Hello

Sure, it’s contact@tagdiv.com. Please provide detailed info, a link to your site and your envato purchase code.
https://forum.tagdiv.com/how-to-find-your-envato-purchase-code/

Thank you!

• This reply was modified 9 years by Simion C..

Hi,

Sorry but I have not even heard of it. The official list of tested and recommended plugins is found in the theme panel here: https://www.screencast.com/t/gfQeh5sf These are the plugins that were officially tested and compatibility for them is maintained on each theme update, meaning each and every one is tested again on every new theme update and the proper adjustments made to the theme. However this list does not mean that they are the only plugins that will work. You can try the plugin yourself if it’s free of charge. If it’s not, maybe some of our users that have experience with this plugin have some insight.

Thank you!

Pl;ace an ad in the custom ad 1 spot in the theme panel first as the code above will render and ad from that spot. Place the code exactly as suggested above.
You are most likely doing something wrong. Provide screenshots of how you are implementing the code .
Thanks.

Hello,

Sorry but our theme post view count is based on the page load so a refresh will load the page again and generate a hit. Our theme cannot provide any such solution to halt the hit counter when the page is refresh .

Thanks.

Unfortunately you will not find all of the files in the wordpress editor. In some cases you have to use ftp and download the file itself, modify it and then re-upload and replace the original .
Thank you!

Sorry, I can’t make a recommendation as I have not tested any such plugins.

Hello,

You most likely have the thumbs disabled and your site loads the full image.s We see this happen lots of times. Please make sure the thumbs you use are active in this section: https://www.screencast.com/t/nXYukFGaNha and after that regenerate your thumbs using this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

For page speed in general, please use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Coincidences can happen though 🙂 but not likely in this case. Try one more thing. If you think the theme has anything to do with it, install ‘adrotate’ and use the adsense ads through the plugin. This way the theme will have absolutely no influence over the ads. Test it out and see what happens.
Thanks

Hello,

The last part is a normal process in the life of any web developer 🙂
Ok, first, please try not to use any symbols or language specific characters as wordpress will strip the sidebars of any content if any symbols are detected.
Do any other widgets show up or is it just the menu element?
Also, it could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know if you still have trouble with the sidebars.

Thanks.

Our theme together with wordpress seo provide all the necessary markup for the reviews on google:
https://yoast.com/wordpress-seo/
It however depends on google as well. The theme cannot force google to show anything. It can nonly provide the information needed for it.
As for the review text, it can be changed with css like so:
.td-review-summary-content{
font-size:15px!important;
}

Thank you!

Hello,

Please use this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,

There seems to be an analytics code error in your browser console. Please remove your analytics code and test again. Also disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Thanks.

Hello,

The recommended permissions for a file is 644 and for a folder i 755. Make sure you have these set to your server.
Please also try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
If plugins did not affect permissions, then maybe another source could have. Please make a clean install of WP and the theme and test again as the file permissions are not changed by the theme.

Thank you!

Hello,

There are no logo restrictions in header style 10./ The logo will show as big as you upload it in. Just make sure you use the full size and not a thumbnail of your logo from the wordpress media section (bottom right of the screen). As for the white speace you can add this code in the theme panel-> custom css box:
.td-header-style-10 .td-logo-wrap-full{
padding-bottom:20px;
padding-top:20px;
}

Thank you!

Hello,

Please follow this topic: https://forum.tagdiv.com/topic/replace-search-icon-with-search-bar-in-the-header/

Thanks,

Hello,

The option you mention is added by seo yoast. Our primary category can only be set from here: http://imgur.com/a/HKuwc#88V21cB and not this one: http://imgur.com/a/dPfQu#aXRJApk
Please use this guide: https://forum.tagdiv.com/primary-category/

Thank you!

Hello,

@ ThePhotoConnection The homepage in the mobile theme is predefined from the theme code. You cannot change it from the theme settings. This is specified here: https://forum.tagdiv.com/the-mobile-theme/

@Christian Valencia The mobile theme translation will pick up the theme general theme panel translations. Just clear the cache after you translate your site. I’m not sure about the second part though as google translate does not seem to handle it well. Please use english

Thanks

Hello,

I can’t see the issue now but you do have errors in your browser console: https://www.screencast.com/t/0qkGZJfY
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The links in our theme are handled by the theme accent color: https://www.screencast.com/t/7s3gxAu3aNnu

Thank you!

Sorry or the misunderstanding. I thought you were looking for a special type of functionality from the news ticker.
If your news ticker does not work, please provide a link to your site so I can inspect it.
Thanks.

OK.
Let’s try this another way.

From your example:
td_primary_cat – https://forum.tagdiv.com/primary-category/
td_subtitle – https://www.screencast.com/t/zyLWDsV8
td_quote_on_blocks – https://www.screencast.com/t/jjUw9cZEM
td_source/td_source_url – https://www.screencast.com/t/xwfrsf8FL2
td_via/td_via_url – https://www.screencast.com/t/GFL29inOlP

Are there any other fields you are interested?

Thank you!

Hello,

Sorry but we cannot offer any such services. You should hire a freelancer to help out from sites lie studio.envato.com

Thank you!

Hello,

This is a js issue and you have the error in your browser console to prove it: https://www.screencast.com/t/ZaTN3hE1NAja
This is usually caused by plugins but it can also be an ad an analytics code not added properly or a custom code in your theme panel or child theme or to the theme files directly. Lots of things can affect the theme js.
Try to remove the ads and analytics, and any at all custom code.

Thank you!

Hello,

I assume on the post itself is what you are looking for.
Try this css and change the category name for it:
.single .category-travel .td-post-featured-image{
display:none!important;
}

Thank you!

Hello,
Please follow this guide:
https://forum.tagdiv.com/topic/replace-published-date-with-last-midified-date-on-single-post-page/

Thanks.