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Bogdan B.
tagDiv Staff

Hello,

If you want to have an ad below the menu you can choose one of the header stylesa that offers such an ad spot: https://forum.tagdiv.com/header-styles/
Otherwise it can only be done by hard-coding it.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately the td options file was not even changed in this update. The file was present in 7.4 as well. Here is a winmerge comparison you can make yourself: http://screencast.com/t/v0gl86BI here is the td_options from 7.4 and the td_options from 7.5: http://screencast.com/t/QBtUg51mX
The patch was tested and it works properly. We have not found the cause of this error for now. but the td_options is not part of the theme update.
We have tested the patch on multiple machines and it worked as expected on all of them.
ALso there is another issue that seems to show up now and then. It’s a new anti-virus that hosts seem to start using:
Please check your server if you have ClamAV antivirus.
Here is a topic that shows this anti-virus removing theme files from your server as it detects them as a threat:
https://forum.tagdiv.com/topic/blankpage-and-no-panel/
(There is no virus in our theme and no threats. It is a false positive)
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

The theme will not remove any content from your site unless you edited the dummy data and then switched demos.
it will also remove the content of the sidebar if you use any special characters in the sidebar names. Wehen you create sidebars please only use standard symbols no special characters or language specific symbols.
If the issues are still there, please disable all plugins except visual composer, clear cache and rest cdn files. Then check again.

Let us know if you still have trouble with this.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The quiz plugin is not tested with our theme but the image is there only it gets an opacity of 0. This issue is created by plugin conflicts that break the lazyload animation. There are 2 solutions in this case. Th first and most obvious one is to disable the lazyload animation from the theme panel: http://screencast.com/t/JfxD1XAli1b5
The other one is to identify the plugin that causes the issue as more elements could be broken
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Well if you cannot switch to a wop default theme, the next best thing is to check our official demo at http://demo.tagdiv.com/newspaper/
Check the page source and you will see there are no such script tags in our theme. This is not familiar to our theme so i cannot say for sure where they come from .it could be a plugin adding them
I have found something similar with this plugin: (avatar manager )
https://wordpress.org/support/topic/huge-amount-of-garbage-code-on-every-page-for-logged-in-users/
Maybe it is something similar on your end.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
you can assign an extra class to the row in the row settings in visual composer and then use the class to hide the row on mobile using media queries.
Here is an example
If we add the class of “mycustmclass” we would use the css like so:
@media(max-width:767px){
.mycustomclass{
display:none!important;
}}

I hope this helps.

Bogdan B.
tagDiv Staff

Hello,

Unfortunately our theme does not have such an option. i see you already yse font awesome for menus and placed an icon on the menu. You can highlight the menu item if you want using a bit of css like for example:
.menu-item-24114{
border: 1px solid lightgrey;
border-radius: 12px;
border-style: dashed;
}

This should provide a subtle highlight to the shopping button. You can add the code in the theme panel-custom css box.
result: http://screencast.com/t/QUZwe6Xin4LY

Thank you!

Bogdan B.
tagDiv Staff

Glad it worked out!
Best of luck on your project.

Bogdan B.
tagDiv Staff

Hi,

Please follow this topic:
https://forum.tagdiv.com/topic/facebook-comments-2/
This solution is from the newspaper theme but it should work in newsmag as well.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
If you want your block title sto have no background you can use this css in the thee panel->custom css box:

.block-title span{
background-color:transparent!important;
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can use the opacity property:
http://www.w3schools.com/css/css_image_transparency.asp
Thanks.

Bogdan B.
tagDiv Staff

Hello,
Unfortunately feeds are not handled by our theme and we have not tested any feed plugins. i cannot day for sure which action or filter interferes with feeds since they are not tested.
ere is a possible solution suggested by our users though:
https://forum.tagdiv.com/topic/rss-feed-4/
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately our theme does not have any such ad spots. You will have to either use plugins that can ofer this feature or create it custom with css positioning.
Here is a related topic: https://forum.tagdiv.com/topic/how-to-place-ad-codes-in-left-and-right-hand-side-gutter-space/

Thank you!

Bogdan B.
tagDiv Staff

Hi,

This will have to be discussed with the decision making party though. We have not started any such projects before. I will pass on the information and if we agree to this we will contact you via email. We have no plans on creating a new theme for the moment though. We do appreciate the support and we are happy to see our hard work is appreciated. Multumesc.

