Hello,

Please use this guide and increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

That is a message in case you want to update from newspaper 4. The theme version can be seen in the theme panel here: https://www.screencast.com/t/hBWmSgPi0s and in the system status: https://www.screencast.com/t/AsJHuIYc6yj
and here also: https://www.screencast.com/t/D0nNGgCl

Thank you!

Hello,

Compatibility with php 7.0 was added in newspaper 7.6 so please update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
As for visual composer, sorry but we are not the plugin author. Compatibility with php 7 must be added by the plugin author as we cannot edit the plugin ourselves. It will break our license agreement with wpbakery.

Multumesc

replied via email
Thanks

Wow,
OK, this has been a great missunderstanding. This happens when you do not create your own topic. We assume you want to create something similar to the original post. This topic was about creating a tab on a post: https://www.screencast.com/t/tu1KlAs0zKB
If you mentioned your problem from the start this would not have happened. That is why wer recommend creating your own topic and detailing exactly what you want to do.
A video player will not work in a a tab element but you never mentioned a video playlist until now.
This is a visual composer limitation, not a theme limitation. You cannot use a video player with a tab element. Sorry. You cannot use tabs with video elements or video playlists.
Please next time create a new topic and add specific instructions to exactly what you want to achieve and where you want it.
Thanks

Hello,

In order to get a faster response time, you should only post ONCE. if you post again and again, the post will get fresher. We answer from oldest to newest. If you keep posting, your message will be new all the time and we won’t get to it until all the others before it are answered.
Now for the matter at hand.
For the header banner. you can add a banner in the header ad section here: https://www.screencast.com/t/b9dDJ575Url
It is an ad section so it is destined to show images, not text. You can try to create an image that contains text though if you want to show text there.

Thanks.

Hello,

Please follow this topic: https://forum.tagdiv.com/topic/small-author-image-just-before-the-author-name-after-the-title-of-the-post/page/2/

Thanks.

Hello,
We have not tested taboola so I cannot say for sure if this will work.
the places mentioned are as follows:

1 – head section: https://www.screencast.com/t/wijekql4bM5O

2 – The one beow the related articles must be inserted in each post template in particular. Each post style has it’s own file: https://www.screencast.com/t/WuVEhqQHI

3 – closing body tag: https://www.screencast.com/t/JQ7gVQmak

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

As for more custom fonts, you will have to edit the theme files like so: https://www.screencast.com/t/xYLB4ty7

Thank you!

@ both.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate.

Hello,
Our recommendation is to use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and a cdn server like so: https://forum.tagdiv.com/cloudflare-cdn/
w3 total cache is known to cause issues with our theme.
Thank you!

Hello,

Sorry but we did not test this approach so I cannot say for sure if this will work or not with our theme. Plugin implementation falls beyond what the theme support can offer you. I suggest hiring a freelnacer to help out with the implementation.

Thank you!

Hello,

Our blocks and modules were never meant to show the tags. This represents customization and if you cannot create the code to make the tags work on blocks, you will have to hire a developer/freelancer to help out.

Thank you!

Hi,

If you are using the https, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
If this is not the case then please contact us via our email address at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Hello,

Please use this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

If you still cannot get the social counter to work properly, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Unfortunately requests are ever growing and the gap will be growing still as we cannot implement everything in our theme. The theme is pretty heavy as it is. Adding more and more and more options to it will make it unusable. That is why we choose to keep the features limited as speed is a must have on every theme. We add the upvotes ourselves on our lists.
Sorry for the inconvenience but not all user requests get filled.

Thank you for your understanding.

Hello,

You can try a redirect plugin but I cannot say for sure which one will work better. You will have to run a few tests with a bit of trial and error.

Thank you!

Hello,

1. You are probably using the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
You have to add mobile content to your pages for them to show anything on the mobile theme plugin.

2. It seems the mobile theme has a compatibility issue with the facebook browsers. From a normal browser it works. The issue is only present on the facebook app browser. Our theme is only compatible with the standard browsers: https://www.screencast.com/t/2iC0x28bbF9

We have this issue on our test list though but i cannot promise anything will be done about it as facebook is not a standard browser.

Thank you!

Hello,

Sorry but the plugin will not work with our theme. It is not easy to implement and there is no simple solution in doing so. Our theme posts are custom built and we have custom templates that the plugin cannot recognize.

Thanks.

Hi,

No need to post the same issue twice. We anwser all topics:
https://forum.tagdiv.com/topic/change-default-icons/

Thank you!

In order to create and manage a membership you will need a membership plugin. Our theme doers not have such options. You can try to use buddypress for this.

Thank you!

Hello,

Unfortunately you cannot use blocks on the mobile theme as it does not use visual composer. Blocks are added through visual composer which the mobile theme does not recognize. Sorry but the only way to showblocks on mobile is to use the standard responsive version of the theme and disable the mobile theme plugin .

Thanks

Hi,

You will need to provide more details to your request. Please provide as many details as you can so we can provide the proper solution if one is possible.

Thank you!

Hello,

For the moment I see you do not use the mobile theme plugin. Right now you use the responsive version of the theme for mobile phones which means the content you add on desktop will be seen on mobile as well. If you want to use the mobile theme plugin, please use this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

Well that is the reason the footer will not show the content anymore. The unique articles affect everything on the site including the footer. If you have duplicate posts they will not show up. If you want to avoid this, please use the block sorting options instead. use different categories or offsets to remove duplicate posts.

Thank you!