Hello!

I just replied to you in your own topic here: https://forum.tagdiv.com/topic/i-get-error-when-i-try-to-edit-home-page-with-tag-div-composer-2/#post-390242
Please let’s continue the discussion there!

Thank you!

Hello!

For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Please also check the page for special characters and remove them if they exists.

Thank you!

Hello!

If you modify your header on a page, then of course will be the same on the other pages too.
A solution for this could be to duplicate a header for a page and change it how you like on that page only.

Thank you!

Hello!

Please follow this video I made for you here: https://www.screencast.com/t/SOQ9wZV5gM

Thank you!

Hello!

I see. Try to add this CSS in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.wpb_video_wrapper iframe {
width: 100% !important;
}


Let me know about the results!

Thank you!

Hello!

Normally it should display correctly, because I tested and it is working well.
Please add once again the video embed in your article and make sure you add this one: https://prnt.sc/10d0w5n

Let us know about your results!

Thank you!

Hi!

You can modify the page with TagDiv Composer and for flex blocks and posts loops you will have a setting in Layout tab of the element: Show author, Show date, Show comment.
On posts you can delete the element also using TagDiv Composer. Please note that you need to access your post of your website and then edit with the plugin by clicking the green button from above.

Thank you!

Hi!

Our developers are working to improve more features, new requests from clients and also the speed of your websites.
We hope in short time we will have an update available for you!
Keep in touch!

Thanks!

Hi!

An email was just resend to you!
Please let’s continue the discussion there.

Thanks!

Hello!

Please try to modify your search element from the mobile viewport like this: https://prnt.sc/10d05pc
Hope that helps you!

Thank you!

Hi!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Hello!

Unfortunately, there is no setting in our theme to use and can achieve what you need there.

Thank you for your understanding!

Hello!

My colleagues have already answered your email 2 days ago, please check your imbox or spam folder.

Thank you!

Hello!

Unfortunately, those pages are just for presentation purposes and they do not come when you install the demo.
For example, in our theme if you need COVID19 Updates, then you can use Covid 19 statistic counter for displaying numbers for a certain country, and Covid 19 statistics table which display numbers for all countries: https://www.screencast.com/t/wFlntvwO2

For modal video pop-up, the post need to be a video type, to have featured video: https://forum.tagdiv.com/featured-image-or-video/ ; Also, for example, if you use a Posts Loop or a Flex Block element, then you will have a setting for the video pop-up: https://prnt.sc/10cxaix

You can have a sticky video player on a post also.
For more information, check this article here: https://tagdiv.com/newspaper-theme-video-popup-sticky-video-features/

In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable/enable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Documentation here: https://tagdiv.com/infinite-loading-for-single-posts/
Also, for video playlist: https://forum.tagdiv.com/video-playlist-2/

Hope that helps you!

Thank you!

Hello!

If you won’t use default templates, then you don’t need to have Standard Pack plugin installed.
This issue with this error has been already discussed here: https://forum.tagdiv.com/topic/error-500-5/
Hope that helps you!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

We are sorry for the inconvenience created by using our theme. After every update, all files from our theme and plugins are overwritten because we always improve our theme.
Also, Reamaze is not a tested plugin to work with our theme, so we can’t say if it will work or not.

Thank you for your understanding!

Hello!

Do not use both page builders on the same time.
For the moment, the only solution is to shift from WPBakery to Composer.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide more details about this, a screenshot and an url to your website in order to inspect your issue ?

Thank you!

Hello!

Unfortunately, the only option is to modify the way those blocks work.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.
Sorry for the inconvenience, but we don’t have such a feature which can be transform into what you need.

Thank you!

Hello!

If you will use cloud/PRO template not a default one, then you can edit with TagDiv Composer and have the element with controls for the Youtube videos.
Notice that the YouTube videos should work as expected with the theme. Also, make sure that you have setup your video module according to our documentation from here: https://forum.tagdiv.com/video-playlist-2/
Also, you need to configure Youtube API key:https://forum.tagdiv.com/youtube-api-key/
1. and 2. Unfortunately, in our theme there is no setting to achieve this.
3. I just explained you above about a Youtube playlist. In there you can control the video to autoplay or not, but not to set up on mute. If you use for example Video Embed element edited with TagDiv Composer, then you can turn off Autoplay setting which means the video won’t run automatically with the page only if you press the button play.
4. The post need to be a video type, to have featured video: https://forum.tagdiv.com/featured-image-or-video/ ; Also, for example, if you use a Posts Loop or a Flex Block element, then you will have a setting for the video pop-up: https://prnt.sc/10cxaix
Hope that helps you!

Thank you!

Hello!

Unfortunately, in our theme there is no setting to achieve that.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

You can only modify the footer with TagDiv Composer if you go to a page where it is assigned and edit that page with TagDiv Composer, and then you will have access to the footer also. For example, edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit it.

Thank you!

Hi!

Let me explain once again!
You have 2 columns row and you need to add another 2 columns row underneath the first row.
Hope that helps you!

Thanks!