Hello,

The comment count can be added or removed for categories and pages at the same time from the theme panel. If you require the comment count to be removed just from the category pages, you cna uadd this custom code in the theme panel->custom css box:
.category .td-module-comments{
display:none!important;
}

Thank you!

Hello,

I;’m not sure how you are implementing or using google as a login but it is not tested. We have not tested any other login forms beside our own login modal and the default WordPress login. The theme does not have any google login functionality so most likely it is a plugin you are using. I recommend searching for a different one as not all plugins work with premium themes.

Thank you!

Hello,

Unfortunately we do not have any official tested and recommended multi-language plugin to use with our theme. You can try out polylang or another free plugin and see how they work. We did not test any of them for the moment so there is no recommendation I can provide. Maybe one of our users can help.

Thank you!

Hi,

Our theme already has a review system so as you can imagine there was no need for us to test a reviews plugin since we have our own. If you do not like our reviews, then you will have to search for plugin that can provide the functionality you are looking for. We have not tested any review plugin

Thank you!

Hello,

That is an entirely different matter and it will not work at all from the child theme. The child theme support is limited in our theme and only these files will work properly from the child theme: https://forum.tagdiv.com/newsmag-child-theme-support/
The content metaboxes in the theme panel are not on the list of files compatible with the child theme.
The panel options are added in wp-booster->wp-admin->panel https://www.screencast.com/t/poymAV6Dr
These files will not work from the child theme.

Thank you!

Hello,

I’m not sure what test you are using to find this error. Google page speed does not provide any such error.
As Catalin pointed above, we have not tested scanning the post in google page speed. We only made adjustments to the overall page speed – the homepage speed. If a test does not recognize our featured video implementation it does not mean it does not work properly. It is a custom implementation.

Thank you!

Hello,

sorry but we have not tested rich pins and there is no official method of implementation for them. For most users these worked out of the box but not because of the theme implementation. Please also test this on a wp default theme such as twentysixteen to see if the theme is really the cause or external sources.

Thank you!

Hello,

If the plugin does not have this kind of option then it has to be made custom. The post files are found in the main root folder of the theme: https://www.screencast.com/t/1U5okmuMx
You can maybe use the shortcode implementation of the plugin if it has such features.

Thank you!

Well if the problems are also present on the twentysixteen theme it means your issues are not theme related but wordpress related. Please make sure wordpress is intact and running properly before using our theme. I suggest reinstalling wordpress.

Thank you!

Hello,

The style comes from the demo you have installed. Please compare your theme with the demo you use. Do not compare it to the default theme demo. This is the demo you have installed on your site: https://demo.tagdiv.com/newspaper_magazine/
That is where the uppercase titles come from. It is a demo specific style. You need to compare apples to apples 🙂
If you do not like the uppercase titles you can always use a css code to make them regular again:
.block-title > span, .block-title > a, .widgettitle, .td-trending-now-title, .wpb_tabs li a, .vc_tta-container .vc_tta-color-grey.vc_tta-tabs-position-top.vc_tta-style-classic .vc_tta-tabs-container .vc_tta-tab > a, .td-theme-wrap .td-related-title a, .woocommerce div.product .woocommerce-tabs ul.tabs li a, .woocommerce .product .products h2, .td-theme-wrap .td-block-title{
text-transform:initial;
}

Thanks.

Hello,

Style 7 has issues with logos as big as yours. It needs a smaller logo in order to position properly.
You can replace the fade on header style 7 with a line using this code:
.td-header-style-7 .td-header-gradient:before{
border-top: 2px solid black;
}

You can make the logo position properly with a custom css code tough but now you do not use header style 7 on your site so I cannot inspect it.

Thank you!

Hello,

You need to have related articles on for me to see them and inspect the code. If it’s set to off, I cannot inspect the code so the site does not help.
Try to use this general code to change the related articles font:
.td_block_related_posts .td-related-title{
font-size:20px!important;
}

Thank you!

Hello,

Well if your modification affects the mobile theme, you might try the plugin implementation for the Facebook comments and leave comments.php intact.

Thank you!

Yes, the 7.8.1 update was only for the plugin updates. We will release a new one in the coming days for bug fixes.

Thank you!

Yes we just released an update including the latest one from VC but I;m not sure they made any implementation regarding the post grid. It is a security fix as the changelog suggests: https://www.screencast.com/t/bktyUbPZ6O
You can try to use our own blocks and grids in order to have better control over the content. Our page builder still has the same shortcodes and the same sorting options and filters only it’s moved to the front-end.
The custom page builder is included in our side-project named ionmag and can be downloaded from here: https://www.wpion.com/free-news-theme/ then you can install the page builder from the free theme. However we do not recommend using both visual composer and our own page builder for the moment. It is still experimental on neswpaper and newsmag.

Thank you!

Hello,

the footer content is a predefined content that comes with the footer template you use. The first 2 footer templates have this content. the others need you to add them in the 3 footer widgets in the wordpress widgets area. This is explained better here: https://forum.tagdiv.com/footer-templates/

Thank you!

Hello,

This is done through html. You will have to create an image and add a link to it using html 5. This is relatively easy. Here is an example of a code you can personalize:

<div class="td-all-devices"><a href="add your preferred URL here to link to"><img src="add the full path to your image here" /></a></div>

I hope this helps.

Thank you!

Hello,
Sorry but there is no other alternative. Please contact envato and recover your password.
Thank you!

Hello,

If you do not like the 1100px width, you can change it any time in the code I provided. It was just an example.
You can use the advanced css section where you can add the code in a specific screen size to affect only desktop or only tablets. And change the pixels as needed. https://www.screencast.com/t/xfsaL0DSgP8
Unfortunately there is no way of removing the boxed layout for a specific viewport.

Tank you!

Hello,

The current theme version is 7.8.1
As for the errors, please do not use php 7.1 with our theme. We only made implementations required up to 7.0. We will improve this in the future but for the moment please use the previous version of PHP

Thank you!

Hello,

Are you trying to update from newspaper 4 to the current version? The update script you are running is only meant to be used in updating from newspaper 4.

Thank you!

Hello,

The code is provided here:
https://www.screencast.com/t/RVhgUfZ3Z
Please do not copy and paste the code from the forum as the character encoding is different and the quotation marks will not work. You will have to type the code manually. If you cannot follow this simple guide, we suggest getting some help from someone code savvy as this is not an official implementation but a user submitted solution. We have not tested any such plugin officially so there is no official; solution I can provide.

Thank you for your understanding.

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
The memory allocation should be like so: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if you still have trouble with this.

Thank you!

Glad you figured it out and thank you for sharing.
Have a great day!

Hello,

The only problem is the thumbs not cropping properly. There is no other issue we know of. If you can live with thumbs that are not perfectly positioned, then there should not be other issues. Check for responsiveness though on tablets mostly where there is a sidebar present.

Thank you!