Hello,

That is a simple comment that has not been changed from NP 7.
It should not affect the proper functionality of the child theme.

Thank you!

Already replied in the other topic.

They will still have support for when we implement restrictions for the expired periods 🙂

Users that do not extend their support period will only benefit from theme updates but they will no longer receive theme support, meaning answers from us. We have not implemented this yet, but it is planned for the future.

Thanks.

Hello,

Please follow this topic:
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hi,

The system status parameters should be set according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
But it should not affect the post count. The post count is usually affected by caching. Please check with your host and disable any hosting side cache.

Thanks.

Hello,

Also use the div’s provided for a custom ad: https://forum.tagdiv.com/search/other+ads/

Thank you!

Hello,

Please use this guide to properly set up the facebook counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Hello,

Sorry but the author bio does not accept paragraphs as it is meant to be a short description not a full on post with separate paragraphs.
As for the author image, you can use this plugin: https://wordpress.org/plugins/wp-user-avatar/

Thank you!

Hello,

Please read this guide for page speed optimization: https://forum.tagdiv.com/how-to-make-the-site-faster/
As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

Please read this guide: https://forum.tagdiv.com/topic/want-social-login-short-code-on-login-page/

Thanks.

Hello,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please add this code in the theme panel-> custom css box:
@media(max-width:767px){
.category .entry-title{
display:none;
}
}

Thank you!

Hi,

No, you do not need to install anything extra but if you use untested plugins, they sometimes remove the theme mega menu option as well as other options. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Then check again.

Thanks.

Hi,

If you want to install the tagdiv composer simply deactivate and delete the current plugin you have installed and press the install button here: https://www.screencast.com/t/hr4rOt73

Thank you!

Hi,

The Revolution slider plugin as well as the Visual composer editor plugin are provided pre-activated in the theme package, and you do not have to activate either of these. You already have full access to the plugin features and you can use it without activation. Updates for the plugins bundled within the theme package will be included in the theme updates.
Please ignore any at all activation messages from Revolution slider and Visual composer.It’s just a missing condition from the plugin authors for these versions and we cannot make any changes to the plugins as it will break the license agreement we have with the plugin authors.

Thanks

Hello,

Please check this post: https://forum.tagdiv.com/topic/featured-category-missing/

Thanks

Already replied via email where we requested admin credentials so we can login and investigate.
Thanks.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thanks

Hello,

Sorry but the menu on mobile cannot be changed to a desktop version in our theme. You can only request the desktop version from your mobile browser but you cannot make the theme show the desktop menu by default.

Thanks.

Hi,

You host can also provide a hosting side cache as this tends to be the case more and more. Please contact your host and have them disable any hosting side cache.
Also for wp super cache please only use these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

This is because of the new page builder plugin which installs automatically. You should not keep both the visual composer and tagdiv composer active at the same time. Please update your theme and pick the builder you want to use and disable the other. If you want to move from visual composer to the tagdiv composer, please use this guide:
https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Herre is a quick presentation of the new builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello,
This is a strange issue. It seems your settings are being reset. The theme will not reset so it could be an external influence. This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The related articles section can be removed from here: https://www.screencast.com/t/BI0rdmEI
As for the pagination, there is no setting to move it around. It can nonly be done by altering the theme code: https://www.screencast.com/t/zzc694Rhp

Thank you!

Hello,
Please add this code in the theme panel-> custom css box:
@media(min-width:767px){
.td-header-sp-logo{
float:right!important;
}
}

Thanks.

Hello,

Please disable the photon feature of jetpack and then use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks.