Hello @chetty!

Please make sure the settings are saved after changes. Also, check for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

I can not access your website for any inspection. But, the issue how you presented could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Your website seems nice and working. Did you managed to solve the issue?

Thank you!

Hello!

Please continue the discussion via email directly in order to help you efficiently and please also specify your issue with details.

Thank you for your understanding!

Hello!

The issue about social counter has been discussed here: https://forum.tagdiv.com/topic/social-media-counter-does-not-work-for-instagram/
Please take a look and try to fix it.
There could be also a plugin conflict because it is something weird also on your bar with twice “Edit with TagDiv Composer” bars, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

For that, you can find some settings here: https://www.screencast.com/t/GFjRi9Iupa
Hope that helps you!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi!

You don’t can achieve that by additional CSS. One solution for this could be to resize the image before updating in your Media, so you will be sure that the shape is square.
Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no setting to disable this feature.

Thank you for your understanding!

Hello!

They are not like mobile theme “light weight”, but you have the opportunity to change the design however you want.
You need to access your homepage and you will find a section where you can assign your mobile page created: https://www.screencast.com/t/JP0xigDwtZ

Thank you!

Hello!

For manually applying the color yes, you need to do it for each hyperlink on every page.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/how-to-off-edit-option-on-home-page/

Thank you!

Hello!

Please explain me where exactly do you need to set the 3 featured posts, or provide me a screenshot in order to help you.

Thank you!

Hello!

For example if you use a cloud template or flex blocks, then you can resize them because you will have an option into the element’s settings.

Thank you!

Hello!

It seems you have installed Mobile theme plugin. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

Thank you!

Hello!

Please give me more information, also a screenshot where exactly is not saving in order to help you.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/how-to-add-link-to-image/

Thank you!

Hello!

You can take a look in our documentation from here: https://forum.tagdiv.com/newspaper-theme-documentation/
Here you can find a lot of tutorials, settings,etc.

Thank you!

Hi,

I checked now and it seems for the latest prebuilt Websites we didn’t upload in Cloud yet all the elements.

Thanks!

Hello!

You should can change the color how I explained you above. If not, then you can try to edit the post normally and manually apply the color on the text which has the hyperlink in it.

Thank you!

Hello!

Unfortunately, for a default template you can not resize the image.

Thank you for your understanding!

Hello!

I just answer for this issue in your topic here: https://forum.tagdiv.com/topic/custom-code-requirement/#post-388288
Please check!

Thank you!

Hello!

1. Add this CSS code and you can change the values with the one which is suitable for you and will apply for all captions on your website.

figcaption {
font-size: 11px !important;
font-style: italic !important;
font-weight: normal !important;
color: red !important;
text-align: center !important;
}

2.

.td-scroll-up{
background-color: red !important;
}
Hope that helps you!

Thank you!

Hello!

You should find the demo here: https://www.screencast.com/t/kKf32GhRxQZ
Maybe use the scroll bar from the bottom of the page to see the demo if you are using a small screen.

Thank you!