Hi,

I have checked your site but all images are present. There is no missing image on your site at the moment.

Thank you!

Hi,

Sorry but there is no code to add in order for the smart list to accept the article ads. Sorry.
Smart list 8 and 7 have their own ad spots here: https://www.screencast.com/t/x2KOJJ62q

Thank you!

Hello,

Please use the mce editor and highlight the list. Press the list button to remove the list and then create it again. If you still have trouble with lists please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,

In case you have not managed to install the theme, please use this guide: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello,

Please also test this on a wp default theme as our theme does not add any extra id;s or passwords to your site.

Thank you!

Sorry but the link you provided returns a 404: http://www.hihowwasyourday.com/2017/04/14/image/

Hello,

On the post you mention there are only 2 ads present. The header and footer ads. If these are the ones you want to remove, then you will have to use conditions to wrap the ad code in.,
The header ad is found here: https://www.screencast.com/t/QEJa81TuJ0
The footer ad is found here depending on the footer style you use: https://www.screencast.com/t/6gL7gDZck1
If the plugin has a condition to check for it like ‘is_directory’ maybe, then you can wrap the ad codes in that condition and make them not show up on the directory pages. But this is specified on the plugin page though if there is any such function.

I hope this helps.

No problem.
Please provide a link so I can inspect your site and see why the code does not apply.
Thanks.

Please provide a link to your site pointing at a post where you do not want the author box to show up so we can inspect it.
Thank you!

Please make a request here: https://themeforest.net/refund_requests/new
Thanks.

Hello,

This is because you are not installing the theme properly. You are trying to upload the main theme package to wordpress. Please extract the package and only upload the theme, not the entire archive. Please use this guide: https://forum.tagdiv.com/install-via-wordpress/

Also: https://help.market.envato.com/hc/en-us/articles/202821510

Thank you!

Thank you for sharing this solution. I;lm sure it will help other users as well.
We will look into the ads problem from the other topic as well.
Thanks!

Hello,
Sorry but you will have to be more specific. Any at all post or page or categories created go through wordpress. The theme does not matter. Please provide an example of what ‘posted thread’ you are referring to.
Thank you!

Well I cannot provide a fix for a plugin I have not seen before as I would not know how. As I said, the plugin is not tested. Any plugin that is not tested could provide mixed results. I suggest using another plugin for your events like the event calendar maybe. Or any other one. Sorry but third party plugin implementation is not covered by the theme support. Sorry for the inconvenience.
Here is a list of tested and recommended plugin sto use with our theme: https://www.screencast.com/t/xKKr2mwxI
Anything beyond this list is not tested and not covered by the theme support.
Please check the plugin repository and see if the reis a function created by the plugin like for example is_event that you can use for the block title to wrap it into a condition so the title will not get added to the event.
The main title function in our theme is created here: https://www.screencast.com/t/rQ9FB70O3j9

Thanks.

Hello,

You can set excerpts to each module individually in our theme: https://www.screencast.com/t/Av8qlmOFN8
Modules are the base element. A block is made out of 1 or m,ore modules. In order to see which module is used on which block, please check this list: https://www.screencast.com/t/MRGMFVJduDYh

Thank you!

Hello,
You should first delete the theme from your WordPress install and then install it again as the guide suggests.
This method will replace all of the theme files, yes
Thank you!

Hello,

Please provide a link to your site pointing at the issue as i can’t seem to find a post on your site that presents the problem.

Thank you!

Sorry but since we have not tested replacing our background ad with another ad system, I cannot provide any solution to this. i suggest hiring a freelancer to help out with this task as plugin implementation is not part of the theme support.
The background ad in our theme for the moment is not working as there is a problem with the code but it can be fixed with a simple css if this is what prompted you top look for an external plugin for a bakcgorund ad:
body {
cursor: pointer;
}
#td-outer-wrap {
pointer-events: none;
}
.td-main-content-wrap, .td-container-wrap {
pointer-events: auto !important;
cursor: default;
}

Thank you for your understanding.

Hello David.

Please use this guide to increase your site’s loading speed: https://forum.tagdiv.com/how-to-make-the-site-faster/
Also make sure you increase your memory allocation like this guide shows: https://forum.tagdiv.com/system-status-parameters-guide/

As a note on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

Please also update your social counter plugin. The version did not change as it is still 4.1 but the fix was implemented in the latest release. Please disable and delete your current social counter and then install the one from the latest theme package.
Also very important: clear your browser cache. Here is an example for chrome: https://www.screencast.com/t/f9Q66lPx1fY

Thank you!

Hello,
Please check the fields here: https://www.screencast.com/t/LSzU6l6I31ns
These fields can only be translated manually as they will not show up in the translation section.
Thank you!

Hello,

Sorry but our theme has no additional search or advanced search features as you require. You will have top search for a plugin that can provide the functionality you are looking for.

Thank you!

Hello,

Sorry but there is no way of setting it like tat. Only a parallax template can do that. Please choose another post style to have the featured image exceed the content padding:
For example: https://demo.tagdiv.com/newspaper/td-post-if-you-only-knew-how-much-your-relative-churn-rate-matters/

Thank you!

Hello,

Our theme provides a post template that will not show the featured image inside the post. This is post style 5 you can use by selecting it like so: https://www.screencast.com/t/PMx8GwyX43NG

Thank you!

Hi,
Please do not post your credentials here as others have access to this forum. i have removed them from the reply now.

3. If you want to remove the uncategoriesed category, please add this code in the theme panel-> custom css box:
.td_block_popular_categories a[href="http://xelamitvark.am.php56-17.ord1-1.websitetestlink.com/category/uncategorized-hy/"]{
display:none
}

5. Sorry but the footer as any other part of our theme only has 3 sections. We built our theme on 3 columns so there cannot be 4, sorry.

6. You can add this code in theme panel-> custom css box:
.td-sub-footer-copy{
width:100%;
text-align:center;
}

Please change your credentials as other users may have seen them.

Thank you!