Hi,

Sorry for the inconvenience. Our theme is compatible with buddypress. That means buddypress works with our theme properly. Because there is no setting to remove a sidebar, that does not mean the theme is not compatible with the plugin. I’m not sure if this request got lost somewhere but I will place it as a priority so we can implement it as soon as possible.
You can use the method provided above by Alin to remove the sidebar for the time being.

Thank you for your understanding.

Hello,
In order to create menus you have to use the wordpress menus section. Please check this guide: https://codex.wordpress.org/WordPress_Menu_User_Guide
Thank you!

Hi,
If you want to remove the theme comments please refer to this screenshot and simply delete the code highlighted in purple here: http://screencast.com/t/wPRAEUTQrkU the one that is meant to be replaced with the facebook comments code.
Thank you!

Hi,
The patch is used if you update your theme from version 7.1.1 to 7.2. You simply need to copy the files and folders from the patch overt to your main theme folder so not all of your files will be replaced. This is usefull if you have customization done to the theme files. If you don;t have customization then you can use the default update process and ignore the patch.
Thank you!

Hi,
The block settings are not found in the visual composer plugin settings. They are found on the page edit itself. When you add a block on a page. Please access your page containing the elements and press the green pencil button that appears when you hover over the element: http://screencast.com/t/yKSSu8uJUQxt
The settings you want to change are page specific. The setting cannot be found in the general settings of the plugin.
As for the registration for the plugin you can simply ignore it as mentioned here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
The activation from visual composer can be ignored as the plugin is a free version and cannot be registered as we cannot provide as there is no registration code for the free version. We mention this here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You can try one more thing before scratching everything and starting over. Try to rest your database with this plugin: https://wordpress.org/plugins/wordpress-reset/
It will however delete any posts/pages or content, but reinstalling everything from scratch will have the same effect so it;s worth a shot.
Hope this helps.
Thank you!

Hi,

W3 total cache is not the recommended cache plugin unfortunately. It is known to cause issues with our theme so please use the recommended one: WP super cache: http://screencast.com/t/AkldjPStDm
We were not aware that w3tc causes the same issues as the cdn server. It;s good to know 🙂

Thank you!

Hi,
I have added your exact post on my end but the videos are working as expected: http://screencast.com/t/FURfluuxPBE Please disable all your plugins excepot visual composer, clear cache and reset cdn files if you use it. Then test the post again.
We do not recommend using visual composer on posts, but this should work. As I see from your screenshot there are visual composer shortcodes not getting rendered by visual composer at all. Please make sure visual composer is active on posts as well from the role manager: http://screencast.com/t/t811kFWK8Xy
Thank you!

Hi,

The local news demo seems to have a more precise css in place that is preventing the previous code from applying. Please use this code instead:
.td-local-news .td-header-style-3 .sf-menu > .sfHover > a, .td-local-news .td-header-style-3 .sf-menu > li > a:hover{
background-color:red !important;
}

Thank you!

Hi,
Please provide an example of what featured articles you are referring to so i can provide a proper answer.
Thank you!

Hi,
You will have to change the code you mentioned. You can see there is a condition called is_category in the code. You will have to add is_single to it if you want to target posts as well. Here is a function reference: https://developer.wordpress.org/reference/functions/is_single/
Thank you!

Hello,
Our theme offers these settings for the archive page: http://screencast.com/t/w7Bfv13T but unfortunately the archive page title cannot be changed. You can use seo yoast to change the titles. Here is a reference: https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/
Thank you!

Hello,

1) The theme only provides 1 article inline ad by default. you can follow this topic to see how multiple ones can be added: https://forum.tagdiv.com/topic/need-to-place-multiple-inline-content-ads/
2) A block can display pages as well if you enter the ‘page’ post type in the block settings like so: http://screencast.com/t/opPseIeUe
Please read this guide for more on block settings: https://forum.tagdiv.com/block-settings-tutorial/

Thank you!

Hi,

If you want to remove the top grid on other pages, you need to edit the theme files like so:
http://screencast.com/t/NHxnQ1zP
Here is the code needeed:

<?php
if($paged < 2){
td_api_category_top_posts_style::_helper_show_category_top_posts_style(); }
?>

Thank you!

