If the file gets modified, yes. If not, then you can keep a back-up of the file and simply replace it after the update. You must use the changelog and updated files list and if the file you modified is on that list, you must add the customization again to the new files as copying over the old file will not work.
Thank you!

Hello,
It seems the css of the ad itself is forcing the ad to go left. Please use this method to implement custom ads: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Thank you!

Hi,
If you want to get a post list and the id’s, you can use this function: http://codex.wordpress.org/Function_Reference/query_posts
You will require a bit of coding knowledge though.
As for the cpt, you need to add the post type for the block here: http://screencast.com/t/4JN17udai
Hope this helps.
Thank you!

Hi,
I have tested your site on desktop and mobile (chrome and safari), but images are still ok and display fine.
Please check your site again and let us know if you still have problems with this.
Thank you!

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. You may have a plugin conflict affecting the demos. If you still have trouble with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue.
Thank you!

Hi,
please disable all plugins excepot visual composer, clear cache and reset cdn files if you use it. Then check the images again. If they are not back to their proper resolution, you may have to regenerate the thumbs: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Image optimization tools usually create this issue but other plugins can cause it as well.
Let us know how it goes.
Thank you!

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. if the problem is still there, please send us an email at contact@tagdiv.com and provide wp-admin so we can login to your site. Also include a link to this topic so we can identify you.
Thanks.

Hi,
If you use the mobile theme, then your pages will not load. There is a second editor in the back-end on pages and you have to create a mobile version of your pages in that editor. You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,
Please follow this topic for adding a non adsense ad: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Thank you!

Hi,
Our theme has no such setting unfortunately. There is no option to make all images full size. This is done through wordpress and in order to do this you will need to hack the wordpress files. Maybe you will find a few resources on the WP forums.
Thank you!

The custom code in the theme panel will not be lost as it is kept in the database.
The child theme however is an entirely different matter. It may sound complicated now but it’s actually not. The child theme simply feeds a version of the file you can modify. If you update the theme and the files in thee main theme get replaced (and you did not replace anything in the child theme) then you would be feeding the same old files you modified with the old code onto the new theme which requires the new files with the new code. It will not work. You have to look at the changelog and get the list of modified files from there and if the files in your child theme you modified are on that list, after you update, you must replace them as well in the child theme. Otherwise your site will break as you will feed the old code through the child theme. You must re-add the modification on to the new files.
I hope I was explicit enough.
Thank you!

Hi,
In this case, it;s exactly as I described above. The mobile theme does not use visual composer so the shortcodes will not work on the mobile theme. You can either remove them from the desktop as well or not use the mobile theme and disable the plugin. This way you will have the old responsive version for mobile. (the new menu will still be present)
If you want to place an ad above the next prev section, you can edit the post template files and use a do_shortcode function (this will also not work in the mobile theme) like so: http://screencast.com/t/7hnVgai7s
You have to do this for every post template that you use.
Thank you!

Hello,
1)You can have a specific sidebar on every post if you chose to but that will lead to the creation of a whole lot of sidebars. You can select the sidebar you want for a specific post from here: http://screencast.com/t/3ntuwX4R
2) Unfortunately since the form is in the post content, css cannot work like that. The css simply moves the sidebar below the post content. You will have to use another technique here and add a form in the sidebar and hide it with css on desktop and on mobile have it visible. And hide the first form for mobiles. CSS cannot move elements from one container to another.
Thank you!

Hi,

Unfortunately we have nothing to fix. We only received 1 email from this topic and that person had everything running properly. If you use w3 total cache or any other cache plugins except wp super cache, please switch and use the recommended one and if you still have trouble with this please send us an email so we can inspect your site to identify the issue as there will be a fix if we can’t identify what’s wrong.

contact@tagdiv.com and provide a link to this topic.

Thank you!

Hi,

I assume you are referring to this white gap: http://screencast.com/t/4wiVwbNeehh
You can use a custom css to reduce the white space like so:

.home .td-main-page-wrap {
padding-top: 10px;
}

Thank you!

Hi,
Please follow this guide to improve loading times: https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!

hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect this issue.
Also include a link to this topic so we can identify you.
Thank you!

Hi,
The element is created custom for the dark demo version. In order to re-create it you need to create a tab element in visual composer and only use grids with style 1. Then you ned to add an extra class to the tab element: td-tab-color
Once you did this, you need to copy over the css from the black version into the main style.css file: http://screencast.com/t/2A3bCsQF
Thanks.

Hi,
If you are referring to this counter: http://screencast.com/t/vBN5WBQXj That is not related to the social counter plugin but it shows the number of comments a post has. Your posts have no comments so that is why the counter is 0. I left a test comment and is awaiting moderation. If you accept it or post another test comment, check the slider again and see if the counter is still 0
Let us know how it goes.
Thank you!

Hi,
Please check the id’s of every network again and follow this guide to set up your counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Let us know how it goes.
Thanks.

Hi,
Please follow this topic regarding speedbooster: https://forum.tagdiv.com/topic/incompatible-plugin-detected/
As for the images, please disable all other image related plugins like photon or other optimization tools and then add the following code at the end of the functions.php which is located in the theme folder, the code will automatically compress each thumbnail to 50%:
add_filter( 'jpeg_quality', create_function('', 'return 50;' ) );
Hope this helps.
Thank you!

Hi,
Unfortunately W3 total cache is no longer the recommended plugin to use with our theme. It created some errors and had to be changed. We recommend you use WP super cache.
Thank you!

Hi,
Unfortunately functions.php will not work from the child theme. The functions.php file in the child theme is different from the one in the main theme. This modification will have to be applied in the main file.
Thank you!

Hello,
Unfortunately review plugins are not tested with our theme so I cannot say for sure why this happens. If the shema information is not correct, maybe you can use seo yast and add the meta information with it’s help or simply try a different plugin for reviews but unfortunately I cannot recommend any.
Thank you!

Hi,
This could be a caching issue or a plugin conflict. Please try to disable all plugins except visual composer clear cache and reset cdn files if you use it.
Let us know how it goes.
Thank you!