Hello,

Sorry but our theme does not have any twitter widgets. It can only be done through a plugin but I cannot recommend any as we have not test any twitter widget plugins. Sorry. You will have to try a few of them out and see how they work.

Thank you!

Hello,

Do you maybe use php7? Our theme is not yet compatible with php 7. Please restore a previous version of PHP and clear all caching afterwards even on the hosting side. Alternatively you can try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Let us know how it goes.
Thank you!

Hi,

It does not seem broken to me: http://screencast.com/t/kEil6mxXm
It’s the same on our official demo: http://demo.tagdiv.com/newspaper_tech/shop/

Thanks.

If you want to add a custom ad in it’s place you can simply switch the ad code in the theme panel and replace it with the one you want. If you want to have separate ads, then you will have to get more complicated.
Thank you!

Hi,

You use a post template that does not use the alt tag. Post template 6 will not show the alt tag as well as the other post styles that use big featured images. The default post template however will show the alt tag. It depends on the post style you choose. Some have alt tags, some do not. In general, styles 3,4,6,7 and 8 will not show alt tags.

Thank you!

Hello,

1. Unfortunately if the re is no video showing the headeline cannot be removed. There is no such functionality in our theme. You should not have empty blocks on your site. Use the offset if you have more videos to show and you want the block to start from the 6’th instead of the first for example provided you have more than 6 videos to show.
2. The ad size depends on whether you use a sidebar or not. If you use a sidebar the main content will be no more than 696 pixels wide. If you do not use a sidebar the ad can stretch up to 1068 px
You can also choose the ad size in the ad spot.

Thank you!

Hello,

Unfortunately the plugin is not tested neither desktop nor mobile. Sorry. Here is the list of tested and recommended plugins to use with our theme: http://screencast.com/t/crUdKuqh

Thanks.

Hello,

The requests to admin ajax come from all the complex visual composer elements on your site. Please reduce the number of ajax uses by reducing pagination on most blocks, ajax filters, and other complex elements from visual composer. You can also make sure you use the latest version of the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

I just tested the click ad on my end but the error is not there. It works as expected. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

The option should be right there in the inline ad section: http://screencast.com/t/Or6bSxjkgdXC
If for some reason your option is not there anymore, please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also switch to the main theme if you sue a child theme.

Thank you!

Hello,

Maybe these guides can help:
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

If you want to customize the logo in the header, you will have to edit the theme files corresponding to the header styles that you use: http://screencast.com/t/JukrTaRssxDu

Thank you!

Hello,

I have checked your site but could not see any error code as you describe. Please check again and provide a screenshot to where you can see the error.

Thank you!

Hello,

Unfortunately the cropping system is not easy to remove. There is no setting to disable it so it will have to be done custom. Please use this link: https://forum.tagdiv.com/featured-image/

Thank you!

Hello,

Our theme is fully compatible with both http and https. Please use these few resources for a few hints on how to properly set up https:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on ssl:
https://forum.tagdiv.com/topic/moving-to-ssl/

Thank you!

Hi,

If you want to target a specific post with css, you can also use the post ID: http://screencast.com/t/vXVijvABv
It’s one of the classes on the body tag.

Thank you!

Hello,

Well you should restore the theme to it’s default functionality. How did you remove the google fonts? Please restore the theme code to it’s original state.
Here is the specification of a 400 error: http://www.checkupdown.com/status/E400.html

Thank you!

Hello,

Unfortunately this is not a tested plugin so I cannot provide any solution for untested plugins, sorry. We have no idea of the plugin functionality so there is no solution we can provide in this regard. Untested plugins are not part of the theme support unfortunately.

Thank you for your understanding.

Hello,

It seems your visual composer plugin is not active at the moment so please enable visual composer and disable all other plugins except visual composer, clear cache, and reset cdn files if you use it.

Let us know if you still have trouble with this error.

Thank you!

Hello,

If you want to customize the header template you will have to edit the header file for the header style that you use: http://screencast.com/t/Uwc1YKgLtik

Thank you!

Hello,

Unfortunately the related articles can only be shown from a common category or tag. There is no setting to let you pic the tag you want. The element will show articles from all common tags with the current post, not preferential ones.

Thank you!

Hello,

It is possible as our ad system does not require any ad network to show banners. You can simply use this method and place any banner you want in the ad spots: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello,

You should revert the original WordPress thumbnail to it’s default state: http://screencast.com/t/GSLapE4HWkM Please make sure it;s 150×150.

Thank you!

Hi,

Please also use this method for old images: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!