Hello!

Please see: https://forum.tagdiv.com/topic/high-cpu-usage-and-now/
and https://forum.tagdiv.com/what-is-ajax-preloading/

I hope that helps you!

Thank you!

Hello!

It is possible that you have different settings in the theme panel for the elements from that page. Check the settings from Gutenberg to ensure they are the same. Make sure you’ve selected all the codes from the page. Check if you have any other CSS in the live CSS section or theme panel -> custom code -> custom CSS.

Thank you!

Hello Kevin!

You can send additional info privately via our email address contact@tagdiv.com.
Include a link with this topic and the wp-admin access.

Thank you!

Hello!

Please disable the CDN temporarily and see if this is causing the issue.

Thank you!

Hello!

Please try to import this JSON: https://we.tl/t-dm2MbwFg22

Let me know the results!

Thank you!

Hello!

Strange! We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic to identify you

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello!

You do not need a child theme with cloud templates. But you can use the child theme you have with the default templates.
The update does not overwrite the child theme. An issue with that could be whether your child theme is compatible with the new version of our theme.

Thank you!

Hello!

Can’t you save the changes in the tagdiv Composer? Do you have any errors in the console? (when you are editing a page with the tagdiv Composer, press CTRL + right-click -> Inspect -> Console)
You can add padding or margins under each element from the CSS tab. In this case, you should select the row and add a value here, like this: https://app.screencast.com/5tNg0cHZ0QmG1

Thank you!

Hello!

It seems that something is wrong on your end because when I install this demo, it comes as the demo looks on that link. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

I’ve tested the Rimont single template, but it seems to work just nicely, and the images are displaying like this: https://app.screencast.com/kL9BrGts9wdGU
Did you add the images in Gutenberg with the Image block?
You can delete any CSS or customize it in the tagdiv Composer. You can stretch the row only as you like.

Thank you!

Hello!

Edit this page with the tagdiv Composer, click on that element that displays the submenu, and delete it.

Thank you!

Hello!

If you upload the ACF, then the post types shouldn’t disappear. Download this JSON file: https://we.tl/t-m0SIGq0TGR
Go to the ACF -> More -> Tools -> Select File and Import.

Thank you!

Hello!

Lazy Load Images: This method delays the loading of images that are not immediately visible on the screen. WordPress has native lazy loading, but you can use plugins like Lazy Load by WP Rocket. Check this guide too: https://forum.tagdiv.com/loading-image-effects/

Thank you!

Hello!

Please check this thread in the meantime: https://forum.tagdiv.com/topic/social-share-viber-not-work-on-desktop-version/

Thank you!

Hello!

Unfortunately, I have no ETA right now!

Thank you for understanding!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– the license certificate and purchase code
– a link to this topic to identify you

We will check and try to help you as soon as possible!

Thank you!

Hello!

They should be there. Please download the ACF plugin from their site to update it. Your link has expired!

Thank you!

Hello!

Please check this guide: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Make sure you do not use the default templates: https://forum.tagdiv.com/design-post-pages-using-default-templates/
If the settings are done correctly, then there could be a plugin conflict or a caching issue.

Thank you!

Hello!

If you install the black pro demo, then the colors will look like this: https://demo.tagdiv.com/newspaper_black_pro/
Make sure you do not use any other templates for your pages and not default templates.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
I recommend you use fewer features on the page so there will also be fewer requests.
Improving page speed in WordPress is crucial for providing a better user experience and optimizing your website for search engine rankings. Here are some tips to help you enhance your WordPress site’s page speed:

Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.

Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize or W3 Total Cache.

Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can also enable it through plugins like WP Rocket or W3 Total Cache.

Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.

Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.

Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.

Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.

Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.

By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance.

Thank you!

Hello!

Did you install this demo? https://demo.tagdiv.com/newspaper_default_rtl_pro/

Thank you!

Hello!

Unfortunately, our theme does not include this feature. As @simchris said, you will need a plugin that targets the user’s location(IP-based location detection) integrated with a weather plugin.

Thank you!

Hello!

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
I can offer some suggestions regarding the page speed:
Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.

Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize or W3 Total Cache.

Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can also enable it through plugins like WP Rocket or W3 Total Cache.

Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.

Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.

Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.

Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.

Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.

By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance.

Thank you!

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/.
Please make sure you did all the steps that I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!