Hello!
Can you provide us a screenshot where is uploading different your email address, and where you set it up?
Thank you!
Hello!
Check if the image size is correct or not, then set it correctly.
If the article image size is correct and also you didn’t solved the issue, then you can upload again the images in full size and set it again.
Let me know about your results!
Thank you!
Hello!
Unfortunately, in our theme there is no wireframe feature. What you can do is to modify the margin of the other element for a short time to modify the one under that element and then change it again.
We are sorry for this inconvenience.
Thank you for your understanding!
Hello!
If you will use cloud/PRO template not a default one, then you can edit with TagDiv Composer and have the element with controls for the Youtube videos.
Notice that the YouTube videos should work as expected with the theme. Also, make sure that you have setup your video module according to our documentation from here: https://forum.tagdiv.com/video-playlist-2/
Hope that helps you!
Thank you!
Hello!
It seems you have default template, so you need to change the fonts by accessing Newspaper -> Theme panel -> Theme fonts. There you can find to change the font from posts, to upload a new font, etc.
@Balint If you use the mobile theme for your mobile version, then you will find the settings in Newspaper -> Theme panel -> Mobile Theme -> Theme fonts.
Or if you use a responsive version then you need to change also from mobile viewport with TagDiv Composer.
Thank you!
Hello!
I just reply for you in this topic: https://forum.tagdiv.com/topic/website-optimization-problem-with-newspaper-theme/#post-389216
Please don’t create another topic with the same issue.
Thank you for your understanding!
Hello!
I recommend you to use this plugin because it is a tested one and with these configurations you won’t face any errors: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks!
Hi,
It should work. Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hello !
I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and an url to your website ?
Thank you !
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you and find a great solution for you.
Thanks!
Hello!
If you use cloud template, then you can edit the page with TagDiv Composer plugin, click on that zone and change the color. Documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
If you use a default template, then please check if the setting in theme panel is saving or not.
Also, try to delete your cache(also from your browser) and try again.
Let us know about your results!
Thank you!
Hello!
If you use some elements for example default templates, then you need Standard Pack stylesheets. Otherwise, you can deactivate the plugin.
But, Legacy is necessary.
Thank you!
Hello!
Set your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from here, next time when you will upload an image, it will not be resizes to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Thank you!
Hello!
We have a lot of big grid and big grid flex styles, so you can use whatever style fits for what you need. The differences between them are some settings.
Unfortunately, you can not change the blocks style, but you can choose which one is the best for you.
For more information, please check also our documentation from here: https://forum.tagdiv.com/big-grid-flex-settings/
Thank you!
Hello!
Please try to verify if you set the template global. Also, try to delete your cache (also from your browser) and try again.
Let us know about your results!
Thank you!
Hello!
I think you manage with my colleagues via email.
Let’s continue the discussion there.
Thank you!
Hello!
The best options are Load more button and infinite load, without pagination.
Thank you!
Hello!
That’s weird because I tested and it is working for me. The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
If you set up the image in the desktop version, you need to set up also in the mobile version by clicking on mobile viewport.
Or if you use Mobile Theme, then you need to set up the logo from Newspaper -> Mobile Theme.
Thank you!
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hi!
You should be able to remove that when you edit the page with TagDiv Composer, click on that element and delete it.
For more information about TagDiv Composer, you can check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thanks!
Hi!
One solution could be to change the settings from theme panel like this for the tag color:https://prnt.sc/106u6ps
and for removing the author like this: https://prnt.sc/106u7mf
You can find only some settings to customize Mobile Theme if you access Newspaper -> Theme panel -> Mobile theme.
Hope that helps you!
Thanks!
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate better this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hello!
I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot with what exactly you want to remove?
Thank you!