Hi,
Unfortunately this is the case with infinite scrolling on mobile. it;s best to use the infinite scroll+load more button so the user can get to the sidebar as well. There is no option to move the sidebar unfortunately.
Thank you!

Hi,
These pages will not show any content if you use the mobile theme. You need to create a mobile version for them in the mobile editor in the back-end. Please read more about the mobile theme here to understand it;s features and what needs to be done with pages: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,

1) Please provide more details to where you add the instagram url so I can better understand the issue.
2) Unfortunately there is no infinite scroll available for the author page: http://screencast.com/t/N7LQ6W1S These pages use the standard wp pagination.

Thank you!

Hi,

If you set your homepage to just show the latest post, you cannot customize it in visual composer. You can only chose the module you want it to display from here: http://screencast.com/t/SQEG8f8T
You cannot have both. WordPress does not have multiple homepages. It;s either a static page or the latest posts blog style homepage.

Thank you!

Hi,

Unfortunately it seems you have issues in your wordpress installation. This unfortunately is not theme related and falls beyond what the theme support can offer you. Please test newspaper without any plugins as plugin conflicts can also cause all kinds of problems.
Please disable all plugins except visual composer, clear cache and reset cdn files.
If you still get errors, please switch to a wp default theme and see if you still have these issues.

Thank you!

Hi,
Please download the theme package again from envato and use this guide to install the theme: https://forum.tagdiv.com/install-via-ftp/
FTP is always the best method. Others could cause unexpected issues.
Thank you!

Hi,
the block slides if you move it with the mouse, you do not have to press the arrows. There is also an auto play function in the block settings that lets you enter the number of seconds after which you want the posts to slide automatically: http://screencast.com/t/d66MeXWfTo
I hope this helps.
Thank you!

Hi,
The one on the homepage is most likely added to the page itself from the visual composer elements so you have to edit the counter in the page edit: http://screencast.com/t/eKQu4okAhW
Thank you!

Hello,

If you set everything up properly and cleared all caches, the counter should work as expected. Maybe there is a cache you are not aware of. Some hosting providers have cache already set up on the host itself and that means, you have to wait until that is also reset. If you still have issues with the counter please send us an email at contact@tagdiv.com and provide a link to your site and a username and password so we can login and inspect the counter.
(We provide the same answer because the problem is the same for all people. There is no problem only old versions, missed settings, or caching. The plugin works.)

Thank you!

Hi,
I’m not quite sure I understand properly. Our modules and blocks use posts to display content. They do not show any gallery or other elements except for a post title and a featured image thumb. Please provide a link to your site and more details to what you want to achieve.
Thank you!

Hi,
If you want to replicate the design form the other website, you need to use another block on the homepage that comes closer to the one in the other site. you can see different block templates here: http://demo.tagdiv.com/newspaper/block-1/
As for the header, you will have to use one of the 3 full logo styles: 9, 10 or 11. The logo could need a few adjustments in css for responsiveness though to eliminate the top padding. If you provide a link to your site I could help with the css to some extent.
Thank you!

Hello,
Please first try to make sure comments are enabled on your site from the wp settings->discussion settings: http://screencast.com/t/j4Ru2IDLhL then from the theme panel: http://screencast.com/t/kJEBqBj2 and on the post itself: http://screencast.com/t/oXo4Ey7H
if all of these options are enabled, then please try to disable all plugins except visual composer, clear cache and reset cdn files of you use it. Let us know how it goes.
Thank you!

Hi,
I’m not sure exactly how you want to show one latest post, but for each page you can set a homepage post element like so: http://demo.tagdiv.com/newspaper/homepage-one-top-post/ or use any other block you prefere and set the post limit to 1 from the block settings
Thank you!

Hello,
In order to have the header as the recipes demo, you need to use header style 11. The image is set as a logo.
There are only 3 header styles that use the full width and height of the image as a logo: https://forum.tagdiv.com/header-styles/
Thank you!

Hi,
This depends on how you created your content. A demo comes with predefined content if you chose so and that content will get removed once you remove the demo or install a new demo. If you edited the predefined content and did not create your own it will be removed. If you created your very own content and not edited the demo content, you can install any demo and your content will not get removed.
Thank you!

Hi,
This problem could be caused by the way you implemented ads. If your ads are non adsense then please use this method to implement them properly: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
You can also try to disable all plugins except visual composer. clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hi,
This means you need to update your visual composer plugin as there were a few issues regarding the compatibility between visual composer under version 4.11 and WP 4.5
Please update your plugin using this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You can find the latest version of the plugin inside the main archive you can download from envato.
Thank you!

Hello,
Reducing or increasing the theme element width is not recommended as our theme was not built with dynamic widths in mind. Our theme depends on it;s fixed width and all elements as well are created based on the width. if this is changed, all the theme elements have to be adapted to the new width and this will be no easy task.
Thank you!

Hello,
The same rules apply to the revolution slider as does visual composer (replied in the other topic)
These 2 plugins cannot be registered nor do they need to.
Thank you!

Hi,
As stated here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ you cannot activate visual composer nor do you need to. It is a free version provided bundled with the theme and it cannot be activated or updated through the WP dashboard.
Thank you!

Hi,
The sidebar widget is the social counter plugin. It is added in the sidebars from the widgets area of WP : http://screencast.com/t/pTQ54sqMB
Thank you!

Hello,
The standard envato license specifies one copy of the theme can only be used on a single end product: http://themeforest.net/licenses/standard The theme can be used with the same license on a sub-domain or a testing platform, but on a new site you need to buy another copy.
Thank you!

Hi,

The fix for this is quite simple. You need to update your social counter. The old social counter is not compatible with newspaper 7 so it got updated to version 4.1 Please disable your social counter and delete files from the plugins section of Wp and then install the new social counter from the theme panel: http://screencast.com/t/Cmi2XwlLa

Thank you!

Hi,
In the same api system there is a thumbnail guide: https://forum.tagdiv.com/api-thumbnail-introduction/
Please follow along and create a new thumbnail size you can then set to your new block.
Thank you!

Hello,

1) If you select the featured sorting option, it will require your posts to be added in the ‘featured’ category like this guide suggests: https://forum.tagdiv.com/block-settings-guide/
2) The offset feature is also part of the block settings and is presented in the block settings guide
3) There a re only 2 blocks that can slide in our theme: http://screencast.com/t/c4flygzl1kh unfortuantely big grid 9 does not slide.

Thank you!