Hello!

Please take a look in this topic because it could help you: https://forum.tagdiv.com/topic/need-help-to-insert-contact-form-into-single-post/

Thank you!

Hello!

Do not use both page builders on the same time.
You can use TagDiv Composer plugin only for cloud/PRO templates: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue and provide a great solution for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here and they can help/suggest you a great solution: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

The theme comes with two preset default Google Fonts: Open Sans and Roboto: https://forum.tagdiv.com/font-customization/
Please check if you have set up another font where you have the issue. Also, check if you have some custom code regarding to the fonts.

Thank you!

Hello!

Please take a look here in the Yoast article and you will find out the benefits using this plugin which is a tested one with our theme: https://yoast.com/help/implement-wordpress-seo-breadcrumbs/

Thank you!

Hello!

Unfortunately, there is no other sorting options.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Please check this documentation: https://forum.tagdiv.com/post-template-ads/ ; at Cloud Library Post Templates paragraph.
How to use TagDiv Composer plugin, you can see here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Hope that helps you!

Thank you!

Hello!

We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Hello!

That’s strange! Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate easily this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

We don’t know exactly the date and time when we will implement this, but we will try our best to bring you a best solution for that in short time.

Thank you for your understanding!

Hello!

Try to downgrade the theme version and see if it is a problem from the recent update.
If you will find out it is from the new update, then we should take a look.
You can send an email at contact@tagdiv.com and provide wp-admin, so we can easily investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you want we can take a look and see what happened there. Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate easily this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages and not for posts or categories for example.

Thank you!

Hello!

Here you can set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x

Hope that helps you!

Thank you!

Hello!

Please try to reinstall TagDiv Composer, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

If you use mobile pages, then please edit the mobile page with TagDiv Composer and then you will have the same settings as desktop version.
For more information, please check this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Hello!

I already replied to you in your own topic: https://forum.tagdiv.com/topic/adsense-ads-display-issue/#post-395930

Thank you!

Hello!

Where exactly did you add your ad code?
If you use a cloud/PRO template, then you should use the element called “Ad box” from TagDiv Composer and there you need to add the ads. Otherwise, if you add the ads in Theme Panel settings, it is probably not displaying.

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/share-on-facebook-does-not-post-a-picture/

Hope that helps you!

Thank you!

Hello!

We will investigate this issue in more details to see what happened there and it is already on the issues list.
You can set a fixed count like my colleague described above, until the issue is resolved.

We are sorry for the inconvenience!

Hello!

Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Also, please check what version of PHP you have, we recommend version 7.

Thank you!

Hello!

Then you should update the theme also.

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/share-on-facebook-does-not-post-a-picture/

Hope that helps you!

Thank you!

Hello!

Please check our documentation here: https://forum.tagdiv.com/flex-block-settings-guide/
You can also set there a filter for posts by writing there the ID of the category which you want to include and you can write -ID for the one you want to exclude.
Please check this screenshot: https://www.screencast.com/t/UbXegeIBXEg
Unfortunately, it is not possible to exclude by their slug.

Hope that helps you!

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks!