Hello,

Please check adblock as I keep it active on Firefox as well. Could be worth a shot.
Please also note this is not an official implementation for the page level ads. They were never tested so we cannot assure their full compatibility with the theme. If this method fails, you will have to use an external ad plugin.

Thank you!

Hi,

That is happening because of the inline styling of the review style. It ads inline styling such as this
– https://www.screencast.com/t/NXi6q2w3
Inline style attributes are not allowed in AMP pages. I will add this on our list and it will be fixed as soon as possible. Sorry for this inconvenience.

Thanks

Hi,

That is happening because of the inline styling of the review style. It ads inline styling such as this
– https://www.screencast.com/t/NXi6q2w3
Inline style attributes are not allowed in AMP pages. I will add this on our list and it will be fixed as soon as possible. Sorry for this inconvenience.

Thanks

Hello,

This could be a browser cache issue if only one browser sees the issue. Please clear your firefox browser cache.
Also please try to test without any plugins. Disable all plugins except the page builder, clear cache and reset cdn files.

Thank you!

Hello,

Please disable and delete your current version of the composer and install it again from the new theme package.

Thank you!

Hello,

Maybe this guide will help: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thank you!

Hello,

Sorry but unfortunately if the back-up was not able to save your content, then there is nothing more to be done except re-create the lost content. The theme has no influence over the content. WordPress keeps it in the DB, not the theme. As for the blank screen, please disable all plugins and clear all caching and then test again. We cannot recreate this issue on our end. It could be a plugin conflict or a ssl problem or a server configuration issue. Please check to see if the home url and site url have been changed to https after the ssl implementation.

Thank you!

Hello,

Maybe you can give it a shot using this guide. This refers to adding a enw social icon among the theme social icons: https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/

Thank you!

Hello,

Sorry for the inconvenience. We will fix the review inline css ASAP and release a new theme update with the fixes.

Sorry for the inconvenience.

Hello,

You can try to add a negative margin on the meta container: https://www.screencast.com/t/2nGe7qYc

You can try a big grid in this regard as well though: https://demo.tagdiv.com/newspaper/full-big-grid-5/

Thanks.

Hello,

Sorry but the theme does not have such a feature. AMP was not created in this regard. Please read this guide to learn how AMP works: https://www.searchenginejournal.com/difference-accelerated-mobile-pages-amp-mobile-friendly-pages/172967/

Thank you!

Hello,

Visual composer was never tested on posts so please do not use page builder elements on posts. Please read this guide: https://forum.tagdiv.com/how-to-use-visual-composer/
If you use visual composer elements on posts, you will not be able to use the tagdiv composer.

Thank you!

Hello,

You are in the text editor. If you want to use visual composer you have to press the back-end editor button. Also please do not use both page builders at the same time. We recommend using the tagdiv composer as it is our own in house built composer.

Thank you!

Hello,

Please check the ssl implementation and make sure the home url and the site url are both in https if you have ssl active.
Also please disable all other plugins except the tagdiv composer and clear all caching.
Also make sure you memory allocation is done properly: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

The 2 screenshots show totally different elements. One is a mega menu and the other is the ajax filter for a block. Which one do you want to stretch? The ajax filter is not a menu in the classic way. AN ajax filter is added through the block settings. You can choose a different block template that will show the ajax filter in different ways for each block in particular: https://www.screencast.com/t/sXTpeRjjd6

Thank you!

Hello,

There is already an automatic updater you can use with our theme called ‘envato market’
We do not have any such plan at the moment though. If this request becomes more popular we will consider implementing such a theme updater into our theme.

Thank you!

Hello,
if you are talking about the leverage browser cache section, please check the syntax used in the guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

ExpiresByType application/x-shockwave-flash "access plus 604800 seconds"

Thanks.

Hello,

the header style is very important in this regard. Please use header style 10. The header background can be set from the theme panel-=> colors section

Thank you!

Hello,

This usually happens because of ssl implementation not done properly. Please change the site url and home url to https if you have ssl enabled.
Also please make sure you do not use any untested plugins. Disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

There is no documentation for the elements as there is no documentation on the old elements as well. It is a front-end builder, meaning you can see exactly what an element does if you simply apply it to your page. In order to understand how the composer works, please check this guide that will provide some insight:

Thank you!

Hello,

We have not encountered this issue before. We cannot recreate it on our end.
Please try to disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

I have already mentioned in multiple topic the list of tested and recommended plugins to use with our theme. Here is an example: https://forum.tagdiv.com/topic/membership-features-and-plugins/
You can also find this list in the theme panel under the plugins section of the theme.

Thank you!

Hello,

You do not need bootstrap to make the header full width. Simply make the main menu full width by selecting the force full width header from here: https://www.screencast.com/t/bRrjON7wZYJ
This way you can come close to the design you are after

Thank you!

Hello,

Indeed there seems to be an issue with the social counter in the current version of the theme. You can try to use the old version of the social counter for the moment until the next update. You can download it here: http://cdn.tagdiv.com/wp-content/uploads/2018/02/td-social-counter.zip

Thank you and sorry for the inconvenience!

Hello,

Sorry but there is no simple way to alter the block height. If you want to change the thumbnail used on the block you will have to use the theme api: https://forum.tagdiv.com/td_api_thumbupdate/

Thank you!