Hello!

You can edit the demo before activating the theme, but until you activate you will not be able to update the theme or to manually import cloud templates.

Thank you!

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Hello!

Please send me a screenshot with the setting you did and save in order to help you.

Thank you!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you!

Hello!

I tested the “Big Grid Flex 9” element setting and it seems to be working.
Please be sure you save it after unchecking the setting.
It’s not effecting the ‘ left to right’ scroll on a mobile device.

Thank you!

Hello!

In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

Thank you!

Hello!

For this you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

You can introduce the links in the “List” element like in this screenshot: https://www.screencast.com/t/eTvCRInF

Thank you!

Hi @meihaoing!

The reason for this is that Viber and Line are made only to appear on mobile because they are mobile applications only. On desktop they would not work to share, just on mobile.

Thank you!

Hello!

We recommend the plugin that you are already using, you can set the ads according to our documentation from here: https://forum.tagdiv.com/custom-ad-spots/

Thank you!

Hi!

In order to have those pages, the only solution is to create them on your website.
Also the elements presented on those pages can be added with TagDiv Composer.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

There can be a conflict between WpBakery Page Builder and TagDiv Composer. Unfortunately, there is no solution for the conflict between WpBakery Page Builder and TagDiv Composer for the moment. You can only have one of them active, but not both in the same time.

Thank you!

• This reply was modified 5 years by Bettina.

Hello!

You can set up a sidebar like this: https://www.screencast.com/t/uHrEgrLn4aXt
Change the search position and also apply a sidebar from the list below in the screenshot.

Thank you!

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you!

Hello!

Please follow our guide from here: https://forum.tagdiv.com/ads-adsense-overview/.
In our guide you can find the exactly step by step ads configurations in header, slidebar, etc.
Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no setting to obtain what you need at the moment. If the autoscroll is on, then it will works, but the URL will stay the same.

Thank you!

Hello!

Your website is looking fine now. This can happen from a plugin conflict or sometimes from a network connection.

Thank you!

Hello!

When you edit simply (not with TagDiv Composer) a page, you can set up this setting: https://www.screencast.com/t/QUEYtO2p5XQ (default template).
After this setting on that page, the Latest Articles will disappear, but you can add a Post Loop with TagDiv Composer and modify how you want.
Hope that helps you!

Thank you!

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Hello!

When you install Mobile Theme plugin, your pages will be overwritten by the plugin, that’s why you can not modify it with TagDiv Composer.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

Thank you!

Hello!

If you add a Post Loop element with TagDiv Composer, then you can set up this setting: https://www.screencast.com/t/0RPjMPhrN.
Hope that helps you!

Thank you!

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Hello!

I checked your website and it seems you have set a default template. The TagDiv Composer plugin is not working on default template, only on a cloud template.
You can add(Cloud Templates-> add) and set a cloud template from here: https://www.screencast.com/t/mH66WFjDf

Thank you!