Hello,

If your sidebars disappear after activating the child theme, then it probably means you did not update your child theme. A child theme is not update proof. If the files you have in your child theme were not adapted to the new code, then they have to be replaced with the current version of the files from the main theme.

Thank you!

Hello,

We do not recommend altering the header css in order to have a bigger logo. We suggest using one of the 3 full logo header styles: 7, 10 or 11: https://www.screencast.com/t/mIxmTemrK which will show the full logo size you upload. Increasing the logo with css will result in image quality loss.

Thank you!

Hi,
Please provide a link to your site pointing at such an element so we can inspect it.
Thank you!

It depends on the quote you use. There are multiple quotes and that setting only affects the default quote, not the others. If you do not use the default quote, then the setting will not affect the quotes on your site. The default quote is added like so: https://www.screencast.com/t/ZwxtjtEvD If you do not use that quote but use these ones: https://www.screencast.com/t/nBPdOfJOVdbZ then the setting will not apply. You can use css to change the custom quotes though. How do you want to change the quotes?
Thanks

Hello,

The news ticker can be translated from the theme panel-> translation section: https://www.screencast.com/t/Kp5gmiN2t

Thank you!

Hello,

Unfortunately it is not easy to accomplish, Anything is possible but difficulty is a different aspect of the issue. It will not be easy to link a menu item to an ajax filter. We cannot provide any solution for this so we suggest hiring a developer to help out with the code.

Thank you!

Hello,

Not all elements have that option, yes. We added the option for our theme blocks, not the elements of visual composer. The video player is not a custom theme element. It is a visual composer element so we cannot add settings to it as we cannot alter the visual composer code as it will break our license agreement.
All the block title colors can be changed at once from the theme panel: https://www.screencast.com/t/JpR5s95N
You cannot change individual colors for elements that do not have the setting present as blocks do.

Thank you!

Hi,

I understand now what you want to achieve but it will not work like that unfortunately. Block templates are selected fro all blocks at once: https://www.screencast.com/t/V87TyKX5es8
You cannot change a specific block’s template just by adding a custom class to it in the block settings.

Thank you!

Hi,

We do plan on adding the feature in the theme but we have not taken any steps in this regard yet so I cannot provide an ETA.

Thank you!

Hi,

I see now what you mean. I thought you meant a page title. Our theme does not influence the site title. It is the site title you added to WordPress. You can use SEO by Yoast to change the site title to your proffered one though: https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/

Thank you!

Hello,

If you liked the old breadcrumbs that were used before the new ones were inserted, please replace this code:
https://www.screencast.com/t/UoAg6ABiODGx with this one:
http://pastebin.com/DEAHG1vh
This is the old breadcrubs code from before the 7.5 update.
Try it and see if google will change anything. I doubt it though. As for the SiteNavigationElement, our theme does not use that schema so that is why google finds it as missing.
If you want to add it it, you can do so using google.s instructions on this schema markup but this is not required though. We added all the vital markup for the breadcrumbs. All our investigations point to other sourcess for your ranking loss.

Thank you!

Our theme has no print restrictions. Plugins on the other hand can have such restrictions.

Thank you!

Hello,

You can add a padding to your content using this custom css:

.single .td-main-content-wrap{
padding-top: 40px;
}

Add the code in the theme panel-> custom css box

Thank you!

Hello,

You can add a Custom Link to your menu item and add the HTML for the cart icon: http://fortawesome.github.io/Font-Awesome/icon/shopping-cart/
You will have to use the font awesome 4 menus plugin.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please provide a link to your site so we can inspect it. Also please follow this guide to properly set up the counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thank you!

Hello,
This could be a Facebook change that was not foreseen by the plugin author.You will have to contact the plugin author for a solution as your like button is a plugin and not part of the theme. We do not provide a like button for pages.
https://wordpress.org/support/plugin/cardoza-facebook-like-box
Thank you!

Hello,

1) Bbpress is tested with our theme and works properly but we do not have color options set up for the plugin. If you want to change colors you can use a custom css code where there are no options provided.
For the forum description:
#bbpress-forums .bbp-forum-content{
color:black!important;
}

2) Sorry but we have not tested any alternative ways for this.

Thank you!

Hello,

This topic should explain better: https://forum.tagdiv.com/topic/fatal-error-due-to-newspaper-theme/

Thank you!

Hello,

If you want to target png’s specifically, there are lots of online tools for png compression where you can compress images directly before you upload them.
For a more complex coding solution you can try this link:
http://stackoverflow.com/questions/13257405/why-is-resized-png-image-so-much-bigger-than-original-image

Thank you!

Hello,

Sorry but this is a default implementation from buddypress because not all themes have a top bar like our themes do. There are themes that do not have an extra bar besides the admin bar of wordpress. Unfortunately we cannot edit the plugin code in order to move the avatar and controls.
Maybe this will help though. https://forum.tagdiv.com/topic/which-part-to-move-after-we-remove-tool-bar/

Thanks.

Hello,

Please note that you are changing the default block quote font, not the other block quotes as well. Our theme has multiple block quote styles and you are probably looking at one of them and not the default block quote.
https://forum.tagdiv.com/post-formats-for-tinymce/

Thank you!

Hello,

You do not have to install a demo if you do not want to. It is not mandatory. You can create your own page in visual composer and set it as a home page. You can play around in the page builder a bit and get a feel for it. There are lots of neat options you can use to show posts and filter the results. This guide should help with the block settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

Sorry but the post setting metaboxes only apply for the standard ‘post’ post type The theme does not provide different post styles for custom post types.

Thank you!

Hello,
In our theme you can create custom sidebars like so: https://forum.tagdiv.com/sidebars-tutorial/
On pages however you can create a sidebar using the pagebuilder and place content directly on the page on a split row: https://www.screencast.com/t/KhVJiOt4
I hope this helps.
Thank you!