Oh,

Ok, Now I understand :). You can use this code in the theme panel->custom css box:
.td-black .td-main-content-wrap, .td-black .post{
background-color: black!important;
}

Thank you!

Hello,
Please try to edit your table as it seems to be custom made and the css is not properly set. Internet explorer seems to ignore the table css. I suggest a different approach tho this element as tables are not recommended in a responsive environment. You can simply use visual composer single image elements and then transfer the shortcode in a text box in the sidebar. On pages you can create the element directly inside the page content.
Thank you!

Hello,

This seems to be a caching issue. please clear all caching o your site and reset cdn files if you use it. Also only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and contact your host to have them disable any hosting side cache.

Thank you!

Unfortunately yes. There is no global font in our theme. We have this on our list for future updates and if the developers consider it, then it will make it in the theme update. unfortunately I cannot promise anything though.

Thank you!

Hi,

Sorry, no guide is available for adding a custom icon. For this you will need a bit of functionality added, not just styling. The theme will need to know which post to ad the icon to. It will prove more difficult that it sounds as we have no gallery post format as the functionality of the video post format is added. You will need to hire a developer to help out with this. Sorry.

Thank you!

Hello,

Thank you for your suggestion. We will consider it if we test wp rocket with our theme. If this will be the case then we will adjust the system status for it. Unfortunately I cannot promise anything as it’s up to the developer team what makes it into the theme or not.

Thank you!

Glad you solved it!
The featured sorting only works when yopu add posts to the featured category.

Thank you!

Hi,

I will add this as a suggestion but it’s up to the developers if they will implement this or not. I cannot promise anything though. If this request becomes more popular, then we will consider implementing it into the theme.

Thank you!

Hell,
We already replied via email. Please check your inbox.
Thank you!

Please also clear all caching on your site and purge cdn files if you use it. If the logo settings do not apply, please also check the system status parameters and set them according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Please read the mobile theme guide in my previous reply. The mobile theme will show pages but only if content is added to the second page editor which is the mobile editor. You have to create 2 pages if you use the mobile theme. One for the desktop and one for mobile. But both sections are on the same page edit screen. Please add content to the ‘mobile editor’ you see in page edit and you will have content on your mobile pages.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate this issue. Please also provide a link to this topic so we can identify you.

Thank you!

Hi,

Unfortunately it is not as simple as it sounds. It rarely is. It is no simple task and there is no simple solution I can provide in this regard. The code for a standard category is found here: https://www.screencast.com/t/iz57dzkbvI. The pull down filter options are found here: https://www.screencast.com/t/6w6DdweL85 Unfortunately this request falls beyond what the theme support can offer you.

Thank you for your understanding.

Hi,
Please check your htaccess file as there can be redirects created directly in that file. If you still have this issue please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate. Please note we will disable all plugins in order to run some tests to identify the issue.
Please also include a link to this topic so we can identify you.
Thank you!

Hello,

Please also check if speedbooster is active in the system status section of the theme. Speedbooster has a compatibility function in it’s code. Please check this topic for more information: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

We do not ignore suggestions We are always open to new ways to improve our theme.
We did not test this method but you can probably add a class here: https://www.screencast.com/t/ajU9mlOmm where you can store the animation. This will be added when the first request is made and then you can remove the class here: https://www.screencast.com/t/l0bAGOrC9tx once the successful response is provided

I hope this helps.

Thank you!

Hello,

The ajax filter should put the links automatically if you add the ajax filter data. Please use this guide to display content in the ajax filter: https://forum.tagdiv.com/block-settings-guide/
If the filter does not populate properly, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

You will need the access token for the plugin to work. It will not work without it. Please disable all plugins except visual composer, clear cache and reset cdn files. Then try to get the access token again.
Without the access token the plugin cannot pull the proper info.

Thank you!

Hello,

I’m not sure exactly how you want a pop-up image. I assume a lighbox is what you are after. You can add a single image element on pages using the visual composer element: https://www.screencast.com/t/YwU3NtXz
and set it to open in a lightbox from the element settings.

Thank you!

Hello,

This is a caching issue so please disable any at all caching . contact the host and have them disable any hosting side cache, clear cdn files and temporarily remove the cdn and clear cache from the cache plugin and disable that also. Then only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn server, https://forum.tagdiv.com/cloudflare-cdn/

Let us know hot it goes.

Thank you!

Hello,

Sorry but there is no simple way of doing that. The theme only provides 1 ad link. You will have to search for a plugin that can provide such functionality or get help from a freelancer/developer as we cannot provide any custom work at the moment.

Thank you!

Hello,

Unfortunately we have not tested this so we cannot provide any insight into how you should insert the code. The code provider is the one that has to provide the implementation method required.
You should follow the implementation method from the code author, not some random website 🙂
The code could not be complete.

Try to find the source of the code as the code author is the person who can provide a specific answer of what to do or not to do .

Thank you!

Hello,

The category templates do not have any editing options to add or remove content. They can be set using the theme panel settings: https://www.screencast.com/t/D5wbz3Dys0pE
If you want to add certain content to a certain category, you will have to edit the theme core files to do it. You can use the category id and place specific content for a specific category id like so.
You must first identify the correct file to edit. Each category can have multiple category templates or top post templates: https://www.screencast.com/t/cmYE5KzSyB depending on the place you want to add the button to and the templates used on your category setting, you can modify one of the files from the list
Next you can use a is_category function to wrsp your code around the function so you will only affect the desired category. https://developer.wordpress.org/reference/functions/is_category/
You will have to create the button code using html though. There are lots of button generators online that use html and css.

Thank you!

Hello,

Unfortunately our theme does not have such capabilities. You will have to create them custom and there is no simple solution I can provide via the theme support. Sorry. Our theme uses the default user roles and capabilities of wordpress. If you want to alter theme, you can only do it with custom modification.

Thank you!

Hello,

1. Sorry but our theme has no way of limiting the post view counter. The counter is a simple hit count. If a refresh is made, then a hit is registered.
2. The category pages do not have any sorting options. They come from WordPress and it is the default implementation of WP. You can maybe find plugins that can change the sorting options on categories.

Thank you!