Hello,

Visual composer does not have to be registered. You can simply activate the plugin in the plugins settings and you will have access to all of it;s settings. The product cannot be activated as it is a free version. You can read about this here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
In order to access block settings for a playlist you need to edit the page and press the pencil button besides the playlist: http://screencast.com/t/HsmBLYw6 There are only 3 fields in the playlist settings, yes; and one of them allows you to change the videos by changing the video ID’s. Playlists work with youtube video ID’s.

\Thank you!

Hello,
All of your questions can be answered by this guide: https://forum.tagdiv.com/block-settings-guide/
Thank you!

Hi

@all,

Unfortunately this issue is not theme related. It happens on every theme and every site if you use a cdn server. So you can understand what is going on, a cdn will cache your site and serve it from the cdn server instead of your own server to limit the stress on your server and improve loading times. But it cannot load the fonts. The fonts need to be loaded from the same source in order for them to display properly. A cdn cannot load the fonts for you so this issue occurs. This should be as a warning on every cdn server out there…In this case you need to edit your htaccess and set the allow origin code so fonts can be loaded through cdn. This is different for everyone as the htaccess is different in each case. I cannot provide a general solution as there is no general one. The allow origin method works for all users only the implementation method is different for each case. Try to find a few extra resourcess so you can see how different people have them set up and test it out on your end:
https://www.google.ro/search?num=100&safe=active&espv=2&q=allow+origin+cdn+htaccess&oq=allow+origin+cdn+htaccess&gs_l=serp.12…0.0.0.53106.0.0.0.0.0.0.0.0..0.0….0…1c..64.serp..0.0.0.MqGeYUtEyfw
The most important thing to do after you add the allow origin code to your htaccess is to clear cache and purge cdn files.
Here are a few refference links:
https://davidwalsh.name/cdn-fonts
https://wordpress.org/support/topic/css-fonts-missing-no-access-control-allow-origin-header
http://webmasters.stackexchange.com/questions/52695/access-control-allow-origin-not-working

Thank you!

Hi,

If you use caching on your site (and you most probably do) you will have to activate this option: http://screencast.com/t/PGDTq8mbgY
To test it out access one post and refresh the page. Every refresh counts as a view. The counter should increment.

Thank you!

Hi,
I’m not sure exactly what the visit counter is. I assume it’s the post views? They can be set to whatever you want from this field: http://screencast.com/t/cwkJ0bh9fip
Thank you!

Hello,
Unfortunately there is no update on this and I cannot promise it will get done as we can only pass the information on to our development team and they are the ones that decide if it will get done or not. Please understand that we have hundreds of suggestions and we cannot honor all of them. We have to prioritize our work.
Thank you!

Ok,

I seem to get the general idea of what you are trying to achieve. My I suggest a much simpler way of doing it with the theme settings?
If you only require a list of your latest posts at the top of the blog page, why not create a static page using one of the blocks to show the content and simply adding a block called latest posts on top and filtering it to show the latest posts and chose one of the block styles that comes close to your design. It’s much easier this way. You can maybe use this block: http://demo.tagdiv.com/newspaper/block-7/ and hide the featured images with css.
Here is an example of how it will show:
http://screencast.com/t/KkjNdZ1Q You can also use css to remove a bit of the spacing.
If this is a viable solution for you, then I can help with any required css.

I hope this helps.
Thank you!

Hello,
If you switched from a different themes, than the newspaper theme did not create it;s specific thumb sizes yet so you will have to regenerate your thumbnails. Please use this guide:
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!

Hi,

The process of crating a mobile version for your pages cannot be done automatically as the mobile theme does not use visual composer. Most people use the page builder to create their pages so a simple copy and paste of the whole content will result in a bunch of shortcodes displayed on the front end. The pages have to be built with the wysiwyg editor and not VC

On pages, youtube links will not show up as the page editor does not use any shortcodes or embeds. I will add this to our list for future updates.

Sidebars were not meant to be added on mobile. This is a choice made by the developers.

Thank you!

Hello,
If you are referring to the sidebar marking in the back-end, it can be deleted but only by altering the theme files. Please follow this topic: https://forum.tagdiv.com/topic/editor-style-less-file-remove-sidebar/
Thank you!

Hello,

Reinstalling the theme is very easy. Deactivate the theme from the wordpress themes section and then simply access your files via ftp and delete the theme from your wp-content/themes folder and then install it again by using this guide: https://forum.tagdiv.com/install-via-ftp/
Then re-activate the theme. You can use this occasion to update your theme if you do not have version 7.2 yet. (you can download the latest version from envato)

Let us knwo if you still have trouble with this.

Thank you!