Hello!

We recommend all the time a full backup before updating the theme because if you had a custom code in the files of the theme or plugins, then they will be lost.
Unfortunately, you can not recover it only if you had a backup done before.

Thank you!

Hello!

Edit that page with TagDiv Composer and for some elements you can find this kind of setting: https://www.screencast.com/t/YHQbS3LGg

Hope that helps you!

Thank you!

Hello!

Access the theme panel -> footer -> footer settings and check if you have something assigned in the footer page option and hit EDIT FOOTER PAGE button and then you can edit it with TagDiv Composer.
If you can not manage to achieve this, then you can contact us at contact@tagdiv.com and provide wp-admin and we will gladly assist you.

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot, more information about your issue and an url to your website ?

Thank you !

Hi Bob,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

You can upload the picture somewhere and paste the link here.
Also, check for this setting : https://i.imgur.com/53YP9qa.png
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

For all these missing parts you need to install Standard Pack plugin. But, for example if you don’t need or use default templates, then you don’t need this plugin.

Thank you!

Hello!

Please give me more information about which elements do you want to change, also a link to inspect more into your issue.

Thank you!

Hello!

After an automatic run, you have the possibility to do it manually.
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages and not for posts or categories for example.

Check our video for more information about how to use it: https://www.youtube.com/watch?v=tnkVapqhIHc&ab_channel=tagDiv

Thank you!

Hello!

We will take in consideration your query.

Thank you for the request and proposal!

Hello!

It also depends on how big is your images because it will stretch the full width of your website. Also, when you insert the image make sure you select its full size.
In the video, I did no settings just I show you how you can set it up there that’s why it needs some more settings and adjustment depends on your images too.

Thank you!

Hello!

Yes, because your website need an optimal speed that’s why you need to make some settings also to help for the improvement.
By the way, we have such a great result with this new update and with our new tool: https://www.youtube.com/watch?v=tnkVapqhIHc
We have clients which are so excited about their results ( you can check the score of this website for example:https://osaopaulo.org.br/ ) and clients who are disappointed because they just make an update and nothing else, that’s why I said if you will try to make a little effort I’m sure you can have such a great result too, of course if you want.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
We are building a long term collaboration with our customers. You can see on our demos what page loading speed score can a website loaded with content can have. However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.

I hope I was more clear now and more useful!

Thank you!

Hello!

We will test it too and we will take in consideration your query.

Thank you!

Hello!

If you use a cloud template, then you can edit the page with TagDiv Composer plugin, click on that element and then you will have some settings like that: https://www.screencast.com/t/YzTIpLck

If you use a default template, then you can not modify it like that and you should change the template to achieve what you need there.

Thank you!

Hello!

Actually, there is just a color and a text and not an image for the background.
Please follow this video to see how you can get rid of that: https://www.screencast.com/t/JCRKKkTw7H9q
So, there you can just upload a picture logo or create a logo based on this design from the demo.

Thank you!

Hello!

I recommend you to use WP Super Cache and with the settings from our guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

Please check if you have a mobile page assigned to the homepage.
For more information about mobile pages please check this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Let me know about your results!

Thank you!

Hello!

Please note that the element “Single Post Bg Featured Image” don’t have the setting to display the caption, this option has only the “Single Post Featured Image”:
https://www.screencast.com/t/poYC47fe;
https://www.screencast.com/t/CtgupYpJ0
The differences between BG featured image and single post featured image:
– the description (capture) will not appear in BG
– the image size you can set only in BG, so in a single post featured image will take the image in original sizes
– more options for styling in a single post featured image than BG

Thank you!

Hello!

Check this video to understand where exactly you can find the sticky header: https://www.screencast.com/t/vA8nj6T90x57

Hope that helps you!

Thank you!

Hello!

I recommend you to use WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Hello!

Unfortunately, for that mobile menu you can only have some settings there, so you can not add elements there or customize it with TagDiv Composer.

Thank you!

Hello!

ionMAG is a different theme, so you can not update it to Newspaper or Newsmag.

Thank you!

Hello!

When you use this element and add some text for example in that WP Editor modal window you need to close it and save from the main button save: https://www.screencast.com/t/nunamPXKfq

Thank you!