Hello!

Please provide more information about your issue, screenshots or a video in order to help you efficiently and avoid misunderstandings.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

I’ve tested on my end also and it seems to work just well.
For example, if you have 8 paragraphs in your post and you have set and ad with par. 8 , then the ad it will appear after that paragraph and also the ad for the bottom. If you have less paragraphs(6) then the ad set up to par. 8 it will not display, only the last one (bottom ad).
Take a look to this video for reference in order to avoid misunderstandings: https://www.screencast.com/t/W3xjp4vJStSW

Please let me know if this is working the same for you.

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please check if you have this option on: https://www.screencast.com/t/5jjCOgD0D

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
Delete and re-install the TagDiv Composer plugin.
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello!

If you do not set a featured image, then there will be no featured image and of course will not appear anywhere: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello!

We will take in consideration your query and I will add this feature on our improvement list.

Thank you!

Hello!

If you will use a cloud/PRO template, then you will have this possibility: https://www.screencast.com/t/MzgpyxTAuH.

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello Sabrina!

I’ve checked your website and it seems that it’s working well now, please check.

Thank you!

Hello!

So, there are 2 different elements there.
Let me explain you:
– the content locker is an element which is displayed instead of an article content when you choose to lock that content: https://www.screencast.com/t/iNnI7Jnyk
– the leads element can be added on any page or template using TagDiv Composer and it’s used to gather emails from visitors in a list.
Both elements are different and the settings also. If you will set up a style for the content locker it will never apply to the leads element. You have to do that separately.

Hope that is more understandable now!

Thank you!

Hello!

Did you solve you issue?
So, when you use an iPhone, that option is disabled from the theme panel by default?

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello!

Yes, you can change it like this: https://www.screencast.com/t/lfeADzIsf3
In order to have different elements inside for every category, you need to have different template for each category.
If you want the same style/template of your categories, then you can duplicate a template/layout for every category to have different template, make the specific changes and assign it to that category.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template

Thank you!

Hello Anne!

We have in that element Posts Loop the option called Exclude Post IDs.
Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for un-tested plugins.

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

You can’t have double filtering there, only 2 flex blocks.

Thank you!

Hello @nuevo116!

If you have the Mobile theme plugin installed and active, then you can display ads, you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads in order to display on that mobile layout.
If you have AMP too, then you have an option for the AMP ads also.

Thank you!

Hello!

Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Or please check if you have WP Bakery installed and uninstall it.

Let me know the results!

Thank you!

Hello Pavel!

Unfortunately, there is no way to achieve this from the theme’s settings.

Thank you!

Hello!

You can add a flex block anywhere you have a cloud/pro template.
You can’t achieve what you need with the Posts Loop element and can’t transform the flex block to display your search results.

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

Please make a test and uninstall all the cache plugins that you have, clear the cache from your browser and let me know the results!

Thank you!

Hello!

If you set a common tag for all articles related to a singer, then you can use a flex block with these settings: https://www.screencast.com/t/BXm3VxJEF2yI
This will ensure that the flex block only displays articles with the same tag as the current article and you only should do this once in a post template.

Thank you!

Hello!

Search about “ Post Comment ” word in Newspaper -> Theme panel -> Translations -> Translations and replace the word from the right side: https://www.screencast.com/t/7SxB0TKxs

You can change only the line color: https://www.screencast.com/t/OqQZOD5BigS

Thank you!