Hello!

We will take in consideration your query.

Thank you for understanding!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/problem-with-wp-editor-column-text-module/
Check this article too: https://support.cloudways.com/en/articles/5127209-restrict-direct-access-to-wordpress-php-files

Hope that helps you!

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/license-problem/

Thank you for understanding!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

It seems that you use Mobile Theme plugin. Please note that if you need to use mobile pages or a responsive version, then you need to uninstall the Mobile Theme plugin.

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
If you use default templates, then please install and activate the Standard Pack plugin.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I’ve tested on my end and I couldn’t find the issue.
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you need a mobile version different than desktop version, then I recommend to use option 2, mobile pages. Build and assign them to your desktop version.

Thank you!

Hello!

I’m glad that you could solve the issue.

Have a nice day!

Hello!

There is a huge configuration which is tested with our theme: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten (disappear) by the plugin.

This is how that element works there on the mobile version: https://www.screencast.com/t/tt0ZFk3XX5tT

Thank you!

Hello Anne!

Unfortunately, we do not have such an option to exclude mobile pages from the search results.
For customization and other services you can contact our custom work team here and they can help you: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

That one from the screenshot is a responsive design.
Please try again and look carefully because we do not recommend this option in our documentation : https://www.screencast.com/t/4dSMjuBrOm3

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/homepage-bug/

Thank you!

Hello!

Please check the documentation here: https://forum.tagdiv.com/adding-multiple-authors-articles/

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
All requirements should be as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
The issue how you explained it’s from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Unfortunately, there is no block with these features and this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello Tamsin!

In order to have different elements inside for every post, you need to have different template for each post. You can install many cloud post templates and you can see them in a list here when you access a post: https://www.screencast.com/t/9mY3SZgZn
In this case, Global means that the template it’s set up for all posts by default. But, for example, you can have a post with different template and without Global. This you can do by accessing the post you want to choose other template, select from the list the template you need, that’s all. You can see how they are looking by select other template for example. The settings will be different because it’s other template, but when you assign/select the global template again you will have the same settings and you won’t lose it.

Could you explain in detail about Mobile Theme and the Standard Pack suggestion?

For more details, please take a look here: https://forum.tagdiv.com/mobile-theme-introduction/

Hope that is more understandable now!

Thank you!

Hello!

I know it makes a new tab, but not for every ad. But, if you add the link like this: https://www.screencast.com/t/OKHG2LjfJ , then every ad will open in a new tab and not replace the same tab.

Give it a try!

Thank you!

Hello!

In that file is all about this form: https://www.screencast.com/t/i9MAmQRocyw and not the one you have at the bottom of the page.

Thank you!

Hello!

Unfortunately, there is no other tested plugin with our theme with this feature.
You can test/use which one is suitable for your needs, but please take care for a future plugin conflict.

Thank you!

Hello!

Please make a full backup before and please check our documentation about Autoptimize here: https://forum.tagdiv.com/autoptimize-install-configuration/

Every demo has the required plugins (Newspaper -> Plugins) which you can see the notification if you hover over the Install button of the demo.

For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello Rohnman!

There is a problem for the article inline ads at the moment.
You can not add more than 3 inline ads in the content.

Thank you!

Hello!

I just replied here: https://forum.tagdiv.com/topic/single-post-content-ad-paragraph-setting/#post-421460

We are sorry for this inconvenience!

Hello!

Now, I understand better the situation.
Indeed, it seems a problem, I will add this issue on our investigation list and I hope we will provide a fix as soon as possible.

We are sorry for the inconvenience!

Thank you for the clarification!

Hello!

Yes, we do not have this functionality. To add a shortcode in TagDiv Composer, you should use the element called “Column text”.
For example step 3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/

Hope that helps you!

Thank you!

Hello!

If you mean in a block, then there is no settings to hide only for one post the images.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!