Hello,
If you refer to a playlist, then the views on a video do not count, yes. Our theme uses a post view system so it will only count the views on posts, not on post elements.
Thank you!

Hello,

Unfortunately page titles do not get the line underneath them. If it’s the page title you want to add the bottom line to then you can use this css:

.td-page-title{
border-bottom: 1px solid black;
}

You can add the code in the theme panel-> custom css box

Thank you!

Hi,

You can set redirects in your htaccess or using a redirect plugin. Please use this guide: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

Thank you!

Hello,

There are different versions of the code for different hosting sites. There is no single solution for each case.
The code on stackexchange recently got edited and another one added in it’s place.
Try out multiple solutions and see which one works for your case as we cannot replicate all situations on our end as it depends on the hosting you use.

Thank you!

Salutare,

Cred ca ai facut ceva gresit in implementare. Ti=-am atasat intr-un pastebin ambele fisiere ce trebe modificate:
1: td_module_single_base: http://pastebin.com/zBn7pbQT
2: td_set_post_settings: http://pastebin.com/tRaUdmny

Am verificat acum si site-ul tau si se pare ca
1) numele autorului este vizibil
2) tema mobile functioneaza corespunzator
3) Problema cu meniul mobil vine de la viteza de incarcare a paginii. Poti urma aces guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

Multumesc.

Hello,

If you use version 7.3 then you need to update your visual composer plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and then also update the social counter by disabling and deleting files for your current plugin and installing it again from the main theme package you downloaded from envato (version 7.3)
Then use this guide to set up the counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Hello,
Hi,

Unfortunately opera mini has too many limitations for us to be able to fix anything for it. It is a stripped down version of a browser that is useful if you have slow internet connections or expensive mobile data packages. We understand the frustration caused by this but it is very hard to fix these issues. We would have to create a new theme for opera mini alone and remove any elements that are not supported by the browser. Sorry for the inconvenience but we do not recommend the use of our theme with opera mini as well as opera classic or internet explorer 8 or lower. Our theme has many complex elements and these browsers do not have the needed features to support them. Thank you for your understanding.
As for the “veil” I think you are referring to the image gradient that is added on grids so you can see the post title. It is a black gradient though as a shadow in the bottom part of the image. Not sure what the White veil is. I also checked your posts and they seem to work properly. Please provide more details to what this veil is and what area of the site does not work properly as I cannot find any issue at the moment.

Thank you!

Hello,

@Rudy Rodriguez
Wp super cache seems to have an incompatibility issue with the latest version of WP. Here is a temporary fix until they update their plugin: https://forum.tagdiv.com/topic/mobile-theme-does-not-work-properly/

@Chandu098
That is because you are using the mobile theme plugin. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,

Try with this CSS, add it in Theme Panel -> Custom CSS section:

.td-post-featured-image .entry-thumb {
display: table;
margin-left: auto;
margin-right: auto;
}

Thanks!

Hello Pascal,

We have not tested this method so it could not work at all i’m afraid.
You can try to replicate the implementation of the title on each module in particular: http://screencast.com/t/61ZbIWZNkHjC
You can see a list of what module is used on what block here: http://screencast.com/t/t3EuHyviOR

Thank you!

Hello,

The featured image will not show up on pages at all. Our theme only shows the featured images on posts. If you want to show an image on pages you will have to add it inside the page content either with visual composer or with the mce editor.

Thank you!

Hi,

Sorry for the late response, we do not work on weekends.
There are 2 ways to go about the images. Either switch to msrtlist 7 or use this custom css:
.td-slide-smart-list-1{
text-align: center;
}
Which will center the images on smartylist 1.
Add the code in the theme panel->custom css box

Thank you!

Hello,

I think you made a mistake purchase. You bough ‘newsmag’ not ‘newspaper’. That’s our other theme that has these demos: http://demo.tagdiv.com/newsmag/ Please check your theme and make sure it;s newspaper as from the screenshot you showed me, that is the newsmag theme.
If you want to switch to newspaper then please request a refund on envato here: https://themeforest.net/refund_requests/new and we will provide a refund so you can buy the newspaper theme instead of ‘newsmag’.

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,
The author box link should link to the author page, not the homepage. You seem to have a redirect in place so please either check for any redirect rules you might have set or try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!

Hello,

The source and via are only called in the single files. The actual function is found here: http://screencast.com/t/pGxCHdeDW
You can try to switch these 2 parts to make the source display above the via.

Thank you!

Hello,

Unfortunately we have not tested the facebook page plugin or any other facebook plugin so i cannot say for sure if it will work as we have no idea of the plugin functionality and what it is supposed to do. Sorry.

Thank you!

Hi,

Thank you for your suggestion. I will pass this information on to the development team.

Thank You!

Hi,
Sorry but we have not tested any other analytics excepot the classic code. I’m not sure if this tracking will work with our theme. Test it out and follow the implementation method provided by google. On the third screenshot you posted it says something about creating a new php file and adding a specific code to it and then adding the line of code in the page template files: http://screencast.com/t/m7rhJE4wDX But i cannot guarantee success as we have not tested this.
Thank you!

Hello,

Sorry for the late reply. We answer from oldest to newest and we do not work on weekends so that is why you did not yet receive a reply. We will look into your email and come back to you there as soon as possible.

Thank you!

Hello Alex,

Our theme does not have any such ad spots. You can do it by hard-coding it if you have the proper skills. you can follow this topic:
https://forum.tagdiv.com/topic/how-to-add-ads-in-category-pages/

Thank you!

Hello,

You can try to add a background on the body directly but our theme does not add it on the body but rather inside a container that will show up after you select a background. It is called “backstretch”: http://screencast.com/t/YflFA3Q73hCb
Our theme does not use the body to ad a background image.

Thank you!

Hello,

If you want to use an image as an ad, you will have to use the div’s provided in this guide: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Wrap your code inside the div tags and the modal image should no longer pick up the image.

Thank you!
Bogdan B.

Hello,

Unfortunately our modal image will not work if the image links to anything else besides the media file. You cannot have a modal image and have the image link to an external site so we suggest disabling the modal image if you want to use external links on your images. https://forum.tagdiv.com/modal-window/

Thank you!

Hello,

1) The author, comments and category tags can be removed from the theme panel like so: http://screencast.com/t/2dLCKq9Fqi and http://screencast.com/t/ptnGad4IfT

2) Unfortunately the functionality for the menus is added in the javascript file and it involves more than just the hover. It also affects the menus and mega-menus and it will not be easy to change. sorry

Thank you!