Hi,
s the instructions go from the plugin provider, you have to provide us with the information where you want to ad to be. You mentioned your homepage, but that is not enough. Where on your homepage?
If you want to add it inside the homepage post content, you will have to add the shortcode through visual composer, not through the theme files.
Please provide more details to where you want the ad.
Thank you!

Hi,

Please select this setting from the theme panel: http://screencast.com/t/gnTvrQ6d

Thank you!

Hi,
I think you mean the unaltered css maybe…well you can get that from the main theme package and see the main folder of the theme and check style.css.
If you are on a quest for page speed, you might give this topic a shot:
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
Thanks.

1. We have not tested SiteGround, sorry. As for the specs, I cannot disclose them. Our theme has these requirements for hosting https://forum.tagdiv.com/requirements-for-newspaper/
3 and 4. We only use these settings: https://forum.tagdiv.com/cloudflare-cdn/ we have not tested anything extra that is not specified in the guide
5. If using wordfence you will have to make sure you set the firewall on learning mode otherwise it will block any setting in the theme panel and block any change you make to your theme. It seems to work fine otherwise.
6. Please read this guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/
7. The main reason is that it’s the option that works best with our theme. We have tried all settings to see which combination works best and this was the result we found to be the best solution. We recommend PHP, not mode rewrite
Thank you!

Hello,

You can achieve that if you use the theme’s fonts section. You can increase the fonts and make them uppercase like the say what demo:
http://screencast.com/t/nyppxoLvQg6s
http://screencast.com/t/chTWayZWttM
You will have to change the fonts for each module in particular thou.
Blocks are made out of one or more modules. You can see a list of which module is used on what block here: http://screencast.com/t/vgywj6hZHg

Thank you!

Hi,

No, there is no header style with 2 ads. Each header style on our site has only 1 ad. If you require 2 ads, you can place an ad via the theme code. For header style 1 you can add an extra ad spot like so:
1. Place your ad in the custom ad spot 1 in the theme panel: http://screencast.com/t/6Wx1ttEH
2. Access your theme files via ftp and find this file: http://screencast.com/t/xvuHorAEdD
3. Add this code at the very bottom of the code:

<div class="custom_header_spot">
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?>
</div>

example: http://screencast.com/t/Mhrr30iyP
4. Place this css in the theme panel -> custom css box:
.custom_header_spot{
margin: 24px auto 0 auto !important;
}

result: http://screencast.com/t/FO99YOj69r

Thank you!

Hello,

Unfortunately big grids in our theme do not have title possibilities. If you still want a title you can add a text with title element above the big grid and then assign a custom class to the row in visual composer as we will need to reduce a bit of spacing for the text with title element.http://screencast.com/t/NHzjMTjWW
After you add the title and the custom row, use this css to remove the spacing below the title:

.custom_title .td_block_text_with_title{
padding-bottom:0!important;
}

http://screencast.com/t/2hHkuYUV2b

As for the text, the text with title allows you to have the text above the big grid.

Thank you!

Hello,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and test this slider and see why it does not show up. Please provide a link to this topic as well so we can identify you.
Thank you!

Hi,

Please make sure you add the custom css in the mobile theme;s custom css spot as well : http://screencast.com/t/W2kNK0yKv If this still does not fix it, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue. Also include a link to this topic so we can identify you.

Thank you!

Hello,

If you use the ubermenu plugin you need to use the code based on the plugin classes. Use it like so:

.ubermenu-item-21343{
border: 1px solid lightgrey!important;
border-radius: 12px!important;
border-style: dashed!important;
}

Thank you!

Hello Paul,

The mobile menu background is handled differently based on the mobile theme plugin .
If you do NOT use the mobile theme plugin , the background is found here: http://screencast.com/t/pRwlDD4k4R20 If you DO use the plugin. the mobile menu background is found here: http://screencast.com/t/YPryiZzvomkv

Thank you!

Hello Paul,
Maybe it’s because of the archive. Are you sure you are able to extract the main theme package? it needs to be extracted and then uploaded in the WP themes section. You can use this guide: https://forum.tagdiv.com/install-via-wordpress/
You might try “The Unarchiver” which is free in the app store or similar programs that can handle zip files.
Thank you!

