Hello!

That feature counts the users that read the article. Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I already replied in your own topic here: https://forum.tagdiv.com/topic/tag-div-composer-error-2/
Please, do not create another topic with the same issue!

Thank you!

Hello!

If you have Mobile Theme plugin installed and active, then you will find only some settings (Newspaper -> Theme panel -> Mobile theme). And you can not change it so much because it has its own template.
For more information about Mobile Theme, check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

I do not understand what you are looking to achieve. Can you please provide a screenshot and more information ?

Thank you!

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
You can check also if there is a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please note that Cloud library templates do not work with CPTs.
A guide for CPT you can find here: https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hello!

This issue has already been discussed here: https://forum.tagdiv.com/topic/how-to-set-popup-ads-like-bellow/

Thank you!

Hello!

Unfortunately, in our theme there is no settings to achieve that.

Thank you for understanding!

Hello!

Please take a closer look into our documentation:
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Take a closer look to this topic because it could help you: https://forum.tagdiv.com/topic/make-arial-only-selectable/

Thank you!

Hello!

If you do not use Mobile Theme plugin, then I recommend you to uninstall it.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
This issue appears when your page is not loading so fast. A solution for this could be to increase your page speed or change your server with a faster one.
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
You can check also if there is a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no filter in that element. They are already filtered by the most popular category.

Thank you!

Hello @Kosowar!

If you have the same query, then it is the same response. The reason of this fact is because the cloud templates are stored in the database.

Thank you!

Hi!

Unfortunately, we can not control the text of the Like button. This is up to Facebook, because the element comes into an iframe.

Thanks!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.
Please be patient because the support is a bit crowded at the moment.
We are sorry for the inconvenience!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

I think that all can be edited from your Adsense account, because in our theme we do not have such a setting to achieve that.

Thank you!

Hello!

The Woocommerce is a tested plugin with our theme, so you shouldn’t lose anything. Of course, I recommend you to make a full backup before any changes.
Please check what’s new in the last update by accessing those links:
– https://tagdiv.com/newspaper-theme-11-woocommerce-tagdiv-shop-plugin/
– https://tagdiv.com/whats-new-newspaper-11-theme-update/

Thank you!

Hello!

The AMP has its own design, so if you will use it on your cloud templates, then the pages will be overwritten by the plugin. Unfortunately, AMP is faster and works better only with Mobile Theme.
For more information, check our documentation here:
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello!

Note that you need to disable the Rocket Loader and clear your cache(also from your browser).
If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

This issue appears when your page is not loading so fast. A solution for this could be to increase your page speed or change your server with a faster one.
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Please check the documentation below:
https://forum.tagdiv.com/how-to-set-the-avatar/

Hope that helps you!

Thank you!

Hello!

I’m sorry that you are disappointed.
We will take in consideration your query and I will add this feature on our improvement list.

We are sorry for the inconvenience!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!