Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue and provide a great solution for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue and provide a great solution for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please be sure you have the right links in Dashboard -> Appearance -> Menus.
If all settings are correct, I suggest you to start looking for a plugin conflict.

Let us know the results!

Thank you!

Hello!

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html

Thank you!

Hello!

Try to add there an image with exactly size and quality like original one and see the results!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate your issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I checked all menus from your mobile versions and it is working well.

@sgupta https://www.screencast.com/t/RGLaWcLOyU

@shubhamsharma7979 https://www.screencast.com/t/O4R1sXFtk1d

If you don’t mean this, then please provide me more details about your issues.

Thank you!

Hello!

1. Check if you have this setting enabled: https://www.screencast.com/t/aRaGLaUzBL
If that setting is enabled it should display well.

2. First of all, try to re-install TagDiv Composer plugin and if is not working, then there could be a plugin conflict which can interfere there.

Hope that helps you!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please try to reinstall TagDiv Composer, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please follow this video: https://www.screencast.com/t/wSShCezJrv

Thank you!

Hello Eric!

Then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hello!

If you mean this template from Cloud Library: https://prnt.sc/117cdfg ; then this one use the font: Poppins which you can use in TagDiv Composer in any page. And that design was built only for this template.

Thank you!

Hello!

Unfortunately, all javascript files from our theme get combined into a bigger, minified javascript file which gets delivered to the client and original files get removed from the package. So, even though you edit the original files, they will not get recompiled at all and so the changes will not take effect to your website.

Thank you for your understanding!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Yes, you are right they are automatically in your media library.
From there they will be cropped and when you set up the size in the element(shortcode), then they will be displayed in the right size. So, this is how the feature is working.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/themes-pageviews-count-vs-ga-pageviews-count/

Please note that AMP Analytics from theme panel settings will appear only if you set up “Mobile + AMP” or just “AMP”.

Thank you!

Hello!

Take a look at your video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
Also, start looking for a plugin conflict, delete your cache and try again.

Thank you!

Hello!

Use the tool manually and you will don’t face again this issue.

Thank you!

Hello!

Edit this page with TagDiv Composer: https://cruiseaddicts.com/oceans/carnival-cruise-line-ocean/ ; click on the element and verify if you have set up an offset and let the field empty.

Thank you!