Bettina Hello!
I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and an url to your website in order to help you?
Thank you!
Bettina Hello!
Weird! This should be working well. The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Also, try to update our theme and plugins.
Hope that helps you!
Thank you!
Bettina Hello!
Once a demo is loaded the entire demo-style.css file corresponding to that demo will be loaded. If you remove the loading of this file, the demo will no longer receive the specific style. If you do not need to load css, you can simply use the cloud library and import the demo homepage and not use a demo at all on your install.
If you still want to remove the loading of the demo file, you can not do it from the child theme. You have to modify the main theme file:
td-composer/legacy/common/wp_booster/td_wp_booster_functions.php [line 414]
Hope that helps you somehow!
Thank you!
Bettina Hello @Defense92!
I checked your website and it seems to work, check this: https://www.screencast.com/t/GfSzrljf6
Please try to delete your cache in order to solve your issue.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Could you provide us a website link to investigate more about your issue in order to help you?
Thank you!
Bettina Hello!
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.
If you don’t use Mobile theme, then you can create a header/footer for the mobile page, or convert the header/footer from desktop like this: https://www.screencast.com/t/dDe4WoCd ; then after convert you can modify them with TagDiv Composer.
Hope that helps you!
Thank you!
Bettina Hello!
The issue can be from a plugin conflict or unused files, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Bettina Hello!
I am not sure I fully understand what you are looking to edit. Could you please provide more details about your issue and screenshots ?
We have 2 “COVID 19” elements built in our theme which are updating automatically.
Thank you!
Bettina Hello!
Please check this topic where I was explaining in which files you can find this: https://forum.tagdiv.com/topic/ensure-text-remains-visible-during-webfont-load-2/
Hope that helps you!
Thank you!
Bettina Hello @Tinystepsbabyclub!
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.
Have a nice day!
Bettina Hello!
Please contact Envato and submit your request here: https://help.market.envato.com/hc/en-us/requests/new
They should explain you about this issue, because you downloaded from their website.
Thank you for your understanding!
Bettina Hello kuska!
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.
Have a nice day!
Bettina Hello!
The editor that you have is Gutenberg editor. If you want that interface, you need to install a plugin called “Classic editor” by WordPress.
Thank you!
Bettina Hello @cmnews23!
According to Envato license terms a theme can be used for a single end product (website), also there is no GPL license only Regular, GPL license are are not according to envato terms:
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
So, for our theme, there is no gpl license.
Thank you for your understanding!
Bettina Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello @IndianStartupNews!
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.
Have a nice day!
Bettina Hello!
This issue has been discussed here: https://forum.tagdiv.com/topic/unable-to-import-demo-template-from-cloud-tempaltes/
Please try and let me know the results!
Thank you!
Bettina Hello!
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.
Have a nice day!
Bettina Hello!
If you changed the header for desktop version, then you need to change also in the mobile viewport like in this screenshot: https://www.screencast.com/t/4k7Ezn1X.
What you change in mobile viewport, you will see that is displaying in mobile version too.
Hope that helps you!
Thank you!
Bettina Hello!
This can be possible only if there is a class on the body of the custom post types that identifies it as being that CPT.
So, the only way you can achieve this is with custom css and not from settings.
Thank you!
Bettina Hello!
I’ve just replied for this issue here: https://forum.tagdiv.com/topic/i-cant-change-default-theme-font-from-theme-panel/#post-384403.
Thank you!
Bettina Hello!
If you use a cloud/PRO template for your page, then please edit that page with TagDiv Composer plugin and check in the settings of element if there is set up the font correctly.
If this problem persist, please provide me more information about your issue and also a screenshot to understand better where this issue appears and help you efficiently.
Thank you!
Bettina Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Also, in our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Hope that helps you!
Thank you!
Bettina Hello!
When you minimize the screen, then your website is running into mobile version, which is normal because the sizes are different.
If you change the header in desktop version, then you need to modify the header from mobile viewport too. Check this screenshot: https://www.screencast.com/t/F4scfKPNO
Let me know about your results!
Thank you!
