your issue, screenshots or a video in order to help you efficiently and avoid misunderstandings.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Unfortunately, we do not have a tested plugin for this.

Thank you for understanding!

Hello Roberto!

You can edit your mobile pages with the TagDiv Composer and customize them.
Please check the documentation about mobile pages and please assign them to the desktop version page in order to display in the mobile devices:
– video tutorial here: https://www.youtube.com/watch?v=SpGkOnJeNZY (06:00)
– https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Hope that helps you!

Thank you!

Hello Roberto!

You can edit your mobile pages with the TagDiv Composer and customize them.
Please check the documentation about mobile pages and please assign them to the desktop version page in order to display in the mobile devices:
– video tutorial here: https://www.youtube.com/watch?v=SpGkOnJeNZY (06:00)
– https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Hope that helps you!

Thank you!

Hello!

You should select also columns here: https://www.screencast.com/t/qFQ5jWqBkO

Thank you!

Hello!

I’ve tested on my end and it’s working only with other picture and if you save the cropped image. Indeed it seems a problem, I will add this issue on our investigation list.

We are sorry for the inconvenience!

Thank you!

Hello!

Please do not create another topic with the same problem!
This will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for understanding!

Hello!

Unfortunately, we do not have any tested plugin in order to achieve this.
You can test/use which one is suitable for your needs, but please take care for a future plugin conflict.

Thank you!

Hello!

Please check our documentation: https://forum.tagdiv.com/font-customization/
The theme comes with two preset default Google Fonts: Open Sans and Roboto.
You have also the option to use custom fonts files.

Thank you!

Hello!

Please resend the email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/open-links-in-new-window/

Thank you!

Hello!

Yes, you can add custom CSS in the Live CSS of that page.
If you need any help with the code, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

The code needs to be set in Newspaper -> Theme Panel -> Analytics JS in Head section: https://www.screencast.com/t/RU8q3h0dZ
Please give it a try and let me know the results!

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please compare the setting of this plugin with our recommended settings: https://forum.tagdiv.com/cache-plugin-install-and-configure and make sure the plugin has no option which can block any ajax from the theme.

Thank you!

Hello Tamsin!

1. Here you can see step by step how you can import a new cloud template for your posts: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

2. Please add the text and the design (elements in the page) with the TagDiv Composer, not editing the page normally. Also, the shortcode can be inserted by using the element called “Column text”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/

3. Yes, because our plugin Tagdiv Composer sees that the elements in the page weren’t made with it and it will ignore the content. The solution is at point 2.

1. The Post Settings in the Theme Panel will appear if you will install and activate the Standard Pack plugin from Newspaper -> Plugins.

2. If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
How I explained above the Mobile Theme has its own design for header and footer.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for understanding!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Please check this article: https://usedtotech.com/freelance/a-complete-guide-to-add-media-net-in-wordpress-site/

Thank you!

Hello!

Please check this article: https://usedtotech.com/freelance/a-complete-guide-to-add-media-net-in-wordpress-site/

Thank you!

Hello!

I just explained in a video also how the inline ads are working:
https://forum.tagdiv.com/topic/single-post-content-ad-paragraph-setting/

Thank you!

Hello!

Please check also the settings from your browser. It could be possible to be just an option.

Thank you!

Hello!

I’m glad that you manage to solve this issue.
We will investigate this issue and try to fix it in the next updates.

We are sorry for the inconvenience!