Not all themes behave the same unfortunately. Each one has it;s own code and features. In our case seo yoast is needed for the proper facebook info.

Thanks

Hi,

Well the plugins could be incompatible with the theme. You will have to find one that works though. Alternatively you could give this a shot:
http://www.wpbeginner.com/wp-tutorials/how-to-disable-wordpress-admin-bar-for-all-users-except-administrators/

Thank you!

Hello,

Please disable any image optimization tools such as photon of jetpack or remove any optimization added custom for image optimization.
Makes sure you clear all caches afterwards though.

Thank you!

Hello,

Please provide a link to your site so i can inspect the icons.

Thanks.

It depends if it’s a plugin or a custom implementation. Any at all customization to the theme files will be lost in a theme update. You will have to re-add your customization after the update.

Thank you!

Hi,

I’m not sure what search you want on your site. That is a woocommerce template you are showing in the screenshot. The woocommerce modules adop not come from the theme so it cannot be handled from the theme settings. Sorry. They come from the plugin itself.

Thanks

Hello,

For page speed please use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
As a note on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

1) You can only disable the browser zoom with a plugin or extension. The theme cannot do that.
2) Unfortunately if it;s a facebook video filmed vertical, there is little to be done about it. Facebook does not provide the proper resources to make the video position properly as it does not have the black video wrapper as the youtube player.

Thanks.

Hello,

On pages you have to create the sidebar on a split row in visual composer or add a widgetized sidebar to pull one of the sidebars from wordpress. Here is an example of how you can create a sidebar on a page: https://www.screencast.com/t/8gEo24Cw89

Thank you!

replied via email.
Thanks

Hello,

If you need info on how to use the plugin please consult their official documentation. https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

the code you mention will render a slide on the homepage but you can easily add the revolution slider element in visual composer and place it where you want on that page.

Thank you!

Hello,
You can use the standard adsense ad in the theme panel and select the size you want for each section as our thee ad system provides the option to choose sizes directly from the theme panel.
Thanks.

Hello,
You seem to hjave quite a few errors in your browser console: https://www.screencast.com/t/Naj8okm5Aw ao I assume it;s a plugin conflict. please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

I have checked your site but did not see any images that did not display. Please check again and provide an example
Thank you!

We are investigating the issue as you are not the only one that had this problem. Unfortunately we have not been able to pinpoint the exact cause yet. Every time we tried loading a translation it worked on our first try without issues for every case we investigated.
We will investigate this further and hopefully fix the issue ASAP.

Thank you!

Hi,

All of the post settings including thesource and via are kept in wp_postmeta->td_post_theme_settings meta key
It is an empty array at first and is populated once the settings are applied to the post.

Thanks

Hello,

You can change the permalink structure from wordpress: https://codex.wordpress.org/Using_Permalinks

Thank you!

Hello,

Unfortunately no header style can show 2 header ads by default. You will have to customize it yourself. Unfortunately this represents customization and falls beyond what the theme support can offer you.

Thank you!

Hi,

I cannot see any header sub-menu on your site. Please provide an example of how they display so I can understand how to help .

Thanks.

Sorry but we have not made any steps in this regard. I said above I added the suggestion to our list and have the devs look into it. But I did not confirm that we will implement it. Unfortunately this needs to grow in popularity if it is to be implemented. As you can imagine we have lots and lots of requests and we have to prioritize.
Thank you for your understanding.

Hello,

Unfortunately google DFP will not work out of the box with our theme as you mention above. However, you can follow this topic as some of our users managed to get dfp to work:
https://forum.tagdiv.com/topic/google-dfp-doubleclick-again-and-again/

Thanks.

Please provide a link to your site so I can inspect it.
Thank you!

Hello,

A database back-up only backs up the database, not the theme itself. It should bring back your content the way it was when you updated.

Thank you!

Hi,
Please try this on a wp default theme as I suspect it’s a wp issue not a theme related issue. We use the default wordpress login only styled differently but the functionality is the same one. Test in on a default theme and see if you still get logged out.
Thanks.

Hello,
Sorry but we did not break your theme by accessing it. We only checked your site and have not modified anything. If you cannot trust us that we do not access our client sites and cause problems, then please do a clean install of the theme and change your passwords.
Thank you!