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Bettina
tagDiv Staff

Hello!

Edit your homepage for example with TagDiv Composer, click on your menu and you can find in the settings in General tab: Separator icon. And in the Style tab, you can change the color of the separator. Check the video: https://www.screencast.com/t/HxwSoPWX4jjx

Thank you!

Bettina
tagDiv Staff

Hello!

Check this topic: https://forum.tagdiv.com/topic/links-with-documents/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Check this video: https://www.youtube.com/watch?v=PJstAU34SlQ

Hope that helps you!

Thank you!

Bettina
tagDiv Staff
faq - reply

Hello!

You can place your scripts in Newspaper -> Theme panel -> Custom code. (Both Javascript and CSS in the special places created for them)

Thank you!

Bettina
tagDiv Staff

Hello!

If you are selecting the name of the template, then that template will be assigned only on the category on which you currently are, for example: https://www.screencast.com/t/lEbGxptc

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website and I can see those subcategories from homepage, but not all the time from a category page.
It is about the javascript which is not working sometimes.

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thank you!

Bettina
tagDiv Staff

Hello!

Oh, I see.
Please add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-post-template-3 .entry-title, .td-post-template-7 .entry-title, .td-post-template-8 .entry-title{
color: white!important;}

Thank you!

Bettina
tagDiv Staff

Hello!

I’m not quite sure what problem you are presenting me because you say that there is a problem with changing the title of Cloud Templates, but you have provided a screenshot when you try to edit a post, and not a cloud template.

Thank you!

Bettina
tagDiv Staff

Hello @digitalbrothers!

Only if you will use a cloud template, then edit the post with TagDiv Composer and you can drag & drop the review elements and change the colors also.

Thank you!

Bettina
tagDiv Staff
faq - reply

Hello!

Unfortunately, there is no shortcode to replicate the exactly design from that link in Composer.

Thank you!

Bettina
tagDiv Staff

Hello!

City News demo is a default one and not a cloud/PRO demo that’s why you can’t customize it with TagDiv Composer plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

I think I understood wrong. So, if you mean that you want to re-build(the design) our demo without Composer, then of course you can do it if you know how to do it, I mean the code.
But, I’m not sure about the WordPress administration screen.

If this is not what you mean again, then please provide more information about your issue, screenshots or videos.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

A solution for this could be the settings from a flex block: https://forum.tagdiv.com/flex-block-settings-guide/ for exclusions, please check: https://www.screencast.com/t/ujljPdRYvp

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you like the Mobile theme templates, then I recommend to use it. Check our documentation here: https://forum.tagdiv.com/the-mobile-theme/
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins because it may help you for your page speed. First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting in our theme in order to change that alphabetical order in the way you want.

You can implement this in the file: td-composer/legacy/common/wp_booster/td_data_source.php 217 line.
But, please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.

Hope that helps you somehow!

Thank you!

Bettina
tagDiv Staff

Hello!

Only the administrator and editor can do changes with tagDiv Composer and can save it, the others can enter, see, edit, but it is not saving at all.
You can see all our tested plugins, scroll down in Newspaper -> Plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

If you will write some text in the ad code area, save, view and the text will appear on your website, then the problem comes from your Adsense account or ads code. Please check!
You can enter on every category and choose to assign the template like this: https://www.screencast.com/t/NflbrJyFpT

Thank you!

Bettina
tagDiv Staff

Hello!

1. No.

2. If you have a demo and you want to add a shop template in a page, then the design will be changed only on that page.

3. Please check our documentation here: https://forum.tagdiv.com/tagdiv-shop/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting in our theme to change that link.

Thank you!

Bettina
tagDiv Staff

Hello!

Try to edit the mobile page with the TagDiv Composer, set it hide and see the results!
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please import a cloud/PRO prebuilt website(demo) in order to be able to edit the page with TagDiv Composer and customize the template. A guide here: https://www.youtube.com/watch?v=ezaaE2VP7V8

Thank you!

Bettina
tagDiv Staff

Hello!

Please search the post “Promoted post” in the Dashboard -> Posts, edit it normally(not Composer) and see if you have the image there.
If all settings are ok, then we need to take a look and let you know what can be done in your case. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

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