Hello,

You do not have to move over to the new builder right away. you can take it slow and have both active at the same time. Simply do not use one builder to edit a page created with the other. If you want to edit your old pages, do it with visual composer. For new pages, use the tagdiv composer and create new ones in time. You can still use visual composer. We did not remove it from our theme. We will however in the future put more emphasis on our own page builder rather than visual composer so we suggest moving over to the new builder.
You can place text in pages using the builder: https://www.screencast.com/t/ThV3YGomW9U or simply in the back-end using the tiny mce editor of wp.
This guide should help with the transition: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Spending months on a single page seems overkill though. As you can see from our video, you actually CAN do it in 3 minutes.

Thank you!

Hello,

It seems you did not migrate the theme properly. I suggest reinstalling the theme by using this guide: https://forum.tagdiv.com/newsmag-install-via-ftp/
Also you can try to disable all plugins as plugin conflicts can also affect the theme.
THe new host can have a hosting side cache so we sugggest removing it and only use wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks.

Hello,

Page in the mobile theme have to be re-created using the mobile editor as this guide suggests: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

You will only have to clear all caching. Please clear the cache from your plugin, browser, cdn server or even hosting side cache. It clears itself after a set period of time though so you can give it a bit of time to adjust to the new VPS.

Thank you!

Thank you for posting this guide! It will help lots of people who struggle with SEO optimization.

Thanks.

Hello,

The plugin is provided free of charge but the free version does not have an activation code. The plugin author should have removed the message from free versions as it prompts you to buy the plugin but it is not required if you received in your theme package. Please ignore the activation message.

Thank you!

Hello,
The revolution slider plugin is already provided in the theme package and you do not need to buy it. You will have to check the plugin documentation to learn how to use it.
You can ignore the activation message as the free version does not have an activation code.

You will not be able to use sliders on posts except for a smart list if this is what you are looking for: https://forum.tagdiv.com/smart-lists/

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

If the option is still not available in your theme panel Then please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.
I cannot see any black strip though.

Thanks.

Hello,

1. That seems to be a cached image. Please clear all caching from the cache plugin, browser cache, cdn server or hosting side cache.

2. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please also check your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,
The image box can add images to your widget using a simple text box: https://www.screencast.com/t/ODcBzL0E
Create your layout on a page using the tiny mce editor and then paste the code in the text box.

Thank you!

Hello,

Sorry but the theme has no options to pull content from external sources. You can do that with plugins but I cannot make any suggestions.

Thank you!

Hello,

Sorry but the button comes from Facebook, not our theme. It is the Facebook api that provides the button. The code implementation for the button is found here: https://www.screencast.com/t/CEiTeYNvJ
The button is added from here: https://developers.facebook.com/docs/plugins/like-button

Thank you!

Hello,

The theme width cannot be changed. The theme was built using a fixed width and you cannot change the main container. You can have full width rows on pages using the tagdiv composer, but it will not affect posts or other templates. You can do it from row settings: https://www.screencast.com/t/RkISOIx77

Thank you!

Hello,

The about us and follow us are affected by the blocks and widgets title: https://www.screencast.com/t/R9Jq2ZLVvV

Thank you!

Hello,

Smart lists are very sensitive to html open tags. There is most likely a html tag somewhere on your post that creates this issue. Please check your post in html mode and try to identify the tag that is not closed properly or it closes after the smart-list starts.
You can also try to re-create your post on another dummy post.

Thank you!

Hello,

The top grid in the world news demo is a revolution slider element. The slide itself if provided in the theme package so it can be imported into revolution slider. Please use this guide: https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Please use this guide to learn how to use the page builder and create your homepage using content blocks: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello,

The new tagdiv composer is not a copy of visual composer. Not all of the options available in visual composer will be available in our own page builder for the moment. We will add new features to the composer for future updates though. If you still want to use visual composer you can and disable the new builder but you will have to be advised as all the new theme features coming out in future updates will not work in visual composer anymore. We will develop new features and blocks exclusively for our own page builder. Visual composer will remain an optional plugin.

Thank you!

Hello,

If you created a page with Visual composer and used a single image element (which is a visual composer specific element), trying to insert it into the tagdiv composer will not work properly. Please do not try to edit a page created with visual composer using the new page builder. If you want to move over to the tagdiuv composer, you will have to re-create the pages using the new builder like this guide suggests: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thank you!

Hello,

The header height can be changed by the main menu line height:
1) https://www.screencast.com/t/XcD2yzzO
2) you can only do this on pages on a full width page. On posts you cannot go past the main layout.
3) Facebook cannot grab the info from the website. It is the other way around. The theme grabs info from fb but dos not send the info into facebook.

Thank you!

Hello,

Sorry but smart list can only receive the smart list ads from the ads section of the theme panel: https://www.screencast.com/t/XPc2vGAK4Ulu
If you require other ad implementation you will have to do it custom in the theme files if you know your way around coding: https://www.screencast.com/t/hE3XgyEX4R
You can maybe try a do_shortcode function. Here is an example: https://forum.tagdiv.com/topic/shortcode-echo-on-smart-list-page/

Thank you!

Hello,

No, the theme by itself will not compress images but they can be compressed by following this guide:
https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

This could be a cdn issue or a cross origin font loading. Please use this solution:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thank you!

Hi,

The custom post type archive/category display can be changed from here: https://www.screencast.com/t/xDW3nfMvODx

Thank you!

Hello Scott.

If you use the mobile theme plugin. then resizing the window will not work in seeing the mobile theme in action. In order to do so you will have to access the site using a mobile device. Please read this guide on the mobile theme to learn about the plugin;s functionality: https://forum.tagdiv.com/the-mobile-theme/

Thank you!