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Bettina
tagDiv Staff

Hello!

Unfortunately, no link is working form what you provided me.
Please let me know what exactly do you want to achieve.

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello!

Ok, so please let me know exactly what you need to achieve because I really do not understand where is the issue? Or which layout you need? It is only like that, you can select a template or another one. You can not have a second template for the same post in the same time.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, it could be a possible issue because it depends how you filter that block in order to display the right articles.

Thank you!

Bettina
tagDiv Staff

Hello!

Please try to add another code there and check if it is working. Also, please make sure you added the correct code right there.
The issue can be also from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/post-view-counter-in-dashboard/

Thank you!

Bettina
tagDiv Staff

Hello Mariano!

If you sent an email, then we will take a look and reply to you as soon as possible.
Please be patient because the support is a bit crowded at the moment.
We are sorry for the inconvenience!

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please re-check! It will be easy if you would like to create your own topic, provide more information about your issue and discuss in one place!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have these settings, but you can check a solution here: https://wordpress.org/support/topic/customize-whatsapp-share-text/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

No, it won’t update automatically because they are independent from each other. So, if you will change the desktop page, then you should go to your mobile page and change it there too.
If you will choose to use a responsive version, then you won’t have this problem.
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Thank you!

Bettina
tagDiv Staff

Hello!

Then edit a post normally(not with TagDiv Composer), scroll down to the post settings and there you can choose which ever template you want from the “Post template” setting.

Thank you!

Bettina
tagDiv Staff

Hello!

I think we do not understand each other or it is a misunderstanding.
Please explain your issue once again with more information, which solution you tried or you want to achieve, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

You can delete the element from there and use a flex block like in this topic where my colleague presented: https://forum.tagdiv.com/topic/trending-now-side-bar/

Thank you!

Bettina
tagDiv Staff

Hello!

While you do not set a custom font file or another font style from Google Fonts, then will display the font by default: Open Sans and Roboto.

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand what you are looking to achieve. Can you please provide a screenshot and more information ?

Thank you!

Bettina
tagDiv Staff

Hello Amit!

Yes, it is true because the functionality from single related posts block was moved in the flex blocks. For example, add a flex block, go to the filter tab of the element’s settings and from the dropdown category filter you can choose between: Single – More from author, Single – Related by category, Single – Related from tags.
The original single related posts block is not available to be added in TagDiv Composer anymore.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website and it seems to work just well, no posts or pages are open in a new tab. Please clear your cache and try again.
Please edit with TagDiv Composer that page and please check the element’s settings. It could be an offset or a filter which causes the problem. Let the offset field empty with no space, no value.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that you have managed to solve the issue.
We will take in consideration your query.

Have a nice day!

Bettina
tagDiv Staff

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/hyperlink-format/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

That’s strange because some of our clients were so thankful with the latest update because for them the page speed was increase.
Our developers are working a lot to improve the page speed in every update and also to add more settings and more possibilities to change the design or the structure of the websites based on the client’s requirements.
Let me know the results after update!
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bettina
tagDiv Staff

Hello!

Where you upload the image in Media, there is a setting with the size of the image and please select full size.
Also, please make sure that you have enabled the proper thumbs with these sizes in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide screenshots, more information and an url to your website?
Please check also some tips about mobile pages:
https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

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