Hi,
Ok, it seems I have tested on a bad archive. It got modified by mistake it seems. You are right and there was no td_options in 7.4. We will investigate what is going on and come back with a precise answer as soon as possible. Until such time, please update the theme using all the files and do not use the patch for the moment.
Thank you and sorry for the inconvenience.

Hi,
Ok, it seems I have tested on a bad archive. It got modified by mistake it seems. You are right and there was no td_options in 7.4. We will investigate what is going on and come back with a precise answer as soon as possible. Until such time, please update the theme using all the files and do not use the patch for the moment.
Thank you and sorry for the inconvenience.

Hi,
If you want to change the color of the ‘hamburger menu’ icon, you can do it like so: http://screencast.com/t/zdjErKVr9Ya
If your search changes but your menu icon does not, then please provide a link to your site so I can inspect this behavior.
Thank you!

Pleas provide a link to your site pointing at such a heading tag that will not get changed so I can inspect it and see why this happens.
Thank you!

Hello,
Page speed is a very personal thing Optimization has to be doen on your site to achieve better speeds. Please follow this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

1) We use softlayer – http://www.softlayer.com/

2) We do not have retina images enabled on our demo.

3) We do use cdn (cloudflare) and we recommend these settings: https://forum.tagdiv.com/cloudflare-cdn/

4) We did not activate the mobile theme plugin on our demo.

5) We do not have speedbooster enabled on the demo.

Thank you!

Hello,
Your favicon displays perfectly fine:
http://screencast.com/t/1GLArsYEH
I suspect you have a cdn server or a server cache that you are not aware of and simply clearing the cache plugin is not enough . Please check with your host and ask for any caching if you do not know about.
Thank you!

Hello,
Please provide an example as I cannot see one english word on your mobile version of the site.
Also check this ad: http://screencast.com/t/BVCE8eDb9Zy
Thank you!

Hi,
Well unfortunately the category tags are made custom and we have not tested adding icons to them. Sorry. They are brought in by a function created here: http://screencast.com/t/hqDj0ojD you will have to change the functionality of the function if you are to get icons in the category tags. Unfortunately this falls beyond what the theme support can offer you. if you cannot manage it we suggest hiring a freelancer to help out as we cannot provide any custom work at the moment.
Thank you!

Hello,

Unfortunately we did not implement anything AMP related but if you search through our forum for “amp” you will see that it works using the standard amp plugin. Analytics also works with our theme as it has a special analytics box. https://forum.tagdiv.com/topic/tutorial-getting-started-with-accelerated-mobile-pages-amp/

Thank you!

Hello,

Unfortunately css cannot change a html tag. It only styles tags, it does not change them.
I could only find one h2 tag in the mobile theme code and that is on smart lists: http://screencast.com/t/jhYEIYKOXy

Thank you!

Hello,

Please follow this topic fore more details as to why this happens:
https://forum.tagdiv.com/topic/high-processor-usage-by-admin-ajax-and-index-php/
Let us know if you have any further issues with cpu usage

Thank you!

Hello Anna,
You will be able to use revolution slider with all of it’s features, but you will not be able to downlaod the premium templates from the plugin author as that requires a payed activation code which we cannot provide. We can however provide the revolution slider demos via email if you need them. Please make a request at contact@tagdiv.com and we will provide the demo sliders.
Thank you!

Hello,

1. Please clear your cache after you change the theme panel options as it may affect the change. The option I mentioned changes the menu bar like so: http://screencast.com/t/HiWza2CK unless you are referring to a different menu bar. Provide more details if this is not what you meant

2. Use this css code in the theme panel-< custom css box:

.td-author-comments-count{
display:none;
}

3. Well the widget is called “related articles”, not “random articles”. I think that is self explanatory what it’s been created for. You will have to change it’s functionality if you want random posts displayed there and that means changing the code for the element.
Here is a topic that explains this process:
https://forum.tagdiv.com/topic/how-to-order-the-related-articles-name/

Thank you!