Hello,

We are not sure why this happens as we have no reports of such issue with our theme. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then test the menu again. Please let us know if you still have trouble with the menu.

Thank you!

Hello,

the thumb is being cropped center top, but your block has some implementation that is changing the thumb size.
I suspect you are not using the recommended visual composer layout. Pleas only use these 3 columns if you want theme elements to position properly: https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!
Bogdan B

Hello,

You can use this css to do it:

@media(max-width:767px){.td-category-pulldown-filter{
display:none;
}}

Simply add the code in the them panel-> custom, css box

Thank you!

Hello,

Our theme does not have any rotating ads option. You can try a plugin like adrotate to do it.

Thank you!

Hello,
There is a simple solution for this. Simply add a html line break tag http://www.w3schools.com/tags/tag_br.asp like so: http://screencast.com/t/ypXTxHPZGDq
Then the text will move a line below.
Thank you!

Hello,

Please increase your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

Unfortunately the element was not designed with this in mind. The playlist elements will create a playlist not show a playlist already created by YouTube. The elements does not detect new videos added to YouTube and it will not auto-populate the playlist.

Thanks

Hello,

This feature was only added in later versions of our theme so please update your theme by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

Unfortunately there is no easy way of doing this, The theme does not change the default user roles of wp and the same permissions apply to users as they do here: https://codex.wordpress.org/Roles_and_Capabilities

Thank you!

Hello,

The read more button is automatically added by the theme to some of the content blocks but not all of theme. There is no option to add the read more button on blocks that do not have this feature.
Please use the blocks that have the read more button. You can translate the theme into dutch from the translations panel here: http://screencast.com/t/LLSWg2mxEGX

Thank you!

Hi

There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.

Let us know ho it goes.
Thanks!

Hello,
The meta for the og image can be removed from our theme as Andrei pointed out above, The other og image comes from Yoast. You can use the method posted above to remove the og image tag added by our theme
Thank you!

Hello,

I have tested your site on Firefox and it seems that only the background disappears. http://screencast.com/t/fw55kqbkDk the icons are intact.
Please disable all plugins except visual composer. clear cache and reset cdn files if you use it. Then test your theme on Firefox again. There could be a plugin conflict affecting the layout on particular browsers.

Thank you!

Hello,

There could be something else affecting the slide to ‘drop’ like that. Please try to create a new slide on a dummy page. Only add that slide and no other elements to see if the slide displays like that everywhere. If you narrow it down to the page in question I suggest re-creating it as maybe some elements break the layout.

Let us know how it goes.
Thank you!

Well, demos are not mandatory. You can start creating your site without any demos installed and you will have access to the theme;s full functionality.
Thank you!

Hi,
The issue with the title results from the title being too big (the font)
You can increase the top padding a bit to compensate for the size with this code :
.td-blog-travel .block-title span {padding: 8px 0 8px 10px!important;}
Thank you!

Hello,

Unfortunately switching demos will be the only option as there is no simple way of editing a demo style. Now, for your content, it depends if you edited the demo content or not. We do not recommend editing the demo content as this gets removed when switching demos even if you edit it;s content. We suggest creating your own content, and not using the dummy data.

Thank you!

You still have one more update if you want to be up to date. We are currently at version 7.4.
Thank you!

Hello,
Try to remove this part from td_wp_booster_functions.php: http://screencast.com/t/qzdV5OFtt
If you remove this part then your facebook username from seo yoast will be displayed.
Thank you!

Yes, the plugins section changed and we removed the mobile theme link because people kept installing it without knowing that it is and what it does. We needed to make sure people read the docs first before installing the plugin.
As for the plugin itself, it is under the main archive. Please download the theme again as you might have removed it by mistake. download again and check the main plugins folder like so: http://screencast.com/t/PAfxLYe0wG0d
I have downloaded the theme archive again and the plugin is there inside the package. You are still looking in the wrong place. Please search in themeforest-5489609-newspaper.zip>plugins-> not in Newspaper.zip->plugins
http://screencast.com/t/cBwdqBRN9V

Thank you!

Hi,

I have checked your site and tried this code:
.td-image-gradient-style8 {
background-image: url(http://demo.tagdiv.com/newspaper/wp-content/uploads/2016/05/login-mod.jpg);
background-size:100% 100%;
background-repeat: no-repeat;
border-color:red;
}
Here is how it displays: http://screencast.com/t/mddkfmBv

Thank you!

Hi,

Yes, that is why I positioned it centered as there is no simple way of having it stay besides the image on smartlists. Aligning it center is a workaround in order to have it display the same way on all images as the center is still the center on all image sizes :).
The caption was not meant to be shown on smartlists that way as this is a custom implementation you have going on. The standard theme caption displayed under the images, not over them. I have looked into this the previous time we tackled this task but I could not find a viable solution for it, but unfortunately time does not allow us to investigate these things in depth. Sorry.

Hello,

If you want to remove the author link, you can edit the functions that create the author here: http://screencast.com/t/dwah62pc1 and here: http://screencast.com/t/1edKzafitfT
As for the post sorting, please use this guide to learn how you can sort your posts in blocks: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,
I have tested this again on my end but posts get removed if you simply add it like so: http://screencast.com/t/xLz30oKfvDM
Let us know if this is the way you implemented it.
Thank you!

Hello,

You can remove the comment count from the homepage and categories from, here: http://screencast.com/t/QbBkWSB2JT and you can remove it for posts from here: http://screencast.com/t/opVQwim035d

Thank you!