Hello,
You will have to provide more details to exactly what video player you are referring to. Pleas provide an example so we can provide the proper answer.
Thanks

Hello,

Sorry but our theme does not features such a menu. It will have to be made custom. Unfortunately we do not have a customization department so we cannot offer such services.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The test with title is affected by the general body font: https://www.screencast.com/t/7h1lj7S3v

Thank you!

Hello,

Please provide a link to your site so we can inspect the site.

Thank you!

Please use these guides to properly implement ssl:

http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/

Thanks.

No, there will be no other consequences besides the ones you mention as far as we know.
But we have not tested the block filters as this functionality has always been missing from our theme and we have developed the post filters much over time and since we have not tested the filters, it is hard for me to make a prediction to what till break or not. Test it out and try the post sort orders: https://www.screencast.com/t/v9gYQPr7lQO
I can provide no more information on this as it is simply not tested. We have provided a solution to your problem but in order for us to discover ALL of the implications it will mean rigorous testing and we cannot offer such services at the moment. We do not have a customization department.

Thank you for your understanding.

Hello,

The erotic magazine demo has a few css changes including the removal of the top padding.
You can add it in by using this code in your theme panel -> custom css box:

.td-erotic .td-main-page-wrap{
padding-top:24px;
}

Change the value in the code to your liking.
I’m not sure how the grids are not formatted properly. They seem fine to me.

Thanks.

Hello,

Please make sure your theme is up to date and your visual composer as well. Please download the latest version from your envato account and install the latest version of the visual composer plugin found in the main theme package.
Current versions:
Theme: 8.1
Visual composer: 5.2.1

If the options are still not there, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Try checking the plugins as well.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
The only files that will work from the child theme are presented here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Unfortunately the file you mention is not editable through the child theme.
Thank you!

Hello,

Yes, the theme update will not influence your theme settings if done properly. Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,
Please read these guides regarding the redirects issue:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/
https://premium.wpmudev.org/blog/fixing-redirects-error-wordpress/?ptma=b&utm_expid=3606929-109.P6e7JvhjTrWFxwrJZjRkog.1&utm_referrer=https%3A%2F%2Fwww.google.ro%2F

Thanks!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Let us know if you still have this problem without plugins.

Thanks.

Hi,

If this is a new ad, then it is not tested with our theme yet.
It depends on the adsense ad you are using. Some ads like the page level ads, require an extra implementation in the head section of the website. Try to place the ad simply inside the post content on a dummy post and see if it shows up.

Thanks.

It is found in the main theme package under plugins: https://www.screencast.com/t/tu5uekmqp2hp – https://www.screencast.com/t/5CaQu9k4G9z

Thanks.

Hello,
We do not recommend w3 total cache as it is not a tested and recommended plugin to use with our theme.
Pleas only use wp super cache and theses settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
And for cloudflare: https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

It will have to do. Please provide the screenshot and more explicit details to exactly where you want the image.

Thanks.

Hi,
That means you are tryong to edit a page that was not originally created with the tagdiv composer. A page cannot be edited properly if it was built with visual composer or any other composer beforehand. Pages have to be re-created when switching page builders. Please test the tagdiv composer on a new page. Create a new blank page and see if the composer works on that one.
Please re-create your pages that were built with other page builders.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Here is the documentation in question: https://forum.tagdiv.com/td_api_blockadd/
The api plugin will not have this parametere if you used it as it was built before the tagdiv composer was implemented. Please try the method specified in the documentation provided.

Thanks.

Hello,

Indeed if you edit the theme code, when updating, the files will be rewritten. Unfortunately there is no update proof way of altering the theme files, sorry.

Thanks.

Hello,

Please check the plugins section and make sure you do not have both visual composer and the tagdiv composer active at the same time. This usually creates layout issues such as you mention with the images. Make sure you clear cache afterwards

Thank you!

Hello,

The latest version of newsmag is compatible with all versions of PHP (5.6 and up) including 7.1

Thank you!
Bogdan B

Hello,

The size of the images was not changed in the current version. Please provide an example of what image you are referring to and how it was implemented.

Thanks.