Hi,
Yes it should work properly.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please also check your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

Unfortunately the theme does not have any options to limit the use of analytics or add any functionality. It simply renders the analytics code and provides the results. The results come from google, not the theme. Please contact google if your analytics tracking is off as it cannot be controlled from the theme side.

Thanks.

The latest version of VC which is tested and recommended is 5.1.1 but it has not been tested in newspaper 7. You can however update the theme to the latest version and update VC along with it, disable tagdiv composer and change the php version.
Thanks.

Hello,

Sorry but you will need a user management plugin in order to achieve this. The theme does not feature such options.
Unfortunately we have not tested any such plugins so I cannot provide a recommendation.

Thanks.

Hello,

The newspaper menu item is needed in order to have access to the theme settings.

If you want to disable it though you will have to remove it from the php code: https://www.screencast.com/t/xxgHUbBq

Thank you!

You can create the pages in a sub-domain with no pressure involved. Then simply move the pages over to the live site once you are done. This way you will not lose any data and can work stress free on your tagdiv composer skills and implementation.

Thanks.

Hello,

AMP is already supported if you install the official AMP plugin made by automattic.

Thanks.

Hi,
Please add this code in your theme panel-> custom css box:

@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
}
.td-header-sp-top-menu {
display: block !important;
}
}

Thanks.

Hello,

You would generally use embeds and iframes for this. There are tools/plugins that can help you with this process but we have not tested any so I cannot provide a recommendation. Maybe one of our users can shed some light on the method they use for implementing the mentioned elements.

Thanks.

Hi,

Sorry but the footer style you selected does not feature the social icons widget. The widget is also not available as a stand alone widget unfortunately. It will have to be made custom using html if you have the proper coding skills.
Or you can use a social icons plugin for a shortcode implementation into a text box if you are not comfortable around html

Thanks.

Hi,

Please disable all plugins except the page builder, clear cache and reset cdn files.
Then check memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
Also you can ask the server for any blocked content from our server. Sometimes demos cannot install because of host firewalls blocking them.

Thanks

Hi,

Yes, it is possible with the offset feature: https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.

Hello,
The main reasons for a high cpu usage has always been Visual composer. That is why in our current theme version we launched our own page builder/front-end editor which is much lighter on the cpu. Lots of complex elements in visual composer quickly increase the cpu usage. Try to update your theme to the latest version but keep in mind you will have to re-create your pages using the new page builder as keeping both plugins active at the same time will not work properly, neither will editing a page with the new page builder which was previously created with visual composer.

Also you after you update you can increse the php version to 7.1 and check the proper memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

I hope this helps.
Thanks.

Hello,

This happens because your image is mostly square and it needs to be wide in order to position properly: http://www.backpackenopwieltjes.nl/wp-content/uploads/2017/06/DSC_0429.jpg
Try a size of 1920×815 px

Thanks.

Hi,

Sorry but iframes in our theme get a css of width 100% in order for them to be responsive. Some get past the embed code as they have a stronger css in place.
The easiest solution would be to wrap the iframe inside a div element and set the size manualy but mind the responsiveness as the width:100% was a responsiveness measure taken as lots of iframes come with fixed widths and break responsiveness.
Then you can use css to style the iframe container using the class added to the div.
Or as an alternative, to have better control over your embeds, you cna use a plugin.

If you want to remove the theme resize feature, you can remove it from here: https://www.screencast.com/t/17DVlDXevs

Thanks.

Hello,

The main woocommerce plugin is tested and recoomended to be used with our theme but not any other woo plugins like woocommerce services. This does not mean it will not work, it simply means we did not test it. Try to change the settings a bit as most of the times it is a particular setting that causes crashes, not the entire plugin as a whole.

Thanks.

Hello,

In the current version we have introduced our own page builder which will not work along side visual composer. Please do not use both page builders at the same time. Please choose one or the other. If you choose the tagdiv composer (recommended choice) you will have to re-create your pages in the tagdiv composer. that means creating a new page and adding new elements to it, not editing your old pages.
You can use this guide to learn how to use the page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/
If you want to use visual composer, keep in mind we do not plan to add any new elements to it. Any future updates and development will be based on the tagdiv composer. Visual composer will still get updates but it will not receive any new element.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but the theme has no such options available. You will have to use an external tool for such tracking.
Sorry but I cannot make any recommendations.

Thanks.

This guide should help with the install: https://forum.tagdiv.com/install-via-ftp/

Thanks.

Hi,

Sorry but our theme does not provide ad tracking. As Chris mentions, you will need an ad management tool.

Thanks.

Hi,
Please check the screen options at the top of the screen and enable the option there.
Thanks

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) as well as ftp access so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi,

Sorry but since the plugin is not tested, I cannot provide any implementation method other than the plugin author’s suggestion.

Thanks.

Hello,

Please use this guide to install your theme properly. You seem to be using a child theme. Please disable the child theme and use the main theme.
https://forum.tagdiv.com/install-via-wordpress/

Thanks.