Hello,

What Chris is trying to say is that you will have to delete the old theme and install the new version as if you would switch to a different theme because this is very close to changing themes. you are very very far behind with your theme version. You will have to recreate your pages and sidebars anyway as we have moved over to a new page builder in the current version: https://forum.tagdiv.com/tagdiv-composer-tutorial/
You will see it is very easy to create your page from scratch so you will not need the old layout anymore, so no need to convert the shortcodes using the script. You can simply create new elements in a heartbeat.

Thank you!

Hi,

Did you maybe check to see if the temperature on openweathermap matches with the one on your site? Maybe there is a conflict there somewhere. If I test the weather in my city for instance I get 22 degrees Celsius. Accuweather shows 20 degrees so there is not much of a difference there. In this case the forcast is 2 degrees higher. We will look into finding a different api to use on our widget if this gets extremely inaccurate but you should also check your location as it could detect some other part of the world. Try the gps button for a more accurate response as entering the city name (google chrome does not allow the gps button to work properly. Try it out on firefox and see if the temperatures change from your previously added location)

Thanks.

Hello,
The new theme plugins install automatically when the theme is activated. It is an intentional feature, not a malfunction.
The general plan is to have people use our own page builder instead of visual composer as we will no longer develop anything for visual composer. We have our own much lighter page builder now and all of the new features we add in future version of the theme will be available exclusively for the tagDiv composer. Visual composer will not receive anymore features.

Thank you!

Hi,
If you want to move the comments you will have to edit the post templates as they are hard-coded in the theme files. You will have to edit ech post style files for every post template you use. Each post template has 2 files corresponding to it.
You will have to move the comments from one file and move them over to the other below the sharing like so:
This is an example for the default post style:
1) Cut the comments code https://www.screencast.com/t/tHoSfqGzYQ
2) Paste the code like so: https://www.screencast.com/t/ny83HhzaYX

You will have to do this for multiple post styles depending on how many you use on your site.

Thank you!

Hi,
This usually happens as Chris says wen editing a page created with visual composer with the new page builder. It is not recommended using both builders on the same page. Only use one or the other. If a page was created with one or the other, it has to be re-created with the second page builder in order to use it properly. The content is not compatible with both at the same time. Please use this guide to transition from visual composer to the new page builder: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thank you!

Hello,
The news ticker title can be translated from the translations section of the theme panel
Thank you!

Hello,

Sorry but we have not tested the Sabai Directory plugin and we have no idea of it’s functionality. We do not own a copy of this plugin and since it’s not free I cannot run a quick test to say for sure if it’s compatible or not. Try it with the plugin enabled or disabled and see if the issue goes away.

Thanks.

Hello,

If the icon keeps spinning and does not save the settings, that is not normal at all. Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate the social counter.
I though we already resolved the counter issue from this topic: https://forum.tagdiv.com/topic/social-counter-40/

Thanks.

Hello, Andrea,

You can create your own store page in the tagdiv composer and create the sidebar using a split row. Please check this guide on how to use the new builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello,
We use seo by yoast on all installs but we never saw that error. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,
If you use a single image element of visual composer, did you by any change edit your page with the tagdiv composer afterwards? This is not recommnended as the shortcodes get changed. Please only use one builder not both on the same page. If a page has been created with visual composer, then you will have to re-create it in the new builder if you want to use it.
If this is not the issue, try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

I replied via email
Thanks.

Hello,

The new big grid full blocks do not have font options yet. We plan to add them in the future but until such time you can use a bit of css to change the font sizes.

.td_block_big_grid_fl_4 .td-module-title a, .td_block_big_grid_fl_8 .td-module-title a{
font-size:25px;
}
The images however cannot be adjusted as the thumbnails and css are created for this specific dimension. The blocks in our grid are not editable in width and height. They are predefined in size. Different blocks have different sizes and aspect ratios.

Thank you!

Hello,

Our modules and blocks are compatible with custom post types and you can show a cpt directly in the block by using the post type setting like mentioned here: https://forum.tagdiv.com/block-settings-guide/
https://www.screencast.com/t/6ZhE2jmbaYTf

Thank you!

Hello,

It does not work because that was never the intended way of using visual composer. The intended way was using it like so: https://forum.tagdiv.com/how-to-use-visual-composer/
https://www.screencast.com/t/Mah9XMqJj
The new composer does not add any extra columns as they are not fully compatible with our grid system. They ‘worked’ in visual composer but were never fully compatible. The layout was always broken on other columns than the ones mentioned above.

Thank you!

Hi,

If you want to affect those titles exclusively, then you will need to use a custom css code to do it. The theme panel settings apply to all the widget titles.
You can use this custom css in the theme panel-> custom css box:
.td-footer-wrapper .block-title span{
font-size:20px!important
}

Thanks.

Hello,

If you want to hide the featured image on single posts you simply need to use post style 5 as it hides the featured image as you require: https://demo.tagdiv.com/newspaper/td-post-mcdonell-kanye-west-highlights-difficulties-for-celebrities/

Thank you!

Well, the plugin can simply not be fully compatible with our theme. The fact that it ran properly in your previous theme is not relevant to our theme. Each theme is different and not all plugins work. If a plugin runs on one theme it does not automatically mean it will on another. Try to disable the plugin and see if the codes are still present.
Thanks.

Hello,

You will need to hire a developer/freelancer in this regard as we cannot tackle such customization tasks. We try to help out where we can but we have not tried this and time does not allow us to provide any customization solutions.

Thank you for your understanding.

Great!
Thanks for the feedback!

Hello,

You can either remove it from the theme code if you are comfortable editing the theme files: https://www.screencast.com/t/Rq7DPEc3aMuf (there are 2 instances of that code, one for the top sharing options and one for the bottom ones.)
Or as an alternative you can hide it with css like so:
.td-post-sharing .td-social-pinterest{
display:none;
}

Thanks.

Hi,

It depends on what the script is supposed to do. The code provider should provide implementation details on where to add the code. I can suggest adding it into the theme’s custom js section: https://www.screencast.com/t/pEcw780fWP

Thanks.

Hello,
I do not understand what you mean. Please provide more details.
Thanks.

Hello,

Sorry but we have not tested any event plugins. he tested and recommended plugins to use with our theme are found in the plugins section of the theme panel: https://www.screencast.com/t/fBBv3h9dY

We have seen the event calendar being used though but I’m not sure it can provide the options you are looking for.

Thank you!

Hello,

Sorry but the featured image cannot be moved. Each post style has a different implementation of the featured image: https://forum.tagdiv.com/post-templates-2/

Thank you!