Hello,
Please provide an example of how you are changing the tag prefix.
Thanks.

Hello,
Sorry but we do not have any official method to minify css and js.
For minifying css, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

Thank you!

Please check your system status screen and see if speedbooster has not been disabled . Unfortunatly it cannot move every js and css for plugins. by default it has a compatibility functuion that can be removed but we cannot guarantee it will move all of the js and css to the footer.
Please check this topic: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks.

Hello,

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with.

Please let us know if you still encounter issues after checking these causes.

Thanks

The same answer applies to you too. You simply do not have enough posts to fill it. You have filtered posts in such a way that only 1 post is returned. What is the rest of the grid supposed to be populated with? It needs posts to show.

Thank you!

If you have been the victim of an attack, update your theme immediately to the latest version and use one of these guides:
http://securepress.org/tutorial-how-to-remove-malware.php
https://wordpress.org/support/topic/malware-removal
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

Here is a link for best WordPress security practices:

https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/

Thank you!

Yes, the content seems to be changed to Georgia for the content but for lists it is open sans. Please check this section of the fonts settings: https://www.screencast.com/t/3dJdFtbH65q

Thank you!

Hello,

Maybe these guides will help: http://www.wpbeginner.com/plugins/how-to-add-or-remove-capabilities-to-user-roles-in-wordpress/
If you want the coding method: https://wpmayor.com/roles-capabilities-wordpress/
The codex should help also: https://codex.wordpress.org/Roles_and_Capabilities
Unfortunately I cannot provide any solution in this regard as this is a WP customization not a theme request.

Thank you!

This is the default implementation of the theme. Please check this article: https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/ Check the smaller image with a girl on her phone: https://www.screencast.com/t/EihrWT7Q9c
It is an image aligned left but on smaller screens it becomes centered: https://www.screencast.com/t/TsCKc4fJXv
Please remove your custom css and leave the theme on default.

Thank you!

OK, please contact us via email at contact@tagdiv.com as you now have a coming soon layer on. Please provide login information so we can connect to your site and investigate.

Thank you!

Hi,

The loading animation was developed trough js so it will be hard for your to change it or replace it, you can find it here: https://www.screencast.com/t/tNP4uP874L70

Thank you!

Hello,
he excerpt limit is set for particular modules, not particular pages. For example You use module 2 in the search results (the module used on the search can be changed here: https://www.screencast.com/t/jw3SgZc0bR) You can then set the excerpt length for module 2 in the excerpts section of the theme panel: https://www.screencast.com/t/4Qi2r4DiC
This will not only affect the search results, but everywhere else you use module 2 like categories or blocks that also use module 2.

Thank you!

Ok, please provide a link to your site so I can inspect it.
Most likely it must be translated in the revolution slider plugin. If it;s a plugin slider, the theme cannot translate plugin elements.

Thank you!

Hello,

Please check the theme color settings: https://www.screencast.com/t/coG6mJppwTj

Thank you!

Hello,

Please check the jetpack settings as there may be some setting to only enable them for desktop. I can’t say for sure though as jetpack has lots of options. Please also provide a link to your site so we can inspect it.

Thanks.

OK, please provide a link to your site so I can give it a shot.

Hello,

It seems you are not using the correct implementation for custom ads. Please use this method: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

hello,

Sorry but our theme does not have such implementation. You will have to use an ad management plugin that can provide this functionality. Unfortunately I cannot recommend any as we have not tested such plugin.

Thanks

Hello,

Sorry but the mobile theme files will not work from the child theme. You will have to make your customization in the main theme files.

Thank you!

Hello,

Please try to do the same with plugins but leave the theme on this time. I think it;s connected with a plugin conflict between the theme and a certain plugin. Please leave the theme active and rename the plugins folder instead via cpanel or ftp and try it out.
Let us know how it goes.

Thank you!

Hello,
The ID is the one in front of the vertical line. Check with google page speed and see which one needs to be moved. Select the ones mentioned by google.

wp-color-picker seems to be the only one detected by google page speed insight

Make sure you also make the other implementation presented in the page speed guide:
https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

Your thumbs seem ok but you only have 3 posts to show in the top grid which requires 4. Please create another post to fill the grid.

Thank you!

You probably did not configure the slider properly. Please try this method again properly and follow each and every step in this guide: https://forum.tagdiv.com/import-revolution-sliders-on-demos/

There is no such thing as a slider in the header. A slider cannot be added to the header in our theme .
The logo you see in the politics demo is a simple text logo. It can be added in the theme panel: https://www.screencast.com/t/mKjT3zmbJem
As for the footer text please check the footer section of the theme panlel.

PLEASE READ THE DOCUMENTATION FIRST

Thank you!

Hello,

For forums, please use the bbpress plugin (free): https://bbpress.org/

Thank you!