Bogdan B. Hi,
Please clear your cache as the settings are affected by it. The modules and blocks use this setting.
Example: before: http://screencast.com/t/XOSf7KIoDr4 after: http://screencast.com/t/AtUKPCrHSi
Thanks.
Bogdan B. Hello,
I’m sorry to see you feel this way, we do our best to provide the best theme we can. We are a small team and adding too many features has lots of technical implications. If you are unsatisfied with the theme we provided or it’s features, or the support, or if you need extra features for your project that our theme cannot provide, you can request a refund and we will provide it.
Thank you for your message!
Bogdan B. Hello,
It seems all your links in the menu redirect to the 404 screen. Please try to disable all your plugins except visual composer and clear your cache. Also try to reset your permalinks: https://codex.wordpress.org/Using_Permalinks
Let us know how it goes.
Thank you!
Bogdan B. Hi,
The date is not handled by our theme but rather wordpress. It can be customized here: http://screencast.com/t/PTODnLtVI
You can add custom date formats and you can include time as well in it so you will have time and date if you want.
Please follow this guide: https://codex.wordpress.org/Formatting_Date_and_Time
Thank you!
Bogdan B. Hello,
The latest updates have truly been fixes and plugin updates. You are right, but this is due to the fact that WordPress 4.4 was released and created errors for us to fix, facebook changed their code as well and broke our social counter and to top it all off, google changed their algorithm for the structure data analysis and created a whole bunch of errors. We worked overtime to fix all these issues so time to implement new features was kind of limited if non existent at all. Thank you for your understanding and we hope we can add new features to the theme as soon as possible.
Happy holidays!
Bogdan B. Hello Bernd,
1) You can delete the homepage latest articles section from the back-end by removing or commenting out this code here: http://screencast.com/t/YEDkjSmX
2) The ‘popular’ widget is added as a block in the sidebar widget. You can add a block to yur sidebar from the widgets area and apply settings to it including name and posts/category to display.
You can follow this tutorial to see how it can be done: https://forum.tagdiv.com/sidebars-tutorial/
I hope this helps.
Thank you!
Bogdan B. Hello,
Lucian replied via email and asked for FTP access: http://screencast.com/t/5fDCsaigce
Please provide it as soon as possible because the support will be on a halt due to the winter holidays. So if you cannot provide it today, only Monday will we be able to provide an answer. (see the support holiday schedule at the top.)
Thank you for your understanding.
Happy Holidays!
Bogdan B. Hello,
The og tag will not affect your website in any way. It is simply put there in case there is no seo OG tag. If you really want to remove it when yoast is active you can add a condition to check if a plugin is active and create your code so that the og tag only gets inserted when the certain plugin is not active: https://codex.wordpress.org/Function_Reference/is_plugin_active and use it to alter this function: http://screencast.com/t/IJJf4eaoATr
I hope this helps.
Thank you!
Bogdan B. Hello,
This could be a plugin conflict. The lazyload animation breaks if javascript errors are found so the images stay in ‘opacity 0’ as the lazyload transitions from opacity 0 to opacity 1 with a fade animation so if there is a js error, this transition fails and images stay ‘hidden’
JavaScript errors usually come from plugins conflicting with the theme or js minification that is not done properly. Please try to disable all plugins except visual composer and clear your cache. Also redo any minification to the js and check js modifications if you have any.
I hope this helps
Thank you!
Bogdan B. Hello,
We have this feature on our to do list and hopefully we can provide such a feature in a future update. The developers decide when it will be done though as this feature is technically difficult to implement.
Until we can implement such an option you can maybe find a plugin that does it. We cannot recommend any as we have not tested them, but you might find one that works.
Thank you for your suggestion.
Bogdan B. Hello,
The plugin is tested to work with our theme, otherwise it would not have been bundled or even recommended. It most likely conflicts with another plugin you might have active. Please disable all plugins except visual composer and rev slider and see if the error is still there. You can install the latest version of the revolution slider by following this guide: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Let us know how it goes.
Thank you!
Bogdan B. Hello,
Here are the exact shortcodes for our page from the demo. You can add them in the classic – text mode:
http://pastebin.com/VdMP4Kid
Then you need to add this css to the page settings: http://screencast.com/t/psML0P0yYac1
.td_video_playlist_title .td_video_title_text {
line-height: 36px;
margin-left: 0;
font-size: 30px;
}
Unfortunately for further control over the playlist element, you will have to use a plugin as the theme has no such options.
I hope this helps.
Thank you!
Bogdan B. Hello,
You can follow this topic to read more about the issue: https://wordpress.org/support/topic/uploaded-file-exceeds-the-upload_max_filesize-directive-in-phpini
https://wordpress.org/support/topic/error-the-uploaded-file-exceeds-the-upload_max_filesize-directive-in-phpini
https://premium.wpmudev.org/blog/increase-memory-limit/
Basically you need to increase the memory allocated to php. Please contact your hosting provider and let them know about this issue and increase the memory limit.
I hope this helps.
Thank you for your message!
Bogdan B. Hi,
This was the case since revolution slider 5. We could not include revolution slider since version 5 in the theme as the size of the plugin exceeds the limit so we had to add it separately.
It is explained in the documentation here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Thank you!
Bogdan B. Hello,
The standard latest articles pagination already has numbers to it exactly like the archives page:
homepage: http://demo.tagdiv.com/newspaper/
archive: http://demo.tagdiv.com/newspaper/category/tagdiv-fashion/tagdiv-street-fashion/
Youy can have a latest articles module on your page by selecting the pagebuilder + latest articles template from here: http://screencast.com/t/oAmOT9PhwFG
Thank you!
Bogdan B. Hello,
This sounds like a JavaScript error and is most likely caused bu a plugin or JS modifications.Here is the error itself ion the console: http://screencast.com/t/OYACIXRt
Please try to disable all your plugins except visual composer and clear your cache to see which plugin is the cause of the js error. If a plugin is not responsible, then please check your modifications to the theme js.
Let us know how it goes.
Thank you!
Bogdan B. Hello,
I’m pretty sure there are no css syntax error in our theme. Even if there were, envato would not have allowed a theme version with syntax errors to go online. They check every update and every theme before allowing them to go online. Please disable all your plugins except visual composer and clear your cache. Plugins have their own css and this, in most cases, overwrite the theme’s. Also check for any open tags in your custom code. This issue can cause a lot of problems and it is a simple thing to overlook.
Try it out and let us know how it goes.
PS: I could not find any errors in your console.
Thank you!
-
This reply was modified 10 years by Bogdan B..
Bogdan B. Hello,
It depends on what version of the theme you had before the update. If by any chance you had version 4 and updated to version 6+ then this is normal as newspaper 6 is a totally different theme from newspaper 4. If you already had newspaper 6, then please provide examples of styles that do not work anymore so we can figure out what you modified and if that particular class has changed.
You can also try it without any plugins. Disable all of them except visual composer and check again.
Thank you!
Bogdan B. Bogdan B. Hello,
Unfortunately we have no reports of this issue and we could not recreate it on our end. If you tried disabling all plugins except visual composer and the problem is still there, please check any custom modification you made to make sure all tags are closed so your code will not affect the functionality of the theme. If the code is OK or there is no custom code, then please install the theme again via ftp (install the latest version 6.6.3) as something might have gone wrong upon install.
You can also check your system status to see if all parameters are set properly: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Bogdan B. Hello,
It is OK to use the rule if it does not affect other parts of the website. If it works for the caption text and it does not re-position the images then you’re all set. I have tested it out a few times including your site and my testing site but i could not find any problems in using the code.
Have a nice day!
Bogdan B. Hello Frank,
Sorry for the delay but we had to investigate closer so we could provide a precise answer.
The main answer is NO for all your question. The theme does not pick up any data from users nor does it store it or transfer it anywhere.
1) The social plugins comply with the laws and they do not pick up information from users. (If just our plugins are used. We cannot assure other plugins will not collect information.)
2) Plugins and functions do not gather any data nor do they store or transfer it anywhere.
If you use other types of registration besides the one provided by the theme, then you should address the plugin developer and ask about this information (as we cannot provide an answer for other plugins besides our own).
3) Not the case
4) Not the case / not needed.
Thank you and Happy Holidays!
Bogdan B. Replied via email.
Thanks.
Bogdan B. Hello,
Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ deactivate all plugins and also you update the plugins included in theme path Newspaper-tf\plugins clear all caches and test again.
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.
Thanks!
