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Bettina
tagDiv Staff

Hello!

Please continue the discussion directly via email with my colleague and you will find both a better way to find a great solution for your issue.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please give me more information about where you want to change the images sizes, also which element you use.

Thank you!

Bettina
tagDiv Staff

Hello!

When you edit a page with TagDiv Composer, then the page edited simple like in your screenshot will remain like that(with code). You can use TagDiv Composer to edit the page like in our tutorial from here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Please edit the page with TagDiv Composer, click the row of the element, and set up also the row like stretch row(also the content), check this screenshot:https://www.screencast.com/t/ysfEBTDGGxek
It should be working.

Thank you!

Bettina
tagDiv Staff

Hello!

You can disable the comment count from theme panel like this: https://www.screencast.com/t/okqhbGG6BT
Also, if you want to change the style of your default template you can choose it from here: https://www.screencast.com/t/DiOR7v8qsncd
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, for Category Siblings the theme doesn’t have the option to choose what categories will be displayed.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello !

Please make sure that you have activated the proper thumbs for the mobile theme. The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.

This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you !

Bettina
tagDiv Staff

Hello!

That’s weird! My colleague didn’t connected to your website or cPanel yet, but we will inspect also this problem.
Keep in touch via email.

Thank you!

Bettina
tagDiv Staff

Hello!

For the default templates, there is no setting to achieve that.
You will need a CSS code to hide author’s name.

Thank you!

Bettina
tagDiv Staff

Hello!

Do not use both page builders on the same time.
For the moment, the only solution is to shift from WPBakery to Composer.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thank you!

Bettina
tagDiv Staff

Hello!

In that demo “Baby Pro” is used 2 menus in the header template that’s why it is duplicated to have the same item in left and same items in the right of the logo.
You can modify the header template to change the menus with TagDiv Composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

If you will transform that Videos item into a sub menus and not a mega menu, then the arrow will appear. Otherwise, you can not do the same like in desktop because you can not show posts in the mobile menu.
I hope I was more clear now.

Thank you!

Bettina
tagDiv Staff

Hello!

It seems you have installed Mobile theme plugin. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

If you are using a cache plugin, you need to use this option for view count: https://forum.tagdiv.com/ajax-view-count/
Also, check for a plugin conflict, delete your cache (also from your browser) and try again.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

The font size for the post title, you can change it like this when you edit the post with TagDiv Composer: https://www.screencast.com/t/YLzdQoN1B
Click on blockquote, and you will find in the settings -> Style tab: https://www.screencast.com/t/cPPHnXV4o
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Could you provide me a screenshot or your website to see exactly what you need to modify?

Thank you!

Bettina
tagDiv Staff

Hello!

An alternative could be a script written for you to achieve this, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, in our theme there is no setting to achieve this.

Thank you!

Bettina
tagDiv Staff

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

If you will edit the page with TagDiv Composer, select Website Manager and choose mobile menu, and then you can change the menu by adding or removing anything you want.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Try to change the color from here: https://www.screencast.com/t/lgwR3iefpX
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I just explained you above, https://prnt.sc/10049mc here you will set the background image first, and then access Newspaper -> Theme panel -> Ads -> Background click ad and here you can set the link for that background image: https://www.screencast.com/t/jbZCydG35Fcz

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad you have managed to solve the issue.
The settings you did seems to be ok because they are the settings from the element I hope which are tested.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello!

Edit that post with TagDiv Composer, click on your blockquote or the element that you want to change the color and from the element’s settings you should be able to set the color you want there.

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope that helps you!

Thank you!

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