Hi,

First find out what the category ID is of your category. Say for instance that it is 26

Now, inside of Newspaper\mobile\front-page.php you will find code around line 67:

$wp_query_args = array(
'ignore_sticky_posts' => 1,
'post_status' => 'publish',
'posts_per_page' => $posts_per_page,
'paged' => $paged,
);
Make sure to add:

'category__not_in' => array( 26 ),
to the end of the array so that it looks like this:

$wp_query_args = array(
'ignore_sticky_posts' => 1,
'post_status' => 'publish',
'posts_per_page' => $posts_per_page,
'paged' => $paged,
'category__not_in' => array( 26 ),
);
Thanks

Hello,

Please first of all test without any plugins active. Disable all of theme and clear all caching.
Then make sure you increase the memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, please check your file permissions and ask your host about any blocked content. Check the htaccess for blocked content as well.

I hope this helps.
Thanks.

Hello,

Your mobile version seems to work fine, but you have no content to show. Please test again as I can find no problems with it
Please check again.

Thanks.

Hello,
The featured image is shown on posts depending on the post template you select. Please check this guide:
https://forum.tagdiv.com/featured-image-or-video/
and
https://forum.tagdiv.com/post-templates-2/

Thanks.

Hello,

1. Please also test the ads on a wp default theme or simply paste the code inside the post content to try it out.
2. Unfortunately the mega menu option will grab All of the children of the main category. There is a code solution though if you are comfortable editing the theme files. Please read this topic: https://forum.tagdiv.com/topic/megamenu-exclude-2nd-level-subcategories/

Thank you!

Hello,
For this post template you cna use this custom css code:

.td-full-screen-header-image-wrap{
margin-top: -80px;
}

Add the code in the theme panel-> custom css box.

Thanks.

Hello,

Thank you for pointing this out. I ran a few tests and the problem seems to be present on our end as well. We will look into it as I have passed this information to the dev. team and when a solution is found, we will come back with a response in this topic. We will fix it in the next update as well.

Thank you for your understanding and sorry for the inconvenience.

Hello,

If you want to change the posts shown on the homepage, you will have to learn how to use the page builder to add, remove content and to change it based on your preference. Please use this guide: https://forum.tagdiv.com/how-to-use-visual-composer/
For the block settings please use this guide: https://forum.tagdiv.com/newsmag-block-settings-tutorial/

Thank you!

Hello,
We have not tested this kind of ad so you will have to test it out.
Thanks.

Hello,

Our theme provides a ‘highest rated’ sort order for blocks. You can use any block you like and limit it to 5 posts. Then sort your posts with the highest rated sort order.
https://forum.tagdiv.com/block-settings-tutorial/

Thanks.

Hello,

If you need to use a big logo, we recommend using one of the 3 full logo header styles: https://forum.tagdiv.com/header-styles/
These are header styles 9, 10 and 11

Thank you!

Hello,

1) You will have to edit your page using the tagdiv composer and remove the element. You will have to learn how to use the page builder to add or remove elements from pages: https://forum.tagdiv.com/tagdiv-composer-tutorial/

2) The articles shown ion block can be changed from the block settings. Again, in the page builder. This guide should help with the settings: https://forum.tagdiv.com/block-settings-tutorial/

3) Sorry but yopu cannot split a block into 4 separate categories. A block is treated as a whole element. THe filtering can be changed for it, but not for each section separately.

4) When using a language that does not use spacing for it’s characters you will need to change the excerpts of the theme based on letters not words: https://forum.tagdiv.com/excerpts-introduction/

5) that is not a section but a block. You have to edit your page and delete the block. Use the guide above to properly make use of the page builder.

6) The theme panel and the tagdiv page builder are 2 different things. They are not the same thing and do not provide the same options. The page builder is used for creating pages and the theme panel is used for everything else.

Thank you!

Hello,

Yes the color can be changed from the theme panel: https://www.screencast.com/t/Xp0JDodRoyoK

Thank you!

Hi,
I see the issue now.
It is most likely a plugin causing this to happen. Please disable all plugins and test again. Clear cache after you disable them though. and disable the cache plugin last.
Let us know if you still have trouble without plugins.
Thanks.

Hello,
The theme has no option to translate the date and time of WP. Please check this link for a possible solution: https://wordpress.stackexchange.com/questions/231469/modify-date-format-to-german
or
https://wpml.org/forums/topic/need-to-display-post-date-in-current-language/

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,
Please provide a link to your site so I can inspect it
Thanks.

Hello,
Please make sure you do not use both page builders at the same time. If you used visual composer on posts and activated the tagdiv composer (it activates automatically in version 8.1) then there can be such layout issues as having 2 page builders conflicts with one another.
Thanks.

Hi,

If the mobile layout is different and will not allow a top menu. Only a main menu and footer menu. What you want is to enable the top menu on mobile devices. Please provide a link to your site and I will provide a css code to re-activate the top menu on mobiles.

Thanks.

Please make sure you edit the correct file. Here is a list of what module is used for which block: https://forum.tagdiv.com/theme-blocks-modules/
Block 7 uses module 6, not module 7

Thanks.

Hi,

The thumbs on your page seem fine. They are clear and crisp: https://www.screencast.com/t/op3Cfs7GmT
You cannot have blocks show the exact image size as the one you upload. Each block uses it’s own thumbnail size: https://forum.tagdiv.com/theme-thumbs/

As for the logo the sticky menu logo will grab the main logo and shrink it to fit the main menu bar https://www.screencast.com/t/vDbKNIcBOu8p
You can choose to grab the mobile logo for the scrolling menu: https://www.screencast.com/t/p22UglQr

Thanks.

Hello,

Most likely you use a background color or image. If so then the site is in boxed mode and you cannot have full width elements. Please remove the background image and press the clear button for the background color.

Thanks.

Hi,

If settings in the theme panel cannot change, please check your firewall and disable it temporarily.
Also make sure you use this guide to increase the memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
Also please contact your host and ask for any blocked files on your install and check file permissions

Thanks.

Hello,

Unfortunately the pagination will not bring up the content on page 1 on each page. There is no simple way of doing this. The pagination provides the rest of the posts that cannot display in the first load in the block or page you are currently viewing. It is not a special template created for it such as the smart lists on posts. The easiest way around this is not to use the default wordpress pagination and simply use a paginated block instead which grabs the content inside the same window like so: https://www.screencast.com/t/TdKcIMLNgc3
https://demo.tagdiv.com/newspaper/
This guide should help with the block settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

The modules used on that block do not have excerpts as there is no room for any excerpts on that block. Where do you want to add them? the small thumbs can barely show the post title. The big thumb takes up a big space of the block and does not leave any extra space for excerpts. https://www.screencast.com/t/MgS67rze0
So where should they show up?

Thanks