Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Hello!

I checked your website and it seems working: https://www.screencast.com/t/rL0YWRJJlp9
If you open in mobile version, you can see a ” + ” and then you can access all your social sharing.

Thank you!

Hello!

Please modify the page with TagDiv Composer plugin and add a sidebar to your page.
Let me know about your results!

Thank you!

Hello @meihaoing!

If you edit a Cloud Template, then you can find settings from Yoast SEO plugin. But there is no reason for you to edit those settings in any way.
I recommend you to edit this Yoast SEO settings from the pages post directly, and not from the cloud templates.

Thank you!

Hello!

If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Thank you!

Hello!

You can add a lot of elements using TagDiv Composer, and you can search about them here: https://www.screencast.com/t/6bq591gGo
As you can see, you can find the List element right there.

Thank you!

Hello!

I checked your website and it seems you have no elements on this page. Could you please provide me more information about your issue, and also a screenshot with your preview page?

Thank you!

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have do not has options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Hello!

After your setting from Theme Panel, try to edit the logo with TagDiv Composer and check if these settings are like in this screenshot: https://www.screencast.com/t/Whmci8pu
Let me know about your results!

Thank you!

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello!

You can set your own custom font right here: https://www.screencast.com/t/xsviaNnISY.
Add the file with your font and set up a name of the font.

Thank you!

Hello!

I checked your website and it seems fine, also the images are there, take a look here: https://www.screencast.com/t/edAsBtmlxYU
Did you manage to solve the issue?

Thank you!

Merry Christmas to you too!

Hello!

Did you find the solution which I already said to you?

Hello!

After installing Yoast SEO plugin and you edit a post, in the bottom of the page you will find the Yoast’s settings and you can fill it right there.

Thank you!

Hello!

It seems you have installed Mobile theme plugin. If you created the single template with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

Thank you!

Hello!

Unfortunately, those pages are just for presentation purposes and they do not come when you install the demo.

Thank you!

Hello!

I installed the demo you said and its working well with the same functions on it.
Please check it out!

Thank you!

Hello!

As I said you need first to create or import a cloud template category, after that assign it.
Please follow my instructions from here: https://www.screencast.com/t/1YmYgWEYqj

Thank you!

Hello!

You can only modify the footer with TagDiv Composer if you go to a page where it is assigned and edit that page with TagDiv Composer, and then you will have access to the footer also.

Thank you!

Hello!

Please try when you edit the mobile version of your website with TagDiv Composer, set also the logo here: https://www.screencast.com/t/s3U54uV5
Let me know about your results!

Thank you!

Hello!

It seems you have style 7 template to modify in that list.
Please check and see the results.

Thank you!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you!

Hello!

You need to create a different category cloud template for each category and assign it for those categories from here: https://www.screencast.com/t/1NIDzptxe
Hope that helps you!

Thank you!