Thank you for your message!

Bogdan B.
tagDiv Staff

Hello,

The theme update will work on any theme install. Please make sure you replace all files of your previous theme. If you are getting errors, then it please follow this topic: https://forum.tagdiv.com/topic/update-problem-7-4-7-5/

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Once you activate the mobile theme, these settings will appear in the theme panel at the very bottom: http://screencast.com/t/qaFWM0pti If you do not have this pannel, then yopu do not have the mobile theme active
Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also remove any custom code you may have in place (make a back-up before)
If you use a child theme, please switch to the main theme. Try to bring the theme as close to the original code as possible. And then test again. Please also restore any changes made by third party optimization tools.
If you still have trouble with this please contact us via email at contact@tagdiv.com and provide wo-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Well you will have to contact your ad provider for that information. i have no idea if this will affect your ad or not. It affects the layout, but i cannot say for sure if it affects your ad tracking or not. It depends on how the tracking is used. Please contact your ad provider and let him know about this so he can provide an answer if this modification will affect the normal functionality of the ad.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you want to target that particular area, you will have to alter the theme php files. You will have to edit each post template you use as each post style has it;s own separate file: http://screencast.com/t/yWgArJpcfx

Thank you!

Bogdan B.
tagDiv Staff

PS. One more thing. Please check your server if you have ClamAV antivirus.
Here is a topic that shows this anti-virus removing theme files from your server as it detects them as a threat:
https://forum.tagdiv.com/topic/blankpage-and-no-panel/
(There is no virus in our theme and no threats. It is a false positive)
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have tested the patch and it works as expected. Please make sure you re-write the files in the destination folder properly and copy over all the files from the patch. We tested both replacing all the theme files (whioch worked anyway but just to be sure) and only uploading the patch files. Both methods updated the theme properly and no errors were found. Please make sure you also update your child themes. switch to the main theme so you are sure no custom code affects the update.
Here is a winmerge test that you can do yourselves to see that the patch contains all files: http://screencast.com/t/snrEmhDVOBz1
Please make sure you do not have any customization that will break the theme when updating.
Also test for any plugins that might not work anymore in 7.5 as this is a possibility as well.
Thank you!

Bogdan B.
tagDiv Staff

2. Please provide an example of the author page. Our author pages do not have comments set to them.

3. This can only be done through customization. There are no settings to change the pagination on the related articles section. Sorry.

4. a. this depends on the category template that you choose. There are multiple category templates to choose from. Please specify on which category template do you want to change the title to: http://screencast.com/t/JqvYxQ16t1j
b. The categories do not have any sorting option set to them. They use the same loop feature of wordpress that shows the articles in a standard blog hoempage. this is the standard loop feature and there is no simple way of changing it’s functionality.
c. You can use a page for this element and create it using our theme blocks and using the block settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Thank you for purchasing our theme. we hope it will help bring your project to it;s final state.
1. If you do NOT use the mobile theme, the mobile colors are handled from here: http://screencast.com/t/AnpefXMn18
If you DO use the mobiel theme, the mobile colors have to be changed from the mobile theme settings: http://screencast.com/t/ZjyA2m2VWJU

Bogdan B.
tagDiv Staff

Hello,

Id you want to change the fonts for the big grids, you can do it from the fonts section and the module mx tab. Here is an example: http://screencast.com/t/GWcIqbiGtl

This will affect all big grids though so if you only want to target a specific big grid, and not affect others it can only be done through css customization. For example on your specific big grid 3 on a category page =we would use this css:

.category .td-grid-style-2 .td-big-thumb .entry-title{
font-size: 24px;
}
.category .td-grid-style-2 .td-medium-thumb .entry-title{
font-size: 24px;
}
.category .td-grid-style-2 .td-small-thumb .entry-title{
font-size: 15px;
}

This code will only affect a big grid 3 on a category page. you can get even more specific than this if you want by using the category id so you will only be affecting the big grid 3 on the specific category page you want.

I hope this helps.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
Thank you for sharing this. Since we did not officially test this plugin, we do not know the extend and features it provides but it’s good to know if others ask for similar results.
Have a nice day!

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