Hello!

You can not add a video there, only if you will set up a featured video for that post.
Please verify step by step from this guide if you set up correctly the featured video: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello!

Please make sure you use the same demo with the old captions.
Unfortunately, AMP is faster and works better only with Mobile Theme, and is not working because it is not compatible with cloud templates.

Thank you!

Hello!

Please re-install TagDiv Composer plugin, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Thank you!

Hello!

Show modified date will display the last time that post was modified. Try to modify the post ( for example add a test paragraph and upload ) and verify if that date it is updating with the date from current day.

Thank you!

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

You can do this manually for every posts, but unfortunately, we don’t have an automatic function for that.

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and more information about your issue ?

Thank you!

Hello!

Please edit the page with TagDiv Composer, click on the element with 5 posts called “Posts Loop” and verify once again if you don’t have an offset, and let the field empty.

Let us know about your results!

Thank you!

Hello!

Please provide a screenshot where exactly did you paste the codes in order to help you.
If you use a cloud template, then you can add the ads in the element called “Ad box”.
Otherwise, you need to add the ads in Newspaper -> Theme panel -> Ads.

Thank you!

Hello!

I already replied in your own topic: https://forum.tagdiv.com/topic/cant-configure-the-max_execution_time-and-max_input_vars-in-htaccess/
Please do not create another topic with the same issue.
Also, please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thanks!

Hello!

Please check if you don’t have 2 posts with the same content and delete one.

Thank you!

Hello!

First of all upload the images in full size.

Please make sure that you have activated the proper thumbs.

This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Hello!

I checked your website and it seems that your menus are working.
Clean your cache (eve from your browser) and try again.
If still the issue is there, please provide a screenshot with your issue, so I can help you.

Thank you!

Hello!

I’m glad you have managed to solve the issue.

Have a nice day!

Hello!

It seems you modify the header and not the mobile page.
Please edit the mobile page with TagDiv Composer and then you will have the same settings as desktop version.
For more information, please check this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Hope that helps you!

Thank you!

Hello!

If you use default templates and your settings are missing also from theme panel, then make sure you have Standard Pack installed and active.
Do not use both page builders on the same time.

Thank you!

Hello!

Please reinstall TagDiv Composer plugin, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Hello!

Please make sure you set the links here: https://www.screencast.com/t/f64bbgqP
Try to re-install the TagDiv Composer plugin and try again.
If the issue is still there, then please start looking for a plugin conflict and delete your cache(even from your browser).

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello Bogdan!

Unfortunately, I can not recreate your problem there, so please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Normally, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case: http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.

Thank you!

Hello!

If you use default templates and your settings are missing also from theme panel, then make sure you have Standard Pack installed and active.

Thank you!

Hello!

Please re-install TagDiv Composer plugin, also make sure your WordPress and plugins are up to date.
Note that if you had an old version to your updates, then the theme update is not updating your plugins automatically.

Let us know about your results!

Thank you!

Hello!

Please edit that page with TagDiv Composer, click on ” Op bezoek bij..Road Partners ” , look in the element’s settings in CSS tab, and choose Display: Block;

Hope that helps you!

Thank you!