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Bettina
tagDiv Staff

Hello!

Check this documentation from here where is presented the custom fonts: https://forum.tagdiv.com/font-customization/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I just replied for this issue already here in your own topic, please check: https://forum.tagdiv.com/topic/something-went-wrong-your-change-may-not-have-been-saved/#post-391226

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this topic where this error has been discussed already: https://forum.tagdiv.com/topic/cannot-edit-functions-php/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we don’t have some settings or tested plugins with what you can achieve this in our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

1. This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

2. Your child theme needs to contain in the style.css file the following code:

/*!
Theme Name: Newspaper Child theme
Theme URI: http://themeforest.net/user/tagDiv/portfolio
Description: Child theme made by tagDiv
Author: tagDiv
Author URI: http://themeforest.net/user/tagDiv/portfolio
Template: Newspaper
Version: 9.0c
*/

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

1. If you mean Mobile theme, then yes you can uninstall it and you will have a responsive version automatically. You could have a great quality depends about your customizations made there.

2. I don’t know exactly which menu you mean. Maybe, you can show me a screenshot with it. But, the existing menu from header is the same on both pages. Also, you can edit a post with TagDiv Composer and add/delete an element from the post page easily. Take a look on this tutorial: https://forum.tagdiv.com/tagdiv-composer-tutorial/

3. Please make sure that you have activated the proper thumbs in order to show the featured images properly. This can be found in here: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

4. Edit the page with TagDiv Composer and you can assign which header and footer you need by accessing the Website Manager. Please note that you need to use a cloud/PRO template for that and also you can not customize the Mobile Theme templates.

5. 6. 7. 8. I checked your website and it seems you haven’t this section there, count of views, social icons or autoscrolling posts.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide me more information about where exactly do you need to change the font, a screenshot and your website link in order to help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that you have activated the proper thumbs in order to show the featured images properly.

This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Bettina
tagDiv Staff

Hello!

It is about how many elements you use for your mobile page, so like that you can improve a little bit the page speed. Mobile theme is fast because it has the simple design on its templates and it is optimized for that.
Also, check our documentation here: https://forum.tagdiv.com/how-to-make-the-site-faster/
Our developers are working to improve more features, new requests from clients and also the speed of your websites.
We hope in short time we will have an update available for you!

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, make sure you have the Newsletter plugin installed and active.

Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that you have the latest version of Newspaper theme and WordPress.
If the problem is still there, then send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Bettina
tagDiv Staff

Hello!

If you are using a cloud/PRO template, then you can use the Single Post Modified Date element which will show you the last time you edited that post: https://www.screencast.com/t/Nz2IBWOew

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting in our theme to achieve that and will require custom work which is not covered by the support team.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting for quote BOX dimensions in our theme.

We are sorry for this inconvenience!

Bettina
tagDiv Staff

Hello!

Unfortunately, Newspaper theme does not support RTL.
We are sorry for the inconvenience!

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

The demo which you find in Newspaper -> Prebuilt Websites could be used in your website. So, you just install it on your website with content or not and you can use the design & content also.

Thank you!

Bettina
tagDiv Staff

Hello!

If you will use a cloud/PRO template for the pages mentioned above, then you will be able to set the sizes for content body and sidebar. You just need to edit the templates with TagDiv Composer, click on the element’s columns or row and you will have some settings in the CSS tab, so there you can adjust your width.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Check our documentation about this plugin here:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Bettina
tagDiv Staff

Hi @maurizio,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue and see what we can do for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Normally it should reflect the changes on your website if you set this option.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
You can try and remove and re-install the tagDiv Composer plugin.

Let us know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

It is not absolutely necessary to use the plugins that we recommend you to use, you can use any plugins that you want, but we can provide assistance only for tested plugins: https://www.screencast.com/t/iXAoc54BkMxW

Thank you!

Bettina
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate the issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

We will take in consideration your query.

Thank you!

Bettina
tagDiv Staff

Hello!

Like I said above, we don’t have a plugin or a builder to customize that page.

We are sorry for this inconvenience!
Thank you for your understanding